“This is a great hotel.”

The management and staff were very helpful and did their best to speak English to us when we had questions about tours. We were surprised that the hotel hasn't got a cafeteria of their own but you can order room service from the restaurant across the street. It was extremely windy at the outdoor pool and we wondered if this was always the case - we only went there twice. The location was good for taking the bus to the hotel strip for shopping and eating. I would stay here again!!

“Perfect for business travelers”

THe hotel is new, and the businesses immediately around it are either just opened or in the final stages of construction and I was very pleased during my stay. The one demerit I did note was for the ice machines not yet being installed on all the floors, but this was a very minor inconvenience. This hotel is not on the beach or particularly close to it, you'll have to take a cab or walk to a bus stop to get to the tourist areas. But for a business traveler this hotel is on par with Hilton's Garden Inn or Hampton Inn and Marriott's Courtyard brands. The area within quick walking distance 5 -10 minutes has some good street side cafe's, bars, convenience stores, Starbucks, and nice restaurants.

“I didnt like”

The location is not the best eventhought you have Plaza Americas and the beach not so far, also the water had a bad taste.

“Not So Soundproofed Rooms!”

The hotel states in its description that the rooms are soundprooofed. What I think they mean is that there is proof that you can hear every sound!!! Room to room sounds are loud as well as in the hallways. The staff seemed to meet in the neighboring room to mine... laughing, talking, etc. Was very annoying!! If you plan on sleeping in... don't! You're sure to be woken with slamming doors cleaning in the neighboring rooms, people in the hallways. Also, the hotel is not yet completed. So you can hear drills and hammers all day.

“Not a four stars hotel, decent but overpriced”

I made the mistake of booking this trip in a hurry and without looking at the reviews. Let me say the room was alright (though the TV was not large flat screen as advertised but old) as far as size, bed comfort, cleanliness. List of problems: 1. Asked for a king bed got a double room 2. Got it changed but had to call reception multiple times (reception unresponsiveness is a theme throughout) 3. Elevators stopped working 4. Swipe card stopped working 5. Gave me wrong internet code, had to call again 6. Restaurant is overpriced (but not unexpectedly so) 7. Hotel administration seems ill prepared as I would often call about something, be told I would be called back, and was not called back. 8. Poor sound insulation. 9. Though the hotel is relatively close to the water, it is almost impossible to get to the beach, and the nearby beaches are pretty unimpressive. 10. This is not a 4 star hotel, I don't know where that rating came from, feeling generous I would give it a 3 star rating. I have considered asking for a partial refund given all the problems with my stay.