Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Pretty nice but a few glitches

Posted Feb 21, 2015
We choose this hotel because it seemed large enough that there would be English speaking staff, and because they have an airport shuttle. Front desk staff DO speak English as well as Spanish, and were very helpful and friendly. The shuttle, though, was not at the airport as promised. It seems he didn't know much about air travel -- the plane was 15 min. late and we had checked bags (which had to pass inspection by a drug sniffing dog), so we're not at the door when he arrived, so he left! We had a newly renovated room but found that the bathroom fixtures leaked a bit, and we had to move the fridge out of its cabineted spot in order for its cord to reach the outlet. Hotel location is good -- a 15 min walk from the old town area, directly across from the malecon, and 2 blocks from Walmart if you want to buy a large bottle of water.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Nice and clean hotel.

Posted Jan 12, 2015
It's close to the city centre and ib front of the sea. Clean and nice hotel although a little bit noisy and no lift.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico DF

Hotel muy comodo, excelente atencion del personal

Posted Dec 12, 2014
La cordialidad de los empleados se distingue de la mayoria de hoteles que hemos visitado, camas y almohadas muy comodas, alberca pequeña, muy recomendable solo que el centro historico esta moderadamente retirado, si regreso
3 out of 5
Recommended
for Everyone
by A verified travelerfrom München

Gutes Hotel auf der Durchreise

Posted Nov 24, 2014
An der Promenade entlang ist man in 10 Minuten im Zentrum. Grosse Zimmer und grosses Bad. Frühstück ok. Wir waren nur auf der Durchreise dort. Dafür ist es zu empfehlen. Die Matratzenbezüge aus Plastik sind leider nicht so toll.
5 out of 5
Recommended
for Families
by Javier Eduardo

This traveler left a rating score only Posted Nov 7, 2014 on Hotels.com
5 out of 5
Recommended
by Chrisfrom France

Tres bien

Posted Aug 30, 2014 on Hotels.com
Hotel parfait
5 out of 5
Recommended
for Business Travelers
by Gabyfrom Mérida

Ubicación muy buena

Posted Aug 27, 2014 on Hotels.com
Lo que más me gustó es su ubicación y el trato del personal
4 out of 5
Recommended
for Everyone
by A verified traveler

Tutto ok.

Posted Aug 22, 2014
Solo una notte buona posizione. Ottima colazione. Consigliato
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 19, 2014 on Hotels.com
No reserven con desayuno incluido. El hotel no tiene restaurante y los desayunos que hacen como pueden son pésimos. Las habitaciones son buenas sólo que la suite ejecutiva está muy mal ubicada.