Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Couplesby Max from Australia
Location and Facilities: Great.. Service: less so.Posted Jul 18, 2013
Pros: Location, Vista, Facilities
Cons: Price and Staff
Overall we had an "OK" experience, the location was exceptional, though at EU220 the value for money seemed low. When we arrived we were surprised to find the hotel closed for afternoon (until 5PM) and we unfortunately weren't able to get in contact with the staff as there was an issue with the phones. When we were able to check in we found the staff member (singular) courteous, but extremely overworked as she had to manage the hotel as well as the cafe. She was kind enough to prepare the in house spa/sauna which were both great, and free for guests of the hotel between 5 and 8pm. The morning staff were both, well, less courteous, and it left us feeling as if we were definitely paying the price for the location, more than for the service.