Outdoor pool

Reviews of Pacific Suites Canberra

4.5 out of 5
Pacific Suites Canberra
100 Northbourne Avenue, Canberra, ACT

Reviews

8.0

Very Good

Rating 10 - Excellent. 343 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When I first checked in, I felt like I was interrupting the staff. There was nothing welcoming about it. Also the bedding arraignment was not what I requested. The cups in the cupboard were chipped and one was dirty.
Stayed 1 night in Apr 2023

8/10 Good

Kate

Disliked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

Kai Yee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient for family with small baby.
Stayed 1 night in Apr 2023

10/10 Excellent

Barry

Liked: Property conditions & facilities
Property was within walking distance to main shops and lots of smaller ones - plenty of eateries nearby! Room was very spacious and clean!
Stayed 4 nights in Mar 2023

10/10 Excellent

Graham

Stayed 3 nights in Mar 2023

2/10 Terrible

Ameet

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t put yourself to the horror of staying here. Awful place. But you know, a lot could be forgiven of the staff had been polite and respectful. Nope! Believe the bad reviews of this place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2023

10/10 Excellent

Roger

Stayed 1 night in Mar 2023

10/10 Excellent

Nancy

Stayed 1 night in Mar 2023

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Dirty balcony- wrigglers in the toilet - bed very uncomfortable- washing machine didn’t work .
Stayed 2 nights in Mar 2023

6/10 Okay

Gavin

Stayed 1 night in Mar 2023

6/10 Okay

Chentelle

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was old and rusty
Stayed 2 nights in Mar 2023

8/10 Good

Yogie

Stayed 2 nights in Mar 2023

8/10 Good

charmaine

Stayed 2 nights in Feb 2023

4/10 Poor

Shalini

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room wasn’t cleaned properly, there were empty cans and milk container in the freeze from past guest.
Stayed 1 night in Feb 2023

10/10 Excellent

Deidre

Parking was annoying.
Stayed 1 night in Feb 2023

6/10 Okay

lisa

Business traveler
Liked: Cleanliness
Needs some maintenance..but its ok
Stayed 1 night in Feb 2023

8/10 Good

Nickolaos

Traveled with group
Liked: Cleanliness, amenities
No phone/land line.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was secure and close to all amenities within walking distance staff was friendly. The next stay would ask for a suit to the back of the building for noise reasons ie sleeping with the window open on both roads and pedestrian noise did not stop, Overall love the stay and we will be back,
Stayed 1 night in Feb 2023

6/10 Okay

Richard

Stayed 1 night in Feb 2023

8/10 Good

Rosemary

Stayed 2 nights in Feb 2023

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, room comfort
Close to everything
Great place to stay. Walking distance to everything. The property is a little dated, but clean and comfortable. Have stayed here several times and will stay again.
Stayed 1 night in Feb 2023

8/10 Good

Dee

Stayed 2 nights in Feb 2023

4/10 Poor

Zivojin

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This outdated hotel is in good location with easy access to transport and easy stroll to Canberra city and London Circuit. Regrettably, the very high price charged by the hotel does not match the rather average, if not below average room facilities that are outdated and not comfortable to use, including old and basic bathroom. In summary, good location, low value, high price accommodation including additional high charge for parking.
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Missing bootle of drink
All good but doesn’t received the drink I suppose the get for every stay.
Stayed 1 night in Feb 2023

8/10 Good

Toni

Traveled with family
Liked: Property conditions & facilities
The room was nicely set up and the staff were accommodating however there were marks on the walls in every room and the pool was not clean
Stayed 1 night in Feb 2023

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location, space in apartment and furnishings
Stayed 3 nights in Jan 2023

8/10 Good

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Kids loved the pool area, would’ve spent the whole time there if they could. We had an issue with our room with the air conditioning not working but was immediately upgraded for the inconvenience.
Stayed 3 nights in Jan 2023

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was easy, the apartment has loads of space and convenient to basic amenities, bars and restaurants.
Stayed 1 night in Jan 2023

8/10 Good

Man

Traveled with family
Liked: Amenities, property conditions & facilities
Great location Very clean
Stayed 2 nights in Jan 2023

4/10 Poor

Laura

Traveled with partner
Disliked: Property conditions & facilities
The location was excellent for restaurants and bars and a 10 minute walk to city centre but the room was in desperate need of an update. TV internet was terrible, there was no safe, the bathroom was very basic, the dishwasher didn’t work. The whole property needs a make over and I was told at reception that this was actually going to happen soon. About time!
Stayed 5 nights in Jan 2023

2/10 Terrible

Jeremy

Traveled with partner
Disliked: Amenities, property conditions & facilities
While reception was lovely the cleaning team took 2 days to fix something the should have been done prior to our arrival. Won’t be staying here again.
Stayed 4 nights in Jan 2023

10/10 Excellent

Jorge Luis

Stayed 1 night in Jan 2023

10/10 Excellent

Nicole, Tarrawanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Pacific Suites. Property was clean and well presented.
Stayed 2 nights in Jan 2023

6/10 Okay

Tina

Traveled with family
Location i great. however furniture and bathrooms a bit tired, hotels charging premium pries need to keep up to updating facilities. Was good for overnight stop, but needs some upgrading. the picture as always make things look outstanding, but not always the case when you actually see things in real life.
Stayed 1 night in Jan 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property. The size of the room was great. The bed was very comfortable, the air conditioner worked well and the hot water system in the shower was fantastic. The kitchen was equipped with everything we needed. We throughly enjoyed our stay. Thank you.
Stayed 1 night in Jan 2023

10/10 Excellent

Petrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here many times and it really works well. Special mention to the housekeeping team ... they really are AMAZING ... doing a great job.
Stayed 2 nights in Jan 2023

8/10 Good

Nick

Stayed 3 nights in Jan 2023

10/10 Excellent

Heather

Stayed 5 nights in Jan 2023

8/10 Good

Janice

Stayed 4 nights in Jan 2023

2/10 Terrible

Glen

Stayed 3 nights in Jan 2023

10/10 Excellent

Marianna

Stayed 3 nights in Jan 2023

6/10 Okay

Julie

Traveled with family
Disliked: Amenities, property conditions & facilities
Property convenient to Canberra CBD and attractions and was quiet. Property showed signs of it's age and needs a revamp. Kitchen dining and preparation of food equipment is very limited.

10/10 Excellent

Nadine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious. Kitchen and bathroom was very clean. Really enjoyed our stay well definitely be back.

10/10 Excellent

PAUL

Stayed 1 night in Jan 2023

8/10 Good

Matthew

Stayed 2 nights in Dec 2022

8/10 Good

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Hotel was ok. General areas are a little tired as is the apartment but overall, I would stay again. TV in main bedroom and living areas which I like. The apartment was a good size and linen and towels were changed daily. The location is handy and staff were good. Parking was easy and plentiful and it is walkable to coffee etc. Areas for improvement would only be: - Heat the pool - Freshen up the apartment and common areas - No VIP benefits which were promoted with the listing were given
Stayed 2 nights in Dec 2022

6/10 Okay

Tien-Li

Traveled with family
Liked: Amenities
Location is good but maintenance needs to improve eg toilets and air conditioning. Staying a room not facing the main road was still quite noisy.

6/10 Okay

Roslyn

Traveled with pets
Liked: Cleanliness

8/10 Good

Erin

Stayed 3 nights in Dec 2022