Ratings based on 220 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Business Travelersby Olivier
Posted Oct 19, 2014 on Hotels.com
Hôtel ancien, non rénové. Petit déjeuner a la limite du correct. Situé au bord du périphérique de Caen…
Comment from Hotel Management
Jan 3, 2015 by novotel1, Hotel Management
Cher Olivier, Nous vous remercions d'avoir posté ce commentaire et nous excusons pour les problèmes rencontrés. Pour le petit-déjeuner, notre résponsable restaurant a bien reçu le message et va tout mettre en oeuvre pour améliorer notre prestation. Pour l'ancienneté de l'hôtel, ACCOR travaille sur un nouveau concept dont nous devrions bénéficier dans le futur. En éspérant vous revoir bientôt dans nos établissements. Cordialement. La réception
for Overnight Stay Before Destinationby Mikefrom Christchurch
Good stopover or few days doing the D day expPosted Aug 31, 2014 on Hotels.com
A bit dated but rooms were clean the staff friendly and the restaurant was reasonably priced with a good menu. Pool needed a clean though.
for Familiesby MichiCfrom UK
Beware of thieves operating in the car parkPosted Aug 31, 2014 on Hotels.com
The hotel was clean, had a good but expensive restaurant and activities for the children. The hotel pool is not heated and even in mid August was too cold for our children to swim in. Our rooms were clean, we are a family of 5 and unfortunately there are no family rooms so we had to have 2 separate rooms, these were quite a distance apart but on the same floor which was a shame but accept that the hotel was busy. We booked the hotel specifically because it had a private car park with CCTV and we were travelling back from holiday so had all of our luggage in the car and bikes securely attached to our bike rack so we needed a secure car park. The car park appeared secure with a secure entry gate and CCTV however 2 of our bikes were stolen during our only night here, the thieves had cut through heavy duty bike locks to steal our adult bikes. The CCTV is not recorded and as it turned out, not monitored either. The pedestrian gate was not locked allowing thieves to let themselves in and have enough time to cut through bike locks and take their pick of those bikes on offer. The hotel staff were fairly sympathetic but did nothing except give us the address of the police station, they refused to call the police on our behalf. We will definitely not stay in this hotel again, it is simply not safe and they pay only lip service to security. It was a very expensive overnight stay in the end
for Everyoneby A verified travelerfrom Notts
Nice hotel, convenient for ferry port.Posted Aug 29, 2014
Pros: Clean, comfortable and convenient for Normandy battlefields. Breakfast good.
Cons: Yes, dinner is very substandard, and lets the rest of the hotel down. One of the very few bad meals I have had in France.
Location: Visit the Normandy battlefields, Bayeux tapestry and fiefdom of William I.
Generally good, reservations held to cater for ferry arrival times. In my case docking at 21.30, arriving at hotel one hour later. Reception manned for checkout at 06.00 for 08.30 ferry.
for Everyoneby A verified travelerfrom UK
Excellent hotel for a late night ferry stop over.Posted Aug 27, 2014
Pros: Parking facilities, reception, cleanliness and it had everything we needed for the night including free wifi.
Cons: Signage to the hotel.
Location: Excellent for a stopover when catching a ferry or arriving late at night. Close to all the D Day beaches and museums.
We have stayed here twice, both times after arriving on the late evening ferry from Portsmouth. The first time we had a little trouble finding it but once there we were able to park right outside very easily. Having stayed in various budget hotels in the UK we were very impressed with this. There are a lot of negative reviews but we were very happy, check in was straightforward, the staff were polite and helpful and the room was clean and more than adequate for us. We were in reality only there for a few hours before setting off on our journey but even if we had been touring the area we would have been happy to stay for a few days. There may well be "better" hotels but if like us you just want to check in, get your head down and leave again, it was perfect. The facilities in the room were more than satisfactory, the bathroom was clean with a great shower, yes the loo was separate but this is really not something I would see as a negative comment, there was free wifi and a mini fridge, our two kids shared a twin sofa bed in our room and we all had a good night's sleep. I have no doubt we will be back there again next year.
for Everyoneby A verified travelerfrom Hadleigh, Suffolk
The staff made the differencePosted Aug 25, 2014
The hotel was easy to find, a bit out of town but are there any hotels in the Centre of Caen? The staff during our stay were superb, our receptionist was helpful and humorous, our waiter in the evening (Stefan) was incredible, joking with us and taking time to have a conversion about our meals. This guy should be running a hotel!!!! Room was good, all clean and tidy, can't fault it.
for Familiesby A verified travelerfrom Somerset, England
Good stop over point for Ferry PortPosted Aug 23, 2014
Pros: Easy to find on main route, with plenty of parking and 24 hour service
Cons: Bathroom and separate toilet olf fashioned and furniture a bit dated
Location: Good location close to Caen Memorial museum, and easy access to main route to Ferry Port
Used location to visit Caen Museum and local Normandy D Day beaches, and convenience for Ferry Port
by A verified traveler
Pessimo !!Posted Aug 22, 2014
Pros: Ha un ampio parcheggio gratuito
Cons: TUTTO!! Ha bisogno di profondi lavori di ristrutturazione e le condizioni igieniche sono pessime.
Location: E' nella zona esterna e periferica con la tangenziale attaccato che infastidisce con il costante rumore del traffico.
Hotel che si fregia di 4* quando se ne potrebbe permettere 2* .. avrebbe bisogno di urgente ristrutturazione,è sporco,sciatto,fornito di scarsi ed obsoleti optional e con un unico ascensore con capacità ridotte.
for Business Travelersby msrupertbearfrom Cardiff
Good value, good hotelPosted Aug 22, 2014 on Hotels.com
Great location and comfortable yet rooms could do with a refresh. Hotel gives value for money with friendly and efficient service.
for Familiesby A verified traveler
Posted Aug 21, 2014 on Hotels.com