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Don't stay here.
There was a gap between the window and the wall, the toilet wouldn't flush, the shower door wouldn't close and there were ants in the shower.
Don't stay here.
Personal del lobby y la cocina muy atentos.
El hotel muy limpio y bien ubicado.
En mi caso, no hubo suficiente toallas. No pusieron toalla de manos ni cara.
Pero en general para el costo, diría que muy bueno.
The hotel is in a fantastic location. Close to major tourist attractions and great places to eat. The staff is very attentive. The young woman at the front desk ways a delight. Always greeted me with a smile and patient with my bad Spanish. I would definitely stay here again. Only one issue, dont stay in room 502. Its close to the kiichen and cooks start preparing around 6am. Uuuuggh!
Toussaint
Stayed 2 nights in May 2019
Response from Gerencia Hotel on Jul 10, 2019
Estimado Sr. Toussaint; Mil gracias por sus maravillosos comentarios acerca de nuestro hotel, nos place sobremanera haber colmado sus expectativas, definitivamente tomaremos medidas en cuanto al ruido ocasionado a tan tempranas horas. agradezco que nos haya elegido como su opción de alojamiento en la bella ciudad de Cali, Cordialmente Gerencia Hotel MS Centenario
Im From Houston Texas. I don’t know a lot of spanish but the staff was very helpful. The hotel was really quiet and clean. Tip: bring a small towel (face towel) the hotel doesn’t have any. Im an African American woman & I traveled alone. I felt really safe at this hotel.
Tytianna
Stayed 2 nights in Feb 2019
6/10 Okay
Gabriel
Nov 28, 2018
Liked: Cleanliness
Disliked: Staff & service
Clean but with Horrible service!
Unpleasant stay…
I wanted to enjoy my stay here. I really did. However, the hotel was a disappointment from the moment we arrived. 1st check-in took forever then they gave us the wrong room, so had to go back down stairs and have them correct it. 2nd the room was for three people and there were no fitting for the third bed, had to call and have them bring that up. 3rd there were no towels in the room at all, had to call and have them bring that up as well. The location and cleanliness are the things this property has going for it, sadly overall it is not a great place to stay!
checked in the hotel . very dirty and full of flies in the bathroom. woke up scratching my skin everywhere ..DON'T RECOMMEND AT ALL
Ahmed
6/10 Okay
Angel, Aruba
Jun 25, 2016
Liked: Cleanliness
Nice convenient hotel
The mattresses are stiff. Did not feel comfortable. There was another room in which they had a much more comfortable one being tested, but was not available. I knew this, because I stayed here a couple of months before. The personnel are friendly but have no sense of time. Did not deliver the laundry on time. So, if you need to have this service, don't make it with a short deadline. The room could use some maintenance. Lamp with missing bulb, bathroom light switch was defective, shower phone was not working. Breakfast is simple but nice and varied. I would stay here again.
That is great hotel.great location. A shopping center in front of it.the only complaint was it's not hot water in the shower. Sometimes yes ,sometimes not. It was not constantly
Verified traveler
6/10 Okay
D. Panama, B
Jun 28, 2015
Liked: Cleanliness, room comfort
Cali Hotel experience
I like this hotel. The location for me is great. The rooms are nice, clean and spacious. The staff are great although no English spoken. The problems are noise in the morning from the street, the church, staff working in laundry is like inside your room, garage door opening early every morning. Real problem if you are on the second floor. The safes not working I had 3 different rooms and had safe problems. The biggest problem is room keys are always having problems. I am writing this review from the hotel lobby as I am here for 3 weeks. The key at this moment is not working for the second straight day.
great hotel. Room was clean, the shower was incredible. And there were so many towels!!! You'd be surprised how many hotels don't give you towels and we had plenty. Breakfast was delicious and they made eggs and jamon for each person, would definitely stay again!
This hotel is undergoing renovations so the reception is not the best but the rooms are big and confortable. Nice bathroom with walk-in closet, living room and queen bed, air conditioning and cable tv. All for a moderate price. Breakfast is delicious and taxi service is at the door in just a couple of minutes. Good location next to restaurant "los Turcos" middle eastern cuisine. I totally recommend it.
Happy stay in a well-appointed room close to the action. Cost very reasonable and maids keep your room very clean. Even a modern mall close at hand in case you need.
Great hotel great location near everything in the city. Parks museums, restaurants, mall & bank right across the street, great Lebanese restaurant right down stairs bakery next door.
This hotel has nice big rooms is clean and very intimate vs the big hotel chains. Front desk staff was very nice. The location was right next to a mall and just a few minutes walk to the Ave 6 where there are many bars/restaurants. I would only suggest for improvements to get better towels as the ones they provided were not soft. The hotel is quiet and for the price it gives a lot of value.
Very good option in a safe neighborhood, close to everything. Big room, great staff. Good basic breakfast (pastries, bread, fresh fruit, eggs, juice, coffee). The rooms could be cleaner and the towels are too rough on your skin. Other than that, no complaints! Very good option for the price!!!
This is a pretty good option for the price. The free breakfast was better than I thought it would be (better than other similarly priced hotels). Room could have used a bit more color (decor), but it was good and clean. There is a taxi stand right down the street close to some convenient little shops for snacks (orange juice, water etc). I NEVER eat the mini-bar snacks in any hotel because they are 10 times more expensive as the corner store prices. I will be back to stay at this nice little hotel in the near future mainly because of the price and the cleanliness. ...pretty nice option
did like my stay at hotel, very safe area and clean hotel
hamilton
6/10 Okay
Gina, Austin, TX
Aug 2, 2011
Liked: Cleanliness, staff & service, room comfort
Nice, but for the price?
Great location, friendly staff, clean rooms, but for the price I would have expected more. I've never encountered such rough towels before--it was as if they were starched. Bed was like a table. In-room safe didn't work. Curtains broke when I tried to open them. It would be a great place to stay for a lower rate.
Muy mal la experiencia, pésima por no decir mas. Toda mi estadía sin agua caliente, me decían mentiras, nunca me solucionaron ni me cambiaron de cuarto. Todos los días una excusa nueva...en fin, nada recomendable.
Me dieron una habitación que no fue la que se solicito , se pago por una suite y entregaron una sencilla con cama sencilla . Con el argumento que no había más !!!!