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Reviews of Campanile Deauville St Arnoult

3 out of 5
Campanile Deauville St Arnoult
Avenue Michel d' Ornano, Saint-Arnoult, Calvados

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 519 reviews" "
Rating 8 - Good. 204 out of 519 reviews" "
Rating 6 - Okay. 138 out of 519 reviews" "
Rating 4 - Poor. 51 out of 519 reviews" "
Rating 2 - Terrible. 30 out of 519 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Traveled with family
Liked: Property conditions & facilities, room comfort
France is behind
Check in was adventurous front desk was already closed at 9:30 my reservation number did not work on the self check in there was a kind person staying there that spoke French that help us with commutating with the operator breakfast was not anywhere close to what website has pictured gate stayed open first night second night it was closed didn’t work with combination of room had to call for assistance and again no wash clothes or hand towels and no ice machine what is the deal with no hotels in France having the basic immunities like in the States
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good~There was electric kettle and tea inside and nice location
Stayed 1 night in Feb 2020
Response from Isis on Mar 4, 2020
Dear Madam, dear Sir, Thank you for your nice comment. We are delighted that you had a good stay within Campanile. Looking forward to welcoming you again. Best regards,

6/10 Okay

Susan

Liked: Cleanliness, staff & service
End of long journey
Reception staff very helpful and changed our room to one nearer to the parking area. Room clean and recently refurbished. We eat in restaurant again staff helpful but service slow as the staff also had to deal with reception. Very noisy during the night , we think it was the security guards walking around talking and laughing on the hour through the night. Very basic amenities but adequate for stopover on our way home
Stayed 1 night in Jan 2020
Response from Isis on Mar 7, 2020
Dear Susan, Thank you for your feedback. We are delighted that you enjoyed your stay within Campanile. We're sorry for the problems you encountered during the night. You have a phone number to join if you have any problem during the night. Looking forward to welcoming you again soon. Best regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from La Direction on Nov 23, 2019
Cher(e) clien(e), Nous vous remercions pour votre note. Au plaisir de vous accueillir de nouveau dans notre hôtel. Cordialement

10/10 Excellent

Soosso

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, cosy hotel nearby street room relatively wide
Stayed 1 night in May 2019

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at the campanile. Ideally located for deauville without being in amongst the hustle and bustle.
Stayed 2 nights in Aug 2018

6/10 Okay

Darko

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed feelings
Mixed feelings about this hotel which is actually a motel. A/C was down for the whole hotel at the time of our stay. Pros: good value for the money, quiet neighborhood, free parking, good restaurant, friendly staff, clean inside and out. Cons: room and bathroom on a smaller side.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Great Location. Best Camponile we've stayed at yet.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good proximity to the race course
The staff are really friendly and helpful, however the hotel itself needs a bit of maintenance. Good enough for what we required though, would stay again as it is good value for money.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

sady, dublin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not nice
Very bad wifi,extremely cold since heater doesnt work(repaired and broken in3hrs).the only good thing is free parking

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever Campanile again!
Real disappointment for a 3 star. Rooms smelled of smoke or were too hot to be able to sleep in. Air conditioning not working, as soon as you opened a window to breathe people poked their heads in as it was an open corridor. No privacy. Expect to be woken up early by delivery trucks after a night without sleep due to inconsiderately noisy guests coming in and out of their rooms.

10/10 Excellent

Tat Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brendan, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stop-over
Convenient location for Deauville and Trouville. Pleasant restaurant with selection of local and international dishes at reasonable prices.

4/10 Poor

Linda J.

Not near town
Asked for non smoking & they gave us a room that smelt of smoke we complained & they offered us another room this was late at night then the other room at about 11 pm the door lock started buzzing so again they change us then when departing they tried to charge us for the 2 rooms for 2 nights the hotel we had to get a cab to get into deauville which was 18 euros was not over impressed with the hotel & would not stay there again

6/10 Okay

dougb, Rugby, UK

Decent for a one night stay - don't expect frills!
Stayed one night here ahead of a 08.15 ferry crossing the following morning from Caen to Portsmouth. Hotel is well located just outside the charming and affluent town of Deauville. Broad equivalent of a Travelodge / Premier Inn, so no frills but perfectly adequate for a one night stay. Our family of four all squeezed into one room. Only issue was attempting to check out at 06.15 on the Sunday morning - reception area all locked up and no-one around, so I sloped off not having paid my bar bill..... oh well...!

10/10 Excellent

Jacques & Jean, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & grat service.
Within easy reach of the town centre and yet in a peaceful surrounding.

6/10 Okay

Simona, Denmark

Disliked: Property conditions & facilities, room comfort
OK for the 1 night
Short and simple, not more than that

4/10 Poor

Ann, Montgomery Tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing
Staff at check-in were less than friendly. The rooms were tiny, the floor dirty and sandy. The beds hard.

10/10 Excellent

Gina, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel
Deauville is gorgeous , classy, elegant and the hotel was lovely too, clean p, fresh and very comfortable, situated near to the centre.Campanile St Arnoult area of Deauville.

10/10 Excellent

John, Oxfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice area
We have stayed there before and will do so again if in that area.

8/10 Good

Gsmith, Staffs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Pleased with our stay, would recommend having breakfast for 10 euros, very nice. Cannot complain at the room for the price. Got a cab into deauville at a cost of 13 euros! Walked back from there in 25 minutes! Would visit again!

10/10 Excellent

Dom, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Base for Explring Normandy
This hotel is excellent as a base from which to explore Normandy. A very comfortable and clean 'motel' style ensuite room with a cosy bar, excellent restaurant and reception housed in a main complex across the car park. The French staff were very patient and helpful given our limited command of their language! Very easy to get to - for us 2/2.5 hours from the Dieppe ferry and not too far a drive for our day trips to places such as Honfleur (a must!), Bayeux and the D-Day beaches.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop over hotel
Generally a nice comfortable Hotel in pleasant surroundings.

8/10 Good

don, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the whole experience excellent. Great value for the money.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Not so great
We booked a room for 2 nights for 3 people. All the indications on the reservation showed 3 single beds. The rooms are 2 single beds + 1 folding bed that we needed to pull from under one of the beds (lots of dust and very uncomfortable). If we knew that the 3rd bed was a folding bed, we wouldn't have made reservation in this hotel.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

10/10 Excellent

springer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant, for me to go mhome to france.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't expect customer service so check your room!
We checked into our room, briefly spent some time checking it and then left for a night out on the town. We got back around 10 pm only to find no pillow for one of our kids. There was no one in the office, lights were out, no number to call. . . . we were just stuck with a bad night's sleep for one of us. The next morning we mentioned it and the manager shrugged his shoulders, gave a chuckle and said "sorry" in a very insincere way. Room was clean and the beds in the family room had just sheets on top for bedcovers. We referred to the rooms as "prison style." Location was nice near the horse races.

10/10 Excellent

nicole e, Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the campanile hotel. st arnoult
conveniently situated for trouville and deauville. as w ell as touques and Caen etc... booking ,checking in and checking out were very easy.

6/10 Okay

Anita, Montreal

Disliked: Cleanliness
Acceptable for a Couple of Nights
We stayed at the Campanile for two nights while we went to the beach in Trouville during the day. The rooms are small and while we had three single beds - once they were all in place there was only 1.5 feet of space between the beds. That being said the rooms were clean but dampish even with the 30 degree weather. My teens were in a separate room and they used only two beds leaving more space available to circulate. They were very satisfied and really happy about the internet availablity at the end of a beach day. Staff were available and amenable and check-in and out went beautifully. We did not eat in the dining room but it looked clean and the prices were competitive.

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Séjour convenable pour une nuit le chauffage fesait beaucoup de brut
Stayed 1 night in Jan 2024
Response from Direction Campanile Deauville on Jan 16, 2024
Madame bonjour,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. Nous faisons régulièrement vérifier notre système de chauffage et apporterons une attention toute particulière au point que vous soulevez.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

6/10 Okay

Karen

Stayed 1 night in Jan 2024
Response from Direction Campanile Deauville on Jan 17, 2024
Bonjour Madame,Nous vous remercions d'avoir pris le temps de déposer une note à la suite de votre séjour bien que nous regrettons le niveau de celle. Nous vous invitons à partager les motifs de celle ci afin que nous puissions mobiliser nos collaborateurs. Notre objectif est de faire vivre à nos clients et nos collaborateurs de bons moments partagés. Au plaisir de vous revoir dans notre Hôtel Campanile Deauville St Arnoult.

8/10 Good

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Direction Campanile Deauville on Jan 16, 2024
Monsieur Bonjour,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. C'est de la dopamine pour nos collaborateurs.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

6/10 Okay

oleane

Stayed 1 night in Jan 2024
Response from Direction Campanile Deauville on Jan 16, 2024
Madame Bonjour,Nous sommes déçus par la note attribuée à la suite de votre séjour dans notre hôtel. Nous espérons cependant vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult afin de faire évoluer votre expérience client.

8/10 Good

Christophe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Bonjour Monsieur,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. N'hésitez pas à nous dire ce que nous pouvons faire évoluer pour améliorer encore votre satisfaction.Au plaisir de vous recevoir de nouveau dans notre Hôtel Campanile Deauville St Arnoult.

6/10 Okay

Severine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Bonjour Madame.Nous sommes déçus de la note attribuée à la suite de votre séjour. Nous vous remercions de nous préciser les motifs de votre déception afin que nous puissions corriger les éventuels désagréments perçus.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Bonjour Madame,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. C'est de la dopamine pour nos collaborateurs.Nous vous invitons à partager avec nous les motifs de satisfaction perçus, nous les partageons ainsi avec nos collaborateurs afin de valoriser leur travail au quotidien.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Monsieur Bonjour,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. C'est de la dopamine pour nos collaborateurs.Nous vous invitons à partager avec nous les motifs de satisfaction perçus, nous les partageons ainsi avec nos collaborateurs afin de valoriser leur travail au quotidien.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Monsieur Bonjour,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. C'est de la dopamine pour nos collaborateurs.Nous vous invitons à partager avec nous les motifs de satisfaction perçus, nous les partageons ainsi avec nos collaborateurs afin de valoriser leur travail au quotidien.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

10/10 Excellent

Sylvie

Stayed 1 night in Dec 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Bonjour Madame,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. C'est de la dopamine pour nos collaborateurs. Au plaisir de vous accueillir de nouveau dans notre Hôtel Campanile Deauville.

8/10 Good

Jean-Baptiste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Direction Campanile Deauville on Jan 16, 2024
Monsieur Bonjour,Nous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel. Nous vous invitons à partager avec nous les motifs de satisfaction perçus, nous les partageons ainsi avec nos collaborateurs afin de valoriser leur travail au quotidien.Au plaisir de vous accueillir de nouveau dans notre hôtel Campanile Deauville St Arnoult.

8/10 Good

Patrice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Laëtitia

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien passé! Quelques petits points à revoir
Matelas un peu dur pour nous. Oreillers avec le tissus gauffré pas très agréable pour dormir et les 2 gros oreillers sont tachés donc nous n'avons pas voulut les utiliser. Les tâches de moisissure au plafond de la SdB montre que la ventilation n'est pas suffisante. Le réglage du termosta est peut-être à revoir aussi.
Stayed 1 night in Oct 2023
Response from Direction Campanile Deauville on Oct 24, 2023
Madame, Monsieur bonjourNous vous remercions pour l'avis laissé à la suite de votre séjour dans notre hôtel et la note attribuée.N'hésitez pas à vous adresser à la réception lorsqu'un élément rend inconfortable votre séjour. Nous tenons à votre disposition des taies d'oreiller classiques et d'autres oreillers si nécessaire.Notre région très humide et aussi très ensoleillée rend les réglages de nos clims et chauffage très difficile et abime très vite nos installations que nous allons réhabiliter en fin de saison pour préparer l'année à venir.Au plaisir de vous recevoir de nouveau dans notre hôtel Campanile de Deauville St ArnoultLa direction

8/10 Good

LAURENT

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Direction Campanile Deauville on Oct 2, 2023
Monsieur,Nous vous remercions de la note attribuée à la suite de votre séjour dans notre Hôtel.Votre avis encourage notre équipe à se mobiliser pour le partage d'une expérience client et collaborateurs valorisanteNous espérons vous accueillir à nouveau très bientôt dans notre hôtel Campanile Deauville ST Arnoult !

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Direction Campanile Deauville on Oct 1, 2023
MonsieurNous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel.Votre avis nous encourage à nous investir toujours plus pour le partage d'une expérience client et collaborateurs valorisanteNous espérons vous accueillir à nouveau très bientôt dans notre hôtel Campanile Deauville ST Arnoult !

10/10 Excellent

dahou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Direction Campanile Deauville on Oct 1, 2023
Madame, MonsieurNous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel.Votre avis nous encourage à nous investir toujours plus pour le partage d'une expérience client et collaborateurs valorisanteNous espérons vous accueillir à nouveau très bientôt dans notre hôtel Campanile Deauville ST Arnoult !

10/10 Excellent

dahou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Direction Campanile Deauville on Oct 1, 2023
Madame, MonsieurNous vous remercions pour la note attribuée à la suite de votre séjour dans notre hôtel.Votre avis nous encourage à nous investir toujours plus pour le partage d'une expérience client et collaborateurs valorisanteNous espérons vous accueillir à nouveau très bientôt dans notre hôtel Campanile Deauville ST Arnoult !