Ratings based on 1,351 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

It's about the people

Posted Mar 23, 2015
Location: City centre close to the business core, Galleries, Shopping, and dining choices.
You have to love the attention that Fairmont staff give you; what can we do to make you stay an experience? It's why Fairmont is my first choice and in Calgary the Palliser is the best five star selection.
4 out of 5
Recommended
for Everyone
by A verified traveler

Renovations make it look better

Posted Mar 21, 2015
Recent renovations have improved the overall feel and look but they are limited to what the original room sizes allow, my biggest criticism is the bathrooms that when built in the early 1900's were probably adequate but now are cramped as the toilet is located beside the door and you need to sit at an angle to avoid having the paper holder or door causing some major awkwardness. If you like historic charm and are not looking for a modern feel then this is your place.
Comment from Hotel Management
Mar 23, 2015 by Jacqueline Tyler, Hotel Management
Thank you for your feedback. We are delighted to hear you enjoy our newly renovated rooms. We're surely a historic property where each and every room is unique in shape and size. We look forward to have you be our guest again soon. Best, Jacqueline Tyler Communications Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom アメリカ合衆国テネシー州

立地が良い

Posted Mar 20, 2015
Cons: 会員登録せずにwi-fiが無料で使えれば、さらに嬉しかった。
ランドマークであるカルガリータワーのすぐ横であること、ダウンタウンの中心街ステファンアベニューからすぐであること、ビジネス街にも近いことなど、立地が良い。 また、建物は古びてはいるが重厚感があり、入ってすぐの天井が高いロビーなど、趣きが感じられる。 チェックイン/アウトだけでなく、おすすめのレストランなどの情報を聞いた時のフロントの対応も丁寧で好感を持てた。
Comment from Hotel Management
Mar 23, 2015 by Jacqueline Tyler, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Great! Beautiful hotel, excellent service.
Comment from Hotel Management
Mar 23, 2015 by Jacqueline Tyler, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newmarket ON

Posted Mar 17, 2015
Pros: Everything including the proximity and convenient location to all the shopping and restaurants.
Location: Restaurants, shopping, close to 7th Street, near-by Casinos and The Saddledome is a short $7.00 cab ride
The hotel is typical Fairmont....which means awesome.The hotel entire hotel staff were incredible and the attention to detail and customer service were top-notch. The airline lost my luggage and upon my arrival/check-in, the hotel staff + concierge provided me with brand new shoes, shorts, work-out clothes, a wind-breaker jacket and a complimentary car service in order for me to get to my dinner reservation the first evening. All the while, the hotel staff was in constant communication with the airline on my behalf. Throughout my stay, the staff continually enquired if I was enjoying my stay and often called me by name directly. The staff certainly raised the bar to a new level from a customer service perspective.
Comment from Hotel Management
Mar 23, 2015 by Jacqueline Tyler, Hotel Management
Dear Michael, We are so happy to hear that you felt trust with our team of colleagues and felt safe and taken care of in the unfortunate circumstances of your air travel. We truly aspire to take care and delight all our guests as so. And we look forward to welcome you back again soon. Best, Jacqueline Tyler Communications Manager Fairmont Palliser
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Excellent location

Posted Mar 11, 2015
Staff are excellent. Would have really appreciated comp water in the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Worcestershire, UK

Good hotel

Posted Feb 28, 2015
Pros: Great Fairmont Fold facilities
Cons: Nothing
Location: Great location to central Calgary
Great hotel and lovely Fairmont Gold room. They put on a great wedding for my niece. As it is a former railway hotel the railway runs behind the hotel so some will not like the railway noise which is the only thing that detracted from our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Very classy hotel with a real welcoming feel. Will be staying here again when in Calgary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Perfect valentines day

Posted Feb 19, 2015
The room, pool, spa, and restaurants were absolutely amazing. We enjoyed late night dessert at the Oak room, where we met the assistant manager ( or maybe the manager?) she was awesome and took wonderful care of us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton

Overnight stay in Calgary

Posted Feb 17, 2015
Pros: Close to downtown
Location: Lots of restaurants close by.Was able to find reasonable parking close by
Nice comfy room.Great Expedia rate.Reasonable parking was close by with inside access.