Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value

Posted Sep 23, 2014
Pros: 1. Reasonable price 2. In new condition 3. Swimming pool - salt chlorination system 4. Breakfast incl'd 5. Convenient loc'n
Cons: Larger pool.
Location: Canandaigua not a large place; so, hotel close to everything. Across the street from excellent Wegmans grocery. Several microbreweries nearby.
Stayed with son's family (3- and 5-year old grandchildren) for shopping expedition at Waterloo Premium Outlets -- about 30-40 min's away. Kids greatly enjoyed pool (about 5 hours total). Although pool capacity is only 10, we had it to ourselves 4 of the 5 visits. Could have been much less enjoyable, otherwise. Complimentary breakfast is acceptable: coffee; several cereals; fat-free and 2% milk; fruit; yogurt; juices; bread, jam, peanut butter; automatic pancake machine; 2 kinds of omelettes; turkey sausage; biscuits. Several malls nearby -- walkable if you're a walker. Attractive downtown just 3-5 minute drive away. Located back from the road so very quiet. Seems like a brand new hotel -- very clean -- altho I didn't check actual age. Free parking. Lemon water and cookie tray in lobby. 3 stories with single elevator. Small fitness room -- didn't try it. Typically, under-used so far as I could tell. Business center with two computers -- never saw anybody using. Free Wi-Fi.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stopover en route from NYC to Toronto

Posted Sep 4, 2014
Clean, friendly and just what we needed during a long trip
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oakville ontario canada

Nice new hotel

Posted Sep 1, 2014
Cons: Needs some trees out front, maybe a gazebo
Great staff....a little expensive but over all good
3 out of 5
by A verified traveler

An Average Hotel

Posted Aug 26, 2014
This hotel is fairly newly built so the facility is up to date and modern. The location is great and quiet. The hotel had some cleanliness issues. The hallways looked as if they had not been vacuumed for a few days (we stayed for more than one night and in the three days we saw the hallway it was not vacuumed). The room had some minor cleanliness issues (bathroom floor) although it was spacious and accommodating. The bed was hard and not so comfortable. The main issue with this hotel though is that the doors are heavy and equipped with a heavy spring that causes them to slam shut if hotel patrons do not hold the door to slowly let it close. One wakes up (earlier than wished) to several doors slamming in the morning and a couple of times these doors slamming made things in the room rattle.
5 out of 5
Recommended
for Personal Event
by George Gfrom Chicago

Probably Nicest hotel in Canandaigua

Posted Aug 24, 2014 on Hotels.com
I've stayed everywhere in Canandaigua, very nice rooms, nice size, clean and comfortable. Free Parking.
5 out of 5
Recommended
by Suefrom Chicago, IL

Pleasant stay.

Posted Aug 21, 2014 on Hotels.com
The staff was very pleasant and dealt with any issues quickly and without resistance. The room offered good amount of room and comfortable beds. The room was also very clean and quiet. Others in our party used the pool and found it very relaxing. The breakfast was very good and the staff for the breakfast was very helpful and treated you with good service and assistance. I have not stayed in a hotel where the person responsible for the breakfast area ever served us coffee and then refilled our cups!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Excellent stay!

Posted Aug 19, 2014
Stayed for the first time in this area for a workshop I was attending. I was very pleased with the clean and comfortable accommodations. Friendly staff, nice pool,breakfast had nice choices. Rooms were a really nice good size and comfortable.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Rayfrom Stillwater, NJ

Brand new facility

Posted Aug 17, 2014 on Hotels.com
The hotel is brand new. Staff was friendly and helpful. The hotel is a little difficult to find. It is on a service that runs paralel to RT 20. Their sign is hidden by new trees that have been planted on Rt 20. When you get to the Shopping Malls in Canandaigua start looking on the right side of the westbound lanes.
5 out of 5
Recommended
for Personal Event
by Paul Braymanfrom Toronto

Good location for concerts

Posted Jul 22, 2014 on Hotels.com
Room was very clean and hotel is about 1 1/2 yrs old. Room was really decorated tastefully and really modern. Wife liked free make up remover stuff and nice fridge and microwave nicely hidden but worthwhile. Ordered a pizza and then a 3 minute drive to the concert..a great place to stay if going there..would return!! Need a BIGGER Holiday Inn sign as not easy to locate (it is beside and a bit behind the Super 8)
4 out of 5
Recommended
by JJfrom buffalo ny

close to CMAC

Posted Jul 22, 2014 on Hotels.com
nice new hotel, convenient to the CMAC venue. A little noisy on the first floor near front desk , ice machine and outdoor patio/side-back entrance door.