Ratings based on 988 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Bargo NSW

Close to city

Posted May 6, 2015
Pros: Central to all suburbs in Canberra
Cons: Air Conditioning
Location: Attending a wedding so did not sight see
For Canberra is close to all suburbs which suited
5 out of 5
Recommended
for Everyone
by A verified travelerfrom snowy mts nsw

King spa suite

Posted Apr 26, 2015
Pros: The pillows king bed and quiet rooms
Cons: We stay at this hotel quiet a bit I would like to see rates for frequent stayers.
Location: Markets are close so is the railway and a short walk to the Kingston hotel for a meal a taxi ride is cheap to the Kingston and always prompt
This was our second weekend at the diplomat always a pleasure to stay there excellent beds and pillows are amazing and quiet room. On our first visit in the king spa suite there was 4 towels provided for my husband and I but on our second visit only two towels and one of the robes did not have a tie to wrap around you these things must not have been checked by housekeeping. Otherwise We will always stay at the Diplomat when visiting canberra.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice central hotel.

Posted Apr 22, 2015
We enjoyed our stay here in the week preceding Anzac Day when Canberra is buzzing. The hotel is quiet, the staff were very friendly and helpful with ideas and directions and having the restaurant was very convenient considering the cold and windy weather we experienced! Our room was clean and comfortable however we did find the lighting a but dim. Overall we liked it and will definitely return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Canberra Visit

Posted Apr 16, 2015
Pros: Central location
Location: It is close to Parliament House and only a short drive to the War memorial. The only downside to Canberra is the city centre which needs an uplift.
We visited Canberra for the Last Post Ceremony at the War Memorial as my great uncle was commemorated that night (April 7) and found the Diplomat to be a lovely hotel at a good price. The facilities were good and the staff helpful.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel -Terrible restaurant service

Posted Apr 16, 2015
Pros: Location
Cons: Dining service
Location: Close to excellent strip shopping centre and sports oval
Restaurant service very poor had to ask for breakfast bain- marees to be filled each morning of our stay,cutlery and plates were never available in any quantity. Service at dinner was slack,waited 3/4 hr for one serving of garlic bread and 90 mins for mains to be served on a very quiet night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Hotel was central to many site seeing stops.

Posted Apr 15, 2015
Pros: The hotel was clean and catering staff were able to meet our requests.
Cons: The size of the cups in the rooms.
Location: I was not familiar with Canberra and our stay was short but we managed a few well known sites.
We only stayed one night but overall experience was pleasant.
3 out of 5
by A verified traveler

Posted Apr 14, 2015
Chose the hotel to be near the airport, on the last night of an Easter break in Canberra and South Coast. It was OK, but the breakfast was not great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, NSW

The Diplomat was a good value for money hotel.

Posted Apr 8, 2015
Pros: The staff were very helpful
Cons: The breakfast buffet was pretty average and the coffee not so great, but there are many cafes locally.
Whilst the building, rooms and facilities may be a bit dated, the staff were very attentive and helpful. The location being close to Kingston and Manuka is good and there was ample parking onsite. Some road and train noise (steam train whistle) could be heard, but wasn't over the top.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mt martha, Victoria

Comfortable hotel,close to Parliamdnt Houae

Posted Mar 23, 2015
Pros: Location, comfortable, well equipped rooms and relaxed atmosphere.
Location: Near to train station, Parliament House , easy drive to galleries and museum.
Diplomat was comfortable, quiet and convenient. Breakfast was good value and evening meals well presented and of a good standard.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Clean, quiet and close to Parliament house.

Posted Mar 22, 2015
Pros: The book area was fabulous. I wish that was my loungeroom!
Location: Perfect access to parliament house and surrounds. Walked to Sunday Retro markets (1-2kms away). Lots of cafes etc along the waterfront there.
First impressions- quiet, clean, comfortable. Loved having a pillow choice.