Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom JALISCO

AGRADABLE ESTANCIA EN UN GRAN HOTEL

Posted Apr 8, 2015
Pros: LA ATENCION, SUS HABITACIONES, SU ORGANIZAION, SU LIMPIEZA
Cons: LOS HORARIOS DEL DESAYUNO QUE FUERAN UN POCO MAS TEMPRANO YA QUE CUANDO SE CONTRATA LAS ACTIVIDADES COMIENZAN MUY TEMPRANO Y NO ALCANZA A DESAYUNAR U
Location: CREO QUE TODOS LOS TURS SON UN GRAN ATRACTIVO XCARET, XELHA, CHICHENITZA, ISLA MUJERES, TULUM CENOTES ENTRE OTROS CREO QUE REUNEN LA MEJOR EXPERIENCIA
EXELENTE ATENCION DE TODO SU PERSONAL DESDE EL PERSONAL DE LA ENTRADA, DE LA ADMINISTRACION, RESTAURANTE MUY ATENTOS Y GENTILES
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel away from the busy hotel zone.

Posted Mar 30, 2015
Pros: The staff in restaurant and bar area the best
We have stayed in the Adhara at least 8 times and really enjoy it. The staff is very friendly and helpful. We really like the location as it is close to the ADO bus depot. Very nice pool and patio.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C. USA

Very nice hotel with excellent staff

Posted Mar 25, 2015
We really enjoyed staying at Adhara Hacienda Hotel. The hotel, food and staff were all great. The breakfast buffet was very nice and included eggs and omletes made to order, fresh juices and fruits and much more! Excellent for the price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Very comfortable rooms, though there was no fridge. Loved the pool area and its bar.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom toulouse

Hotel tout à fait correct

Posted Mar 4, 2015
Pros: Le style et la décoration du hall et des parties communes, le calme de la chambre.
Nous n’y avons passé qu’une nuit, arrivés tard le soir et partis assez tôt le matin donc difficile de noter les services et équipements.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Permanentes Kommen und Gehen,

Posted Feb 4, 2015 on Hotels.com
Das Hotel soll ein ruhiges Hotel im Zentrum von Cancun sein, mit einem zuvorkommenden und hilfsbereiten Personal. Vorgefunden habe ich ein Hotel, das entweder von Reisegruppen für 1 ÜN bei einer Rundreise genutzt wird oder von Party-Freaks,die die teueren Absteigen in der Zona Hotelera meiden und sich lieber in dieser preisgünstigeren Hotelalternative einmieten. Die veranstalten allerdings bei der Rückkehr von ihrer nächtlichen Party einen Höllenlärm (laute Gespräche auf dem Flur, laute Musik, Tür-Zuschlagen, Klackern von High-Heels auf den Fließen etc.), so dass an nächtliche Ruhe nicht zu denken ist. Das Hotelpersonal legt ein völliges Desinteresse an den Tag (das fängt schon beim Einchecken an), was das Einschreiten bei der ständigen nächtlichen Ruhestörung anbetrifft. Also mit erholsamem Aufenthalt ist es bei dieser Absteige nicht weit her. Eigentlich schade, dann das Hotel an sich ist schön und bietet von den Annehmlichkeiten (Pool, Fitnesscenter, restaurant) eigentlich schöne Rahmenbedingungen für einen "ruhigen" Cancvun-Aufenthalt.
3 out of 5
by A verified travelerfrom Canada

A little Disappointed

Posted Jan 28, 2015
Pros: Location and interior design, pool was great for the kids
Cons: The bar service in pool ares
The hotel was very nice but the service in dining was poor as well as the bar service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Room

Posted Jan 25, 2015
Cons: two chairs in the room
good location clean and neat.good accommodations staff was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
Pros: The room was very nice.
Location: Difficult to find at first, but then easily accessible.
Adhara is a good value for the price and centrally located.
4 out of 5
Recommended
for Couples
by Martinfrom Sydney

Good hotel away from the busy strip

Posted Jan 21, 2015 on Hotels.com
We booked this hotel for a quick nights stay for transit It was very good value for money and the service was very good It was clean and has a lovely pool, its also a short walk away from some nice restaurants and away from the busy cancun strip