Exterior

Reviews of Western Sydney University Village - Campbelltown Campus

2 out of 5
Western Sydney University Village - Campbelltown Campus
Building 23, 183 Narellan Road, Campbelltown, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 116 reviews" "
Rating 8 - Good. 48 out of 116 reviews" "
Rating 6 - Okay. 24 out of 116 reviews" "
Rating 4 - Poor. 12 out of 116 reviews" "
Rating 2 - Terrible. 9 out of 116 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

sasa

Liked: Cleanliness, staff & service
Affordable for money
Stayed 4 nights in Nov 2023

10/10 Excellent

Cassie

Liked: Staff & service, property conditions & facilities
Very friendly staff and the accommodation was excellent condition and clean.
Stayed 2 nights in Nov 2023

4/10 Poor

Tevita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in May 2023

8/10 Good

Hena

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not happy with pricing of the property I was the student of western Sydney university.still I have to pay guest price.. I have enquired at the reception.Reply was unsatisfactory
Stayed 6 nights in Mar 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did the job
Stayed 1 night in Jun 2022

2/10 Terrible

Mathew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not like the pictures Treated like a uni person no pillows one blanket grubby carpets My fellow colleagues paid 50 not 90 I feel double ripped off Very poor and false advertising Wotacrock Won’t use you again
Stayed 1 night in Mar 2022

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service, clean and modern, very peaceful and quiet. Very happy 😁
Stayed 1 night in Feb 2022

4/10 Poor

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No hot water. Even though it was cheap to stay I would say no hot water was a deal breaker. No offer for compensation. Was not fixed.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

mat

Traveled with group, Business traveler
Bed was rock hard and the pillow was wafer thin. The microwave didn't work
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds way to hard.like laying on the concrete.everything thing else very good,other than beds way to hard
Stayed 2 nights in Jun 2019

6/10 Okay

Amanda, NSW

Traveled with family
Liked: Cleanliness, staff & service
Great value place to stay but stank of cleaning chemicals. Whoever is cleaning the unit is using way too much product.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to everything. Great for multiples/groups. Only down side - Furniture could do with a clean
Stayed 2 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap room
Affordable accommodation with basic room and amenities
Stayed 1 night in Mar 2019

10/10 Excellent

vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. Just a student leaving . Can not expect more . Good overall
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
It’s a great place to stay! Very clean, staff is patient, only if they have AC installed in each room, that would be excellent!
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

6/10 Okay

qianping

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very clean, neat and quiet accommodation at the Western Sydney University Village Campbelltown. Own Room in a shared Apartment of 5 Rooms. Kitchen for self catering. It is staffed by Students from the same Uni, all very friendly and helpful. Great for People with own Transport. It is a 10-15 minute walk to Macarthur Train Station and Shopping Mall. No free WiFi! Would stay there again.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Cheryl, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and warm and comfortable. I was met by a young man and taken to the room and shown the other facilities.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The apartment was quite clean - they have weekly cleaning service.
Stayed 3 nights in Oct 2018

6/10 Okay

Suzanne, South Coast NSW Australia

Liked: Staff & service
It provided a place to sleep but was basic It met my needs for a one night stay since I was tired and just needed to sleep It is really aimed at students who need to bring all their own supplies including a hair dryer
Stayed 1 night in Oct 2018

2/10 Terrible

chris, Kempsey 2440

Disliked: Staff & service, property conditions & facilities, room comfort
No toilet paper 3 flights of stairs and I'm disabl
3flights of stairs I'm on a walking frame I'm 70 years old there was no toilet paper no cooking amenity took the staff forever to bring me 1 roll of toilet paper after my son rang them when the booking was made Expedia was told it was for a 70 year old on a walking frame yet still put me 3 flights of stairs up I didn't stay opting to leave straight away I couldn't find any hotel staff to allow me to check out so I'm stuck with a key
Stayed 5 nights in Sep 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It had beds. Nice staff. Very poor maintenance.
It had beds and we slept, so that was good. The staff were really, really nice, and prompt to assist us. And it was a cheap stay, so keep that in mind with the following. Stop gap maintenance instead of repairing things properly. Was pretty poor last year when we stayed. This year it was worse, the same things hadn't been repaired 12 months later. Water tempering valves had been bypassed, great for a hot shower, but pretty dangerous. They also still have the poorly designed/engineered smoke detector set up that they are aware of but refuse to fix, but thankfully there is a nice sign admitting their liability for paying the fire brigade if they turn up. We only got locked out twice because of the faulty key system this time, last year it was everyday that we stayed. Middle of winter, half the wall heaters had been removed and/or disconnected one dangerously so (it had a tap screwed to the waterpipe where the valve should be...pointing upward.. perfect for spraying water straight into my wife's face when she turned it on). There was a lot more wrong but, I have a life so this will do. It really doesn't need much new, just what it has in working condition. Having said the above, it was cheap and served its purpose for us. And strangely, I would probably stay again, I guess I'm a bit tight.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The facilities were nice and clean and the staff were amazing. Unfortunately co-sharing with other randoms was a terrible experience, with me having to move rooms at 11pm at night due to an older male resident trying to access my room whilst I was asleep (very scary experience), and two of the other nights was kept awake until the early hours by people who were up talking and watching tv loudly. You would expect potential issues when co-sharing, but having stayed in many hostels etc in my time have not experienced such disrupted sleep (and the fear from being woken by someone trying to break into my room) due to others. I wish I had have booked a hotel.
Stayed 5 nights in Jul 2018

8/10 Good

Aaron, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Very bare as the room came with a bed sheet and a thin blanket with one pillow. No additional blankets or pillows in the room and bed was quite firm. Additionally only two towels, one hand/face and one full-size towel with no additional ones to use if needed. The room comes with basic essentials but could include more extra additions free of charge included in the room. Also, no powerpoints in the room are a bit of a letdown as charging in the shared lounge area restrict privacy and accessibility when doing work. The shared kitchen could have more utensils including pots and pans but did have some that did the trick. For a place to spend the night, it is very quiet and has enough space to complete work and other activities and facilities were clean.
Stayed 1 night in Jul 2018
Response from Western Sydney University Village Campbelltown on Aug 16, 2018
Hi Aaron, Thank you for your post. We appreciate your feedback and will work hard to take your suggestions on board. We welcome you to stay again in the future.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty apartment, heating not working, it was freezing
Stayed 4 nights in Jul 2018
Response from Western Sydney University Village Campbelltown on Jul 20, 2018
Hi, Thank you for your post - your feedback is very important to us. We are sorry to hear of your negative experience. We are working hard to ensure this does not happen again, however in the meantime if you would like Village Management to get in contact please let us know.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Western Sydney University Village Campbelltown on Jul 2, 2018
Thank you for your post. We are glad to hear you enjoyed your stay! We welcome you again in the future!

4/10 Poor

Russell

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Campbelltown hotels
It wasn't what I'd hoped for and we cancelled our booking and stayed at Ridges
Stayed 1 night in Jun 2018
Response from Western Sydney University Village Campbelltown on Jun 25, 2018
Hi Russell, Thank you for your post. We appreciate your feedback. We're sorry to hear you did not have a positive stay with us. We will work hard to ensure there are no issues in the future, however if you would like to be contacted by Village Management in the meantime please do not hesitate to get in contact.

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Clean tidy plan room shared kitchen and bathroom
Just a short overnight stay. I needed to phone for after hours Check-in
Stayed 1 night in May 2018
Response from Western Sydney University Village Campbelltown on Jun 25, 2018
Hi Christopher, Thank you for your feedback. We are glad to hear you enjoyed your stay. We look forward to welcoming you in the future!

8/10 Good

Verified traveler

Stayed 1 night in Mar 2018
Response from Western Sydney University Village Campbelltown on May 15, 2018
Hi, Thank you for your post. We are glad to hear you enjoyed your stay and look forward to welcoming you in the future!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was in an empty wing of the dorms, so was quiet and private. Everything was clean and the kitchen was well-stocked. However, we booked a double room for 2 people and were only given 1 towel. We did not realize this until after we had asked for a blanket (none provided) and the RA had gone off-duty. Could improve service. Also, no wifi unless you pay a high rate for it.
Response from Western Sydney University Village Campbelltown on Apr 30, 2018
Hi, Thank you for your feedback. We’re sorry to hear you were unhappy with your stay, and we will work hard to fix the issue you experienced. In the meantime, if you would like the Village to call you to discuss this matter further, please don’t hesitate to let us know.

8/10 Good

Meg, Tamworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, simple accommodation
University room, single bed, spacious clean share kitchen with 2 very nice bathrooms between 5 rooms. An extra pillow would have been terrific! Sometimes students don't care about making noise in the middle of the night so be mindful of that possibility. it can happen anywhere though, I suppose. I would stay here again.
Stayed 2 nights in Mar 2018
Response from Western Sydney University Village Campbelltown on Mar 21, 2018
Hi Meg, Thank you very much for your feedback. We will certainly take this all on board to ensure your next stay is even better. We are glad to hear you would stay with us again and we welcome you in the future!

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great for a group stay. Very quiet and close to shops and alike.
Stayed 3 nights in Mar 2018
Response from Western Sydney University Village Campbelltown on Mar 21, 2018
Hi, Thank you for your feedback - we are happy to hear you enjoyed your stay with us! Looking forward to welcoming you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for small groups
Love the single rooms with shared common room. More crockery and dishwashing liquid would have been usedul.
Stayed 2 nights in Mar 2018
Response from Western Sydney University Village Campbelltown on Mar 21, 2018
Hi, Thanks for your feedback, we really appreciate it! We will look to provide more kitchen utensils in the future. We welcome you again to Western Sydney University Village Campbelltown

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Cheap and close to the freeway
Really well priced. The bed sheets need to be cleaned or changed after each person sleeps in them. It is value for money as it’s clean except for the dirty linen.
Stayed 1 night in Feb 2018
Response from Western Sydney University Village Campbelltown on Mar 21, 2018
Hi, Thank you for your post, we appreciate your feedback. I have escalated this with management and will ensure all linen is checked prior to arrival. We welcome you back in the future!

8/10 Good

Glen

Liked: Cleanliness, staff & service
Quiet and clean short stop 1 hr from Sydney CBD
This was a practical stop for a short weekend in Sydney. Suited for a single traveler with a car, just minutes off the main highway. There is a local shopping center only minutes away. The campus was lovely and quiet. Be aware there is no air-conditioning in the rooms, so as long as the nights are cool enough the stay is comfortable. Shared bathrooms were clean, and the self catering kitchen was handy for cooking breakfast, preparing lunch or an evening meal. Train station was close by, or about 60 minutes drive into Sydney.
Stayed 3 nights in Feb 2018
Response from Sarah on Feb 20, 2018
Hi Glen, Thank you for your feedback. We are glad to hear that our accommodation was suitable for your stay. We look forward to welcoming you in the future!

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Clean & Cheap
For a hot Sydney day needed A/c at night, while ceiling fan was effective and there were evening breezes, it was extremely loud. If you do not mind fan noise or if it was a cooler time of year would be excellent value for money. Would however recommend you have a car and a reason to be staying in the burbs.
Stayed 1 night in Feb 2018
Response from Sarah on Feb 20, 2018
Hi, Thank you for your feedback. The comfort of our guests is of upmost importance. We have noted your experience and look forward to welcoming you in the future.

8/10 Good

Bev, Wodonga

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at the University Campus accommodation. We just needed something close to our ultimate Xmas destination, a family picnic at Picton, and this facility was completely suited to our needs.
Stayed 1 night in Dec 2017
Response from Sarah on Jan 3, 2018
Hi, Thank you for your kind feedback! We are glad to hear you enjoyed your stay at Western Sydney University Village Campbelltown, and welcome you in the future!

10/10 Excellent

Terry, Taree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and available
iendly and helpful staff.Close and available to where I was working, clean room, fr
Stayed 2 nights in Nov 2017
Response from Rachel on Nov 26, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Cassara71, Parkes NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late. Security and RA were really helpful and accommodating
Stayed 1 night in Nov 2017
Response from Sarah on Nov 29, 2017
Hi Cassara, Thanks for your kind feedback. We look forward to welcoming you again in the future!

8/10 Good

Doug, Cooma

Liked: Cleanliness, property conditions & facilities
Convenient and great value
Cheap and clean accommodation. Facilities are modern and fairly clean and in reasonable condition. Bed was a very firm matress on an inflexible base so a soft bed personmight not like it much.
Stayed 2 nights in Nov 2017
Response from Rachel on Nov 26, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
good price
Close to campbelltown infrastructure and good well priced for a few nights. Decent walk to macarthur station. More convenient if you have a vehicle.
Stayed 1 night in Nov 2017
Response from Rachel on Nov 26, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good affordable accommodation
Great quiet lllocatiooon and gooood for our price.
Stayed 1 night in Nov 2017
Response from Rachel on Nov 26, 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Convenient but very basic
Room a basic soulless box - glad i'm not a student there - with group kitchen. Kettle & cooking gear ok but bring your own tea, milk etc
Stayed 1 night in Nov 2017
Response from Rachel on Nov 21, 2017
We’re very sorry you were unhappy with your stay - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Patrick

Disliked: Staff & service, room comfort
You get what you pay for
I booked this place because it was close to my preferred destination and inexpensive. I got what I paid for because the walls wet paper thin and I was woken each day by my early rising neighbour. The room was very basic so don't expect tea and coffee unless you bring your own or towel racks to dry your towel unless you wanted to leave your towel in the community bathroom. If you don't want to get a parking ticket you need to buy a parking pass even at nights and even on weekends.
Stayed 2 nights in Nov 2017
We’re very sorry you were unhappy with your stay - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, clean and inexpensive once I was directed to a room that had actually been cleaned
Stayed 3 nights in Oct 2017
Response from Rachel on Nov 26, 2017
Thanks for staying with us. We appreciate your feedback!