Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Ok hotel thats too expensive

Posted May 25, 2014 on Hotels.com
The rooms of the hotel are nice, and so are the facilities such as the pool area, tennis courts and restaurants. The bathrooms of the rooms could qualify as good, but the tile jobs show lots of signs of wear and tear, the toilets don't flush well, and the towel hooks are loosely hanging off the walls. With better maintenance this could be a better place. Also experienced long wait at check out, and inconsistencies with room amenities, such as tissues. If it hadn't been so expensive (I paid $350 a night) I'd be ok with it.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Posted May 27, 2013 on Hotels.com
good hotel for pleasure or business. poor location, nothing close offsite.
5 out of 5
Recommended
for Families
by Marcelo

Very nice hotel. The room is clear e comfortable.

Posted May 6, 2013
Pros: Rooms at Palms building are the best.
Cons: food price
Location: You need to rent a car or taxi.
Very nice hotel. The room is clear e comfortable. There is a nice swimming pool ans spa.
4 out of 5
Recommended
by A verified traveler from Campinas, BR

Posted Apr 15, 2013 on Hotels.com
Nice Hotel, not in the nicest area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sao Paulo, Brazil

A hotel you must have in mind for the world cup.

Posted Feb 17, 2013
The checkin were made one guy which did not know how Expedia works. He did not know the room was already paid, greatfully a kind lady knew it, more than I and even told me how it works, using ecatds. The staff are very polite. They look forward everything you need. As a resort it is the best one in the 2nd biggest city of Brazil, Campinas, 50 minutes from Sao Paulo and 5 min from intl airport Viracopos, that will be very very used when olympic games and world cup arrives in BR.