Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Jeff Fisherfrom Pennsylvania


Posted Jun 2, 2014 on Hotels.com
I received and excellent deal from Hotels.com The hotel was beautiful, the room extremely clean, the staff could not have been better. My computer was unable to connect to the internet the quickly offered the availability of a computer that I was able to check business emails. I have limited Spanish and everyone was willing to do Everything possible to assist me. Two young men in particular, Phillipe and Maracio continued to offer their assistance with translation and continually asked if there was anything I needed. The meals were excellent and I really can't remember when I have had so many helpful staff members.
5 out of 5
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2014 on Hotels.com
3 out of 5
for Everyone
by johnfrom armijos

room is clean the attention is ok. the restaurant

Posted Sep 25, 2012
Pros: food
Cons: food
Location: ok
overall is ok the last 3 days, the hotel have problem with internet connection and cable pretty much no service for 3 days the problem is they did not take care the problem because is weekend, room is clean the attention is ok. the restaurant attention good the food is the best part of the hotel.
5 out of 5
for Everyone
by Adrianafrom California, USA

Excelent location

Posted Jul 9, 2012
Pros: Cleanlenns
Cons: Construction at the next building
Location: Excelent
After the experience we had at Costa del Sol in Cartagena this hotel give to us more comfort to book with Expedia
4 out of 5
for Families
by A verified travelerfrom Thompsons Station, TN

"Would definitely come back"

Posted Nov 25, 2010
Even thought this is and old building and it could use a face lift and some upgrades it makes up for it with the excellent customer service they provide. Employees are very polite, friendly and make you feel very welcome. Location was good but a little noisy, but it did not really bothers us that much. The view from our room was beautiful Very affordable.