Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Best combination location

Posted Jul 8, 2014
Best combination of price , quality , location in Cali bar none
5 out of 5
Recommended
for Everyone
by A verified traveler from miami florida

Amazing escape

Posted Jun 26, 2014
Awsome staff people and 24 hour room service was dope as we'll safe safe safe place :)
5 out of 5
Recommended
for Everyone
by Hoda from New York, N.Y.

Our first, but not our last stay at the Spiwak...

Posted Jun 17, 2014
Pros: Location, location, location... The front-desk, security & household staff were exceptional.
Cons: The evening dining experience MUST be improved. If it wasn't for Jay the bartender coming to our rescue, the evening would have been a total waste.
Location: The location couldn't be beat. However, with the construction of the medical center & Spiwak addition made our mornings a little unconformable.
Our first experience at the Spiwak was a very pleasant experience. The front desk, our suite, the cleaning/comfort staff and the bar service were exceptional. With the exception of our lone evening dining experience, the Spiwak is a hotel we would not hesitate to recommend.
5 out of 5
Recommended
for Getaway With Friends
by David from NYC

Very Nice hotel

Posted May 24, 2014 on Hotels.com
I enjoyed the hotel and my stay. The check-in process was tidious and too long for my taste. The check out was smooth and simple... I really enjoyed the standard 1pm checkout which allowed me to sleep in.
3 out of 5
Recommended
for Business Travelers
by Diego Hernandez from New York City

Not very clean

Posted Apr 26, 2014 on Hotels.com
I rented two balcony rooms and when we arrived at 12:10 am (midnight) we were told the rooms were not ready (how is that possible?) we waited about half hour and we were given keys to our rooms and one of the rooms had a full garbage can and dirty shower
5 out of 5
Recommended
by Scott from Melbourne, Fl

The only hotel I will stay when in Cali

Posted Feb 22, 2014 on Hotels.com
I've only been to Cali twice now, but I can say that I love this hotel. Everything about it is great... Staff, location, amenities. If I am anywhere near this hotel, I will stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place to relax

Posted Feb 19, 2014
like this hotel - good location and like the fact it's connected to a large mall complex, food court options, health club close by, stores, bars. one down side, don't expect quick service in lobby bar or restaurant, always need to chase down your server for service, for such a nice hotel don't know why the wait staff is slow and non responsive
5 out of 5
Recommended
for Everyone
by Mrs B.Fernandez

Very Nice Hotel

Posted Feb 8, 2014
Cons: improve menu for room service
Location: Excelent
Easy to take safe taxis ,have meals in the shopping center ,have meetings in your room ,go to the ATM for cash without going into the streets.Safe floor only for females .
4 out of 5
Recommended
for Business Travelers
by Steve Smith from Cali

Best Stay in Cali

Posted Feb 2, 2014 on Hotels.com
Love it
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Once I settled in was good

Posted Jan 25, 2014
Pros: Initially we did not like the feeling of being in the hotel, the open hallways to the ground level, etc. but ultimately this seemed to be an advantage
Cons: stop using the cheap deodorant on the carpet, No 4 or 5 star hotel in the world ever smelled so bad. Ensure the light bulbs are working.
Location: Location perfect, all we can say.
Before arrival was very difficult to get info via internet, especially re the complimentary pick-up they offer, Ultimately I place a long distance call from US and pick up was arranged and they did a great job. Upon arrival, felt upscale but by no means 5 star. Upon entering room, we were seriously disappointed! the room smelled bad. It smelled like a $15USD a night flop house. Way too much cheap carpet sanitizer. We remedied that by purchasing 3 apple cinnamon candles and burning them in the room. We found lights burned out and had to call maintenance. We found no cork screw for wine. Decoration was cold and ad dark slate tile uninviting, Lighting overall was an issue. With all the downside, after settling in, we found the staff attentive, the location highly desirable and all ended rather well. It is by no means a 5 stay hotel, I am sure I forget many details to explain this but I would not tell someone visiting Cali to avoid the hotel. While I am unfamiliar with the alternative, we were happy in our room after our adjustment. Staff very friendly and competent, generally available.