"Nice facility, would return again."
We were a family of 4, at Fiesta Americana Condesa Cancun from January 16, 2015, through January 22, 2015. The weather was good, a few clouds here and there, and 10 minutes of rain all week. Average temps were about 82, but felt like 90! Very warm. The beginning of this experience at Fiesta Americana was not at all pleasant. We booked in July of 2014, 2 rooms, one with a king bed, and one with 2 double beds. When we arrived, we learned that there was a HUGE convention there with the ABC Corporation, and they literally took up EVERY AVAILABLE ROOM. We didn't initially get what we booked, and it was very aggravating since we booked in the middle of last year. We had to spend the night in one room, and then switch to another the next day. Kind of a pain because we could not unpack. Also, we had asked for adjoining rooms, and didn't get that either. Our air conditioning also went out on the first night. NOT a good experience. This hotel needs to be UPDATED, and from what I hear, they are doing that. It seems many other people there didn't get what they asked for either. So if you are booking, make sure you are NOT booking when a huge convention is there. It was VERY disappointing. However, they did make it right the following night by putting us CLOSER together and giving us a room with air conditioning. Do NOT be fooled by the term OCEAN FRONT. Unless you are in a suite, ocean front means ocean view. That was disappointing also.
Lisa from Chicago, IL