Ratings based on 1,083 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great value

Posted Apr 28, 2015
Pros: Bed, Restaurant, Bar, Cafe, Pool, Gym, Spa
Cons: Cleaning services, atmosphere
Location: RELAX!
Room was large, the bed was really comfortable, the staff only made the bed and replaced towels each day though, they didn't clean up empty bottles etc. Restaurant, bar and cafe were all TOP NOTCH, the hotel facilities were great too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Our stay was pleasant & comfortable. When we were booking in the staff member was very helpful with finding a way of accommodating our large 4 w d car which was possibly too high for the main car park.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Fancy stay

Posted Apr 12, 2015
Luxury accommodation that you don't want to leave.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney

Beautiful Hotel in a great location

Posted Apr 12, 2015
Pros: The room was so comfortable.
Location: A walk to Manuka with some great eats for breakfast and dinner
What a great hotel with all the mod cons! Great room with all the essentials for a stay, wish we had stayed a little longer than one night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
We stayed in the executive suite and it was great. However every time we had a shower, the water would leak out onto the rest of the bathroom floor
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing

Posted Mar 30, 2015
Had a great time very relaxing shower in bathroom could be cleaned a bit more other than thst had a great stay
2 out of 5
by A verified travelerfrom canada

Sterile

Posted Mar 11, 2015
Probably overpriced, carpets stained, bulb broken, lighting overcomplicated, wi-fi marginal
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Port Stephens

All staff very helpful

Posted Feb 24, 2015
Pros: All staff extremely helpful
Cons: All good
Location: A short walk to my head quarters
Far above the standard I was expecting with staff & accommadition
3 out of 5
by A verified travelerfrom Melbourne

Disappointing expected more

Posted Feb 8, 2015
Pros: Location for start of marathon
Cons: Service
Location: Near parliament and art gallery
I expected a much better hotel for the price we paid. Location was good near parliament. Despite booking for a twin room when we turned up it was a double and so we were given another room. So after going up and down the extremely slow lift again we find the 2nd room we have been given was also a double! Although it was just a simple task of splitting the beds and making them up as a twin it took almost an hour before we could actually check in. We had a number of problems during our stay such as key cards constantly and having to wait long periods for the lifts, and I found the staff quite unhelpful. Although comfortable the rooms were small and nothing special.
4 out of 5
by Lesley Scottfrom Australia - NSW - Sydney

Posted Feb 3, 2015
Pros: Its so quiet.
Cons: There is a 1.5% surcharge on all credit card transactions - so take lots of 20c pieces folks!
Location: you'd need a car.
Malamay is an excellent asian fusion restaurant located close by.