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Reviews of Travelodge by Wyndham Cambridge - Waterloo

2 out of 5
Travelodge by Wyndham Cambridge - Waterloo
605 Hespeler Rd, Cambridge, ON

Reviews

6.6
Rating 10 - Excellent. 195 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 197 out of 1000 reviews" "
Rating 4 - Poor. 169 out of 1000 reviews" "
Rating 2 - Terrible. 132 out of 1000 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most welcoming, and accommodating. The hotel was very clean!
Stayed 1 night in Apr 2024

8/10 Good

ricky

Stayed 1 night in Apr 2024

6/10 Okay

sarla

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dionisia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stained sheets, outdated room. The staff were lovely.
Stayed 1 night in Apr 2024

6/10 Okay

Rick

Disliked: Staff & service, property conditions & facilities
Very poor signage, unlit at night, hallway carpet in desperate shape, very limited breakfast, terrible TV reception Room was clean and updated, bed comfortable, shower great!
Stayed 2 nights in Apr 2024

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room had so much hair on the floor around the bed, looks like it hadn't been vacuumed in a month. Even hair o the bed shhets when they were pulled back.
Stayed 2 nights in Apr 2024

2/10 Terrible

Rebecca

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by saying I understand you get what you pay for. And the Staff was all apologetic and accommodating. However, staying in 4 different rooms during a two-night stay - TV didn't work, didn't have the appropriate room type paid for available and animals in the walls...this property will not be one I return to.
Stayed 2 nights in Apr 2024

2/10 Terrible

shawn

Disliked: Cleanliness
nobody at feont desk for check in
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel room is clean, but needs some renovating. The staff are friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are very kind. It was clean and quiet. It’s not a beautiful place to stay, but it was safe and clean.
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean, the hotel was quiet at night. The beds were very comfortable. The area at the back of the hotel where you should take your dog is full of garbage and debris. Not safe to walk through for man or dog! Very pleasant staff!
Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

faded, ripple and in bad shape. The room was in poor condition, furniture old and well worn, the room was not clean with hair all over the box spring cover. We could not stay there with such a bad room. They offered us another room but we demanded a refund and went elsewhere. Horrible experience.
Stayed 1 night in Apr 2024

4/10 Poor

SREEKANTH

Disliked: Property conditions & facilities
Room floors not clean, muddy.Traffic sound in night. Not worth spending 210 dollar/night.
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Apr 2024

2/10 Terrible

josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dated. Floors stained. Furniture chipped. Shower had mould. Refused to stay there and they would not refund my money
Stayed 1 night in Mar 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service
Stayed 1 night in Mar 2024

6/10 Okay

Bernadette

Traveled with partner
Good
Stayed 1 night in Feb 2024

4/10 Poor

Pam

Disliked: Property conditions & facilities
Property needs to be updated, old and mild in bathroom!
Stayed 3 nights in Mar 2024

4/10 Poor

Nolan

Stayed 1 night in Mar 2024

4/10 Poor

Susanne cooney

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms in disrepair first room I was in was dirty and in poor shape found toenails in room carpet was very dirty around edges of room. Front desk moved me to another room and it was clean except the bathtub was not the cleanest and was stained , aswell the toilet would bearly flush and I was tired of complaining, so I just dealt with it till I went to leave went to check out at 10 AM. No one at the front desk asked the Cleaner where front desk was. She said they don’t come to work till later so I ended up leaving before I could speak to someone at front desk. Very disappointing say gentleman at front desk when I checked in with kind cleaning lady was very kind only good things I really had to say about it. ( Have photos to prove toenails )
Stayed 2 nights in Mar 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the 401, lots of great restaurants and shopping in the neighbourhood. Room was clean and comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Owen

Stayed 1 night in Mar 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 15 nights in Mar 2024

4/10 Poor

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
no cleaning poor staff
Stayed 1 night in Mar 2024

8/10 Good

Darryl

Stayed 3 nights in Mar 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable nightly rate, got accused of smoking in the room while coming in from the lot. Rugs, stained,rips, and burn marks. I dont think these rugs have seen shampoo in 30 yrs. Cleaning lady was sweet.
Stayed 2 nights in Mar 2024

8/10 Good

Kathryn

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Overall you get what you paid for, recommend for a one night stay if you're not looking to spend too much.
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis, scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out
Stayed 1 night in Mar 2024

10/10 Excellent

Sanya

Stayed 1 night in Mar 2024

8/10 Good

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and good for short stay
Stayed 1 night in Mar 2024

6/10 Okay

Donna

Traveled with partner
No coffee maker in room. Breakfast was a couple of things in a bag. Hotel very run down.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Traveled with group
Liked: Property conditions & facilities
I would to see a better breakfast option.
Stayed 2 nights in Feb 2024

8/10 Good

Eldon

Traveled with family
Liked: Staff & service
The whole building could use a face lift. Carpet in halls looks like it is very old and worn. Our room was fine. The bathroom was upgraded and clean. Not a very professional job though. The person at the desk was very friendly and helpful and came to our room to set up the TV for us when we couldn't get it to work. The price was reasonable.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
The room and the staff were good but there was a stale smell in the room and the tv did not work. Overall the stay was fine for the price point.
Stayed 1 night in Mar 2024

4/10 Poor

Sepehr

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Lachlan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and bright.
Stayed 1 night in Feb 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Brian

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Was great for our stay for a basketball tournament. Only minuses are not enough blankets and TV wasn't working. Room was clean and the staff was great!
Stayed 2 nights in Feb 2024

4/10 Poor

Jamie-Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no heat in my room so spent the night frozen and trying to stay warm. When told them all I got was sorry there should have been heat.
Stayed 1 night in Feb 2024

4/10 Poor

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Rooms are clean and the staff are friendly and helpful. The hotel could use a makeover but for the price its good. No bad smell or mold anywhere and they have an Indian restaurant which I enjoyed one night. Food was excellence. If you're not into Indian food it's a good place to get a cold beer. There are lots of other places next door for food.
Stayed 3 nights in Feb 2024

6/10 Okay

Roshna

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff and service was good. Had food stains on pillows
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor and run down condition Tv did not work properly Hair dryer broken No coffee in the room Complementary breakfast joke...granola bar yougrt and juice box in a lunch bag Will not stay again ever
Stayed 2 nights in Feb 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
No coffee maker in the room. Pictures are misleasing also the breakfast was a bag with yogurt and granola
Stayed 1 night in Feb 2024

2/10 Terrible

Sasha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Waited at the lobby for 20 minutes before someone decided to come to the front desk.
Stayed 2 nights in Feb 2024

4/10 Poor

Brianne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to stores and restaurants
Stayed 2 nights in Feb 2024

6/10 Okay

Gloria

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Vicki

Disliked: Staff & service, property conditions & facilities
The sliding door was hard to open to go outside.The TV had only.pluto on it no cable TV.The breakfast is only a baged yogurt granola bar and juice box. The staff was friendly especially the cleaning lady who was very helpful.
Stayed 2 nights in Feb 2024

4/10 Poor

Zack

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Took 30 minutes too check out room was dirty bath tub was in horrible condition and I could smell milldew looked like the tv was ripped off the wall and set 100 year old table
Stayed 1 night in Feb 2024

8/10 Good

Willis

Liked: Property conditions & facilities
Close to everything
Stayed 1 night in Jan 2024