“Excellent standard has not changed since we last stayed”

We stayed here three times previously and hoped it would still be as good, as we haven't stayed for 3 years.It is excellent-quality of food in restaurant is superb as are cheerful,friendly staff.Not for children as no activities,but this makes it even better for couples or 'singles'Bus to Palma stops outside and takes 20 mins.Beach 10 mins away and small,but views across Bay are magnificent.

“Earned every one of its 4 stars”

We were in the main part of the hotel overlooking the pool/sea, beautiful. The room was spacious, king bed, quiet and clean. Breakfast was a good spread (coffee a little disappointing but this was a small point). Staff friendly and helpful, brilliant English. Location exclusive and bus to Palma right outside hotel entrance. I would recommend to anyone.

“An Outstanding Hotel with Excellent Service”

Very warm welcome with complimentary drink. Room not as requested, (high floor with sea view), but after first day we given a better room. Hotel extremely clean and staff couldn't do enough for you. Secure parking 100 yards from the hotel. As we had a car, we didn't try the local restaurants. Small cove below the hotel provided excellent swimming with the fishes and the occasional cormorant. Food service to suit most people being not particularly spanish in style. Would be happy to go back and probably will.

“Best relaxing break in a long while”

The hotel was a delight from start to finish of our break. It is comfortable, very clean, and has extremely friendly helpful staff. There is a lovely indoor pool as well as a great outdoor pool, and both spots have great views across the bay of Palma. The food is amazing, I ate better there than I ever have at any hotel, and I am usually a very picky eater. The location of the hotel within the resort is ideal, and Illetas itself is a lovely quiet place just a short bus ride from Palma. I was only there for five nights, and was sorry it wasn't a longer stay. My original plan was to visit other parts of the island, but after a day chilling out in the resort, I knew I'd be happy to stay there and relax. I would also recommend an evening visit to the marina at Portals Nous, just 6 Euros by taxi, and worth it to gawp at the boats and their passengers.

“Would def. go back”

Was there last week in August, very quiet, no dancing or much evening entertainment, but to be honest we are not really into that. We dined out in eve. some really stunning beach restaurants further down hill. Beautiful pool, overlooking sea, some lovely coves nearby. Staff really friendly apart from one grumpy drinks waiter! Lovely relaxing hotel in a quiet location, would go there again.

“OK if you're not an active wheelchair user - who wishes to use facilities.”

The Hotel was typical 4 star - however I had asked for a wheelchair accessible hotel and room. This Hotel is not ideal for a disabled guest who wishes to make use of hotel facilities. I was unable to use the spa, indoor pool and gym - due to steps leading down to these areas. This was a let down as I had been looking forward to relaxing in these places and also keeping fit. The hotel has one disabled room - which was not offered to me. However it was offered to another guest wheelchair user who arrived a few days after me. Therefore I did not feel too favourable about the quality of service towards me. I was also told that I would have a room with a king size bed - but was allocated a room with two single beds. The room itself was clean - there was a TV and mini bar. There were french door and balcony which faces the sea and outdoor pool area - which was a really lovely to have and a high-light of the hotel room. I had bed and breakfast and increased to halfboard once I checked in. The food was plentiful - however I found it bland in flavour (OK to fill a hole?). On one occasion I saw a baby cockroach crawling around the dessert counter - which I promptly notified staff about.