Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Apr 6, 2014
The staff were friendly and courteous but not over the top. The room was clean and comfortable. Overall a really pleasant experience.
3 out of 5
Recommended
for Everyone
by Dr Saeed from Dammam, Saudi Arabia

Good location

Posted Apr 1, 2014
Good place to stay except the net facilities is provided with extra charges
5 out of 5
Recommended
for Everyone
by Nic from sydney

Central location

Posted Mar 19, 2014
Pros: Central Location
Cons: Parking
Location: Shopping galleries, bike rides
Great, perfect choice. a central location, good facilities.
Comment from
Jan 25, 2014
Dear Nic, Thank you for your very kinds words, I am delighted to hear you enjoyed so many aspects of your stay. We look forward to welcoming you back again. I hope you are having a great week. General Manager, Crowne Plaza Canberra
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location

Posted Mar 17, 2014
Hotel is in a good central location, however the standard room I found was expensive for what it was. Bathroom could do with some updating. We were in the room beside the lift so it was a little noisy at night.
Comment from
Jan 25, 2014
Thank you for your review of our Hotel. I appreciate the comment in regard to the bathrooms and we are excited to have some upgrade works for the guest rooms planned. While the bathrooms will take longer to address, I feel sure the work to the wardrobes and the entertainment facilities will add a great deal of comfort and value to the in room experience. I look forward to welcoming you back to Crowne Plaza Canberra next time you are in the Nation’s Capital. Yours sincerely, General Manager Crowne Plaza Canberra
4 out of 5
Recommended
for Everyone
by A verified traveler

Right in the heart of Canberra

Posted Mar 17, 2014
The hotel is very well presented and rooms are spacious and comfortable. Close to civic restaurant/ cafe areas, glens park and civic shopping centre. Parking was full in the hotel but the staff found me a park for both nights. So this took the stress away! I would always stay here if I come to Canberra again.
Comment from
Jan 25, 2014
Thank you for your review! It is fantastic to read your comments and see that we were able to leave such a positive impression even with the parking being full. I am thrilled that the location and the room worked well for you and that the facilities and service added value to your experience in Canberra. We look forward to welcoming you back on your next visit to the Nation’s Capital. Yours Sincerely, General Manager Crowne Plaza Canberra
3 out of 5
by A verified traveler

Cold outdoor pool

Posted Mar 16, 2014
I rang hotel to see if pool was heated before I made booking, was told it was and its not . Our bathroom was very basic and dated, had shower curtain with shower over bath. Staff are very nice, otherwise hotel is ok I would score it a 6 out of 10.
5 out of 5
Recommended
for Business Travelers
by Andrew from Brisbane

Great Stay

Posted Mar 12, 2014
Pros: Everyone was very efficient, knew what they had to do and got it done without being noticed.
Location: Great central location with a short walk to everything including shopping mall, restaurants, bars, etc
Friendly, helpful and attentive staff in all cases. Service terrific overall.
Comment from
Jan 19, 2014
Dear Andrew, Thank you so much for your lovely review and positive words. It means a lot to the team to be recognised for providing excellent service. I am really thrilled you enjoyed your stay with us and we would be delighted to welcome you back again. Vikram Kulkarni Food and Beverage Manager
4 out of 5
Recommended
for Everyone
by Renate from Sydney

Overnight stay in Canberra

Posted Mar 11, 2014
Location: The hotel was close to a shopping centre which was very handy when we needed to buy umbrellas before the storm hit and close to Glebe Park.
Stayed one night - very comfortable beds however found a bottle lid on the floor when we walked in which made me question how thorough the previous clean had been. Our room did not have a great view as it looked onto the air conditioning units of another building and you could hear the noise of a band playing late at night. At check-in the girl was abrupt and unfriendly however all other staff were very pleasant and helpful.
4 out of 5
Recommended
for Everyone
by Graham from Brisbane, Qld.

The best location in Canberra

Posted Mar 4, 2014
Pros: Food selectionwas v. good A great place to rest up whether for business / pleasure
Cons: Yes - In house Parking is a lottery for Hotel Guests....Not enough spaces.
Location: Shopping and Restaurants veru close. An easy drive to most locations.
Always friendly staff - nothing is too much trouble. Very clean and well appointed rooms.
4 out of 5
Recommended
for Everyone
by Belinda from Australia

A consistently good experience

Posted Feb 18, 2014
Pros: Location, friendly staff, food and beverage quality
Location: Right in the middle of the city, easy to walk to shops and nightclubs, a short walk to Lake Burley Griffin
Visited on Valentines Day prior to an overseas trip. The hotel has been a favourite over the years, due in a large part to its excellent location and great staff. Selected for personality and trained for skills, as they should be. My husband and I enjoyed an excellent dinner, the rooms are extremely comfortable and it is extremely easy to get to the airport or walk to the city. All in all, an enjoyable experience.