Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Posted Jul 20, 2015
Pros: Clean, beautiful building, large outdoor pool, friendly and helpful staff, proximity to Downtown area.
Cons: Better wifi, more frequent shuttle service to the beach or a night shuttle.
Location: It seems like it's in the middle of no where but it's a few minutes' drive away from good restaurants.
The hotel is beautifully designed and excellent for the price. It's a bit far from the beach, but the hotel provides a shuttle to the beach. The bus system is also pretty simple. If you get that down, you could go anywhere. The wifi wasn't the greatest in our room, but it got the job done. If you really need it, the hotel has a conference room with computers for guests - the wifi works best here. The hotel is located near the Downtown area, so there are quite a few good restaurants just a few minutes by cab.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, CA, USA

Affordable hotel in downtown Cancun

Posted Jun 28, 2015
This hotel's strengths include: -affordable nightly rate -pool bar -air-conditioning in room -cable TV -excellent service staff -Wi-Fi in room I'd definitely recommend to friends and family
5 out of 5
Recommended
for Everyone
by A verified traveler from JALISCO

AGRADABLE ESTANCIA EN UN GRAN HOTEL

Posted Apr 8, 2015
Pros: LA ATENCION, SUS HABITACIONES, SU ORGANIZAION, SU LIMPIEZA
Cons: LOS HORARIOS DEL DESAYUNO QUE FUERAN UN POCO MAS TEMPRANO YA QUE CUANDO SE CONTRATA LAS ACTIVIDADES COMIENZAN MUY TEMPRANO Y NO ALCANZA A DESAYUNAR U
Location: CREO QUE TODOS LOS TURS SON UN GRAN ATRACTIVO XCARET, XELHA, CHICHENITZA, ISLA MUJERES, TULUM CENOTES ENTRE OTROS CREO QUE REUNEN LA MEJOR EXPERIENCIA
EXELENTE ATENCION DE TODO SU PERSONAL DESDE EL PERSONAL DE LA ENTRADA, DE LA ADMINISTRACION, RESTAURANTE MUY ATENTOS Y GENTILES
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel away from the busy hotel zone.

Posted Mar 30, 2015
Pros: The staff in restaurant and bar area the best
We have stayed in the Adhara at least 8 times and really enjoy it. The staff is very friendly and helpful. We really like the location as it is close to the ADO bus depot. Very nice pool and patio.
4 out of 5
Recommended
for Everyone
by A verified traveler from C. USA

Very nice hotel with excellent staff

Posted Mar 25, 2015
We really enjoyed staying at Adhara Hacienda Hotel. The hotel, food and staff were all great. The breakfast buffet was very nice and included eggs and omletes made to order, fresh juices and fruits and much more! Excellent for the price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Very comfortable rooms, though there was no fridge. Loved the pool area and its bar.
4 out of 5
Recommended
for Couples
by Peter

This traveler left a rating score only Posted Mar 16, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from toulouse

Hotel tout à fait correct

Posted Mar 4, 2015
Pros: Le style et la décoration du hall et des parties communes, le calme de la chambre.
Nous n’y avons passé qu’une nuit, arrivés tard le soir et partis assez tôt le matin donc difficile de noter les services et équipements.
2 out of 5
Recommended
for Couples
by ulrik

This traveler left a rating score only Posted Mar 4, 2015 on Hotels
2 out of 5
Recommended
for Personal Event
by A verified traveler

Permanentes Kommen und Gehen,

Posted Feb 4, 2015 on Hotels
Das Hotel soll ein ruhiges Hotel im Zentrum von Cancun sein, mit einem zuvorkommenden und hilfsbereiten Personal. Vorgefunden habe ich ein Hotel, das entweder von Reisegruppen für 1 ÜN bei einer Rundreise genutzt wird oder von Party-Freaks,die die teueren Absteigen in der Zona Hotelera meiden und sich lieber in dieser preisgünstigeren Hotelalternative einmieten. Die veranstalten allerdings bei der Rückkehr von ihrer nächtlichen Party einen Höllenlärm (laute Gespräche auf dem Flur, laute Musik, Tür-Zuschlagen, Klackern von High-Heels auf den Fließen etc.), so dass an nächtliche Ruhe nicht zu denken ist. Das Hotelpersonal legt ein völliges Desinteresse an den Tag (das fängt schon beim Einchecken an), was das Einschreiten bei der ständigen nächtlichen Ruhestörung anbetrifft. Also mit erholsamem Aufenthalt ist es bei dieser Absteige nicht weit her. Eigentlich schade, dann das Hotel an sich ist schön und bietet von den Annehmlichkeiten (Pool, Fitnesscenter, restaurant) eigentlich schöne Rahmenbedingungen für einen "ruhigen" Cancvun-Aufenthalt.