Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Junior Suite, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite, 1 King Bed (Master)

Max Occupancy: 6 guests (up to 5 children, 2 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with free parking

Location

Located in the center of Cancun, this family-friendly hotel is within a 10-minute walk of Plaza de Toros, Malecon Americas, and Ceviche Square Cancun. Casa de la Cultura and Royal Yak Casino and Sports Book are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.

Room Amenities

All 48 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include iPod docks, sofa beds, and DVD players.

Hotel Amenities

Hotel Amenities

Ambiance Suites Cancun features an outdoor pool and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary high-speed wireless Internet access. This family-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

  • Free self parking
  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Fitness facilities
  • Parking (limited spaces)
  • Business center
  • One meeting room
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Garden
  • Television in lobby
  • Safe-deposit box at front desk
  • Elevator/lift
  • Designated smoking areas
  • Number of buildings/towers - 2
  • Number of floors - 5
  • Total number of rooms - 48
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • Sofa bed
  • DVD player
  • Rollaway/extra beds available
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Pillowtop mattress
  • Sofa bed
  • Minibar
  • iPod docking station
  • Room service (limited hours)
  • LCD TV
  • Cable TV service
  • DVD player
  • Premium bedding
  • Hypo-allergenic bedding available
  • Shower only
  • Pillow menu
  • Down comforter
  • Rollaway/extra beds available
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

DAmbiance - This bistro serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 100 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No cribs (infant beds) available

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakage deposit: MXN 500.00 per stay
  • Rollaway bed fee: MXN 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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