Reception

Reviews of Basic Hotel Centenario by Hoteles MS

3 out of 5
Basic Hotel Centenario by Hoteles MS
Avenida 3 Norte 7n-20, Cali, Valle del Cauca

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 147 reviews" "
Rating 8 - Good. 63 out of 147 reviews" "
Rating 6 - Okay. 22 out of 147 reviews" "
Rating 4 - Poor. 7 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Very clean. Convenient to everything you want to do. Friendly and nice staff. And very affordable
Stayed 2 nights in Mar 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicado en una de las mejores sonas de cali
Stayed 3 nights in Oct 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
There was a discrepancy between the online room description/reservation and the room that we were given but was eventually resolved.
Stayed 8 nights in Apr 2023

2/10 Terrible

Ronald

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't stay here
Don't stay here. There was a gap between the window and the wall, the toilet wouldn't flush, the shower door wouldn't close and there were ants in the shower. Don't stay here.
Stayed 3 nights in Jun 2022

6/10 Okay

Larry Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2022

8/10 Good

Ramon

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I did not like that you reserve the sauna and people would show up without a reservation.
Stayed 7 nights in Apr 2022

10/10 Excellent

Jesus

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Surprisingly clean. Great service
Stayed 9 nights in Feb 2022

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, cheap, nice, friendly
Very kind ataff, confy big room, huge breakfast, excelent location. Definitely a wise choice for a modic price
Stayed 7 nights in Dec 2021

8/10 Good

Trina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was first visit to Colombia and the hotel staff where very accommodating. I speak very limited Spanish however we were still able to communicate.
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building, great location, professional and friendly staff.
Stayed 3 nights in Dec 2020

8/10 Good

Saul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
It is recommended
Stayed 1 night in Mar 2020

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Wonderful staff!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Personal del lobby y la cocina muy atentos. El hotel muy limpio y bien ubicado. En mi caso, no hubo suficiente toallas. No pusieron toalla de manos ni cara. Pero en general para el costo, diría que muy bueno.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the rooms were clean. I would recommend this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Enjoy it!
The hotel is in a fantastic location. Close to major tourist attractions and great places to eat. The staff is very attentive. The young woman at the front desk ways a delight. Always greeted me with a smile and patient with my bad Spanish. I would definitely stay here again. Only one issue, dont stay in room 502. Its close to the kiichen and cooks start preparing around 6am. Uuuuggh!
Stayed 2 nights in May 2019
Response from Gerencia Hotel on Jul 10, 2019
Estimado Sr. Toussaint; Mil gracias por sus maravillosos comentarios acerca de nuestro hotel, nos place sobremanera haber colmado sus expectativas, definitivamente tomaremos medidas en cuanto al ruido ocasionado a tan tempranas horas. agradezco que nos haya elegido como su opción de alojamiento en la bella ciudad de Cali, Cordialmente Gerencia Hotel MS Centenario

10/10 Excellent

Tytianna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Im From Houston Texas. I don’t know a lot of spanish but the staff was very helpful. The hotel was really quiet and clean. Tip: bring a small towel (face towel) the hotel doesn’t have any. Im an African American woman & I traveled alone. I felt really safe at this hotel.
Stayed 2 nights in Feb 2019

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Staff & service
Clean but with Horrible service!
Unpleasant stay… I wanted to enjoy my stay here. I really did. However, the hotel was a disappointment from the moment we arrived. 1st check-in took forever then they gave us the wrong room, so had to go back down stairs and have them correct it. 2nd the room was for three people and there were no fitting for the third bed, had to call and have them bring that up. 3rd there were no towels in the room at all, had to call and have them bring that up as well. The location and cleanliness are the things this property has going for it, sadly overall it is not a great place to stay!
Stayed 1 night in Nov 2018

8/10 Good

CJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, price-value ratio, location, friendly staff
Stayed 1 night in Aug 2018

10/10 Excellent

Gladys Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Good location
Everything was fine. Everything was fine. Everything was fine. Everything was fine. Everything was fine.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel DON'T GO THERE
checked in the hotel . very dirty and full of flies in the bathroom. woke up scratching my skin everywhere ..DON'T RECOMMEND AT ALL

6/10 Okay

Angel, Aruba

Liked: Cleanliness
Nice convenient hotel
The mattresses are stiff. Did not feel comfortable. There was another room in which they had a much more comfortable one being tested, but was not available. I knew this, because I stayed here a couple of months before. The personnel are friendly but have no sense of time. Did not deliver the laundry on time. So, if you need to have this service, don't make it with a short deadline. The room could use some maintenance. Lamp with missing bulb, bathroom light switch was defective, shower phone was not working. Breakfast is simple but nice and varied. I would stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That is great hotel.great location. A shopping center in front of it.the only complaint was it's not hot water in the shower. Sometimes yes ,sometimes not. It was not constantly

6/10 Okay

D. Panama, B

Liked: Cleanliness, room comfort
Cali Hotel experience
I like this hotel. The location for me is great. The rooms are nice, clean and spacious. The staff are great although no English spoken. The problems are noise in the morning from the street, the church, staff working in laundry is like inside your room, garage door opening early every morning. Real problem if you are on the second floor. The safes not working I had 3 different rooms and had safe problems. The biggest problem is room keys are always having problems. I am writing this review from the hotel lobby as I am here for 3 weeks. The key at this moment is not working for the second straight day.

8/10 Good

Helena, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
great hotel. Room was clean, the shower was incredible. And there were so many towels!!! You'd be surprised how many hotels don't give you towels and we had plenty. Breakfast was delicious and they made eggs and jamon for each person, would definitely stay again!

4/10 Poor

Salim, Miami, FL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular Hotel in a good area
The staff was very friendly but the room was warm, the A/C didn't work well, the WiFi was very low. This was my worst Hotel experience,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the city center!
It was a great time in the hotel, the only thing is that there is not parking and the hotel is under renovation.

10/10 Excellent

Rodrigo, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at great price
This hotel is undergoing renovations so the reception is not the best but the rooms are big and confortable. Nice bathroom with walk-in closet, living room and queen bed, air conditioning and cable tv. All for a moderate price. Breakfast is delicious and taxi service is at the door in just a couple of minutes. Good location next to restaurant "los Turcos" middle eastern cuisine. I totally recommend it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place in Cali
Happy stay in a well-appointed room close to the action. Cost very reasonable and maids keep your room very clean. Even a modern mall close at hand in case you need.

10/10 Excellent

Michael, Chapel Hill, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feria de Cali
Great hotel for the price. The location is perfect and the staff is very friendly. We enjoyed the short walk to the activities for Feria de Cali!

10/10 Excellent

Charles, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cali Hotel MS Centenario
Very good location, 2minutea walk to shopping mall with cinemas and restaurantes.

10/10 Excellent

Distinct Flava, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MS Centenario
Great hotel great location near everything in the city. Parks museums, restaurants, mall & bank right across the street, great Lebanese restaurant right down stairs bakery next door.

8/10 Good

Roberto, México

Liked: Staff & service, property conditions & facilities, room comfort
Very good place to stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RA, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place with Big Rooms
This hotel has nice big rooms is clean and very intimate vs the big hotel chains. Front desk staff was very nice. The location was right next to a mall and just a few minutes walk to the Ave 6 where there are many bars/restaurants. I would only suggest for improvements to get better towels as the ones they provided were not soft. The hotel is quiet and for the price it gives a lot of value.

8/10 Good

maria, bogota

Liked: Staff & service, property conditions & facilities, room comfort
Very good option
Very good option in a safe neighborhood, close to everything. Big room, great staff. Good basic breakfast (pastries, bread, fresh fruit, eggs, juice, coffee). The rooms could be cleaner and the towels are too rough on your skin. Other than that, no complaints! Very good option for the price!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for everyone
I'd like to thank Alejandro who received us at the hotel. He was very kind with us and made a lot to make us feel confortable. Great hotel value.

8/10 Good

Gary, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
....not bad at all for the price
This is a pretty good option for the price. The free breakfast was better than I thought it would be (better than other similarly priced hotels). Room could have used a bit more color (decor), but it was good and clean. There is a taxi stand right down the street close to some convenient little shops for snacks (orange juice, water etc). I NEVER eat the mini-bar snacks in any hotel because they are 10 times more expensive as the corner store prices. I will be back to stay at this nice little hotel in the near future mainly because of the price and the cleanliness. ...pretty nice option

8/10 Good

Tomas, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Friendly staff, little knowledge of tax information regarding foreigner stays.

8/10 Good

CAC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and safe location
Completely satisfied, definitely would recommend it.

10/10 Excellent

hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel centenarios
did like my stay at hotel, very safe area and clean hotel

6/10 Okay

Gina, Austin, TX

Liked: Cleanliness, staff & service, room comfort
Nice, but for the price?
Great location, friendly staff, clean rooms, but for the price I would have expected more. I've never encountered such rough towels before--it was as if they were starched. Bed was like a table. In-room safe didn't work. Curtains broke when I tried to open them. It would be a great place to stay for a lower rate.

8/10 Good

Diana M

Stayed 1 night in Oct 2023

6/10 Okay

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very slow check-in
The check-in process was extremely slow
Stayed 1 night in Aug 2023

2/10 Terrible

Semtel

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo
Muy mal la experiencia, pésima por no decir mas. Toda mi estadía sin agua caliente, me decían mentiras, nunca me solucionaron ni me cambiaron de cuarto. Todos los días una excusa nueva...en fin, nada recomendable.
Stayed 3 nights in Sep 2022

8/10 Good

Maria Marlen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno
Excelente atención del personal. Se beneficiaría tener un restaurante en las noches
Stayed 2 nights in Aug 2022

2/10 Terrible

william

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala habitación
Me dieron una habitación que no fue la que se solicito , se pago por una suite y entregaron una sencilla con cama sencilla . Con el argumento que no había más !!!!
Stayed 2 nights in Aug 2022