Ratings based on 919 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom seattle

Great hotel on the beach

Posted Apr 15, 2015
Pros: Everything
Cons: More to do for children
Nice place with friendly staff. My only complaint is that there wasn't a lot for kids to do, but other than that it's a great place!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Veracruz

Hotel excelente

Posted Apr 12, 2015
Un hotel excelente a un precio accesible. Instalaciones inmejorables y la ubicación en una para privilegiada.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Veracruz

Todo excelente

Posted Apr 12, 2015
Un hotel excelente a un precio accesible. Instalaciones inmejorables y la ubicación en una para privilegiada.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Asuncion

lo disfrutamos mucho

Posted Apr 6, 2015
Pros: Instala iones, vista, amabilidad del personal
Cons: Servicio/acceso de internet (muy oneroso).
Muy buena ubicacion, instalaciones comodas, bien mantenidas y limpias, personal bien entrenado y muy amable. La variedad y seleccion de platos y bebidas buenas. En genera fue una buena experiencia. Disfrutamo de la estadia.
2 out of 5
by A verified travelerfrom mn

The most boring resort I was ever at

Posted Apr 4, 2015
Pros: Nothing won't tell my worst friend to go here
Cons: Get food that has some taste. Get better booze. Have some American cash on hand at front desk. Every single thing about the place could be improved.
Location: Location was alright.
First off the food was the worst food, same boring food day after day. Nothing but stairs every where you go. Same boring pool side stuff everyday. I never wanted a vacation to end early like I did this one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Great hotel. Staff was outstanding and our room was perfect. Would highly recommend!
Comment from Hotel Management
Apr 2, 2015 by Ricardo, Hotel Management
Dear Guest: Thank you for your visit at Barcelo tucancun beach, and for send us your comments feedback customers are very important, make us give better service and quality. Cordially, Ricardo Reyna Robles General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oswego, NY

Great hotel! Plenty of activities!

Posted Mar 21, 2015
Gustavo, Angel, and Elena did a great job my the main pool. They kept he day fun and entertaining. They remembered your face from the day before and were very personable. They made our vacation great!
Comment from Hotel Management
Apr 2, 2015 by Ricardo, Hotel Management
Dear Kaitlyn: Thank you for your visit at Barcelo tucancun beach, and for send us your comments feedback customers are very important, make us give better service and quality. Cordially, Ricardo Reyna Robles General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Great Stay, the food was good and never got bored because there's so much, the wifi was annoying but not too difficult to connect to. The pools and beach were really nice. Very friendly staff, especially the pancake woman! Worth every penny
Comment from Hotel Management
Apr 2, 2015 by Ricardo, Hotel Management
Dear Guest: Thank you for your visit at Barcelo tucancun beach, and for send us your comments feedback customers are very important, make us give better service and quality. C ordially, Ricardo Reyna Robles General Manager
5 out of 5
Recommended
for Students
by A verified travelerfrom Penn State University

Perfect in between hotel for spring breakers

Posted Mar 17, 2015
Pros: The staff was incredibly hardworking and friendly. The bartender, Alberto Martinez, was very personable and could get along with anyone. He was more t
Cons: Nothing, everything was beyond what I expected.
Location: Very close to two bus stops that take yippy right into downtown for $1 US dollar or $10 pesos
I am a senior in college and traveled with three other friends for our final spring break. Great hotel if you don't want to be surrounded entirely by drunk 19 year old, loud, and ride college kids 24/7. All the students at the hotel could still party but knew how to handle themselves. Plenty of families and non-university students too.
Comment from Hotel Management
Apr 2, 2015 by Ricardo, Hotel Management
Dear Guest: Thank you for your visit at Barcelo tucancun beach, and for send us your comments feedback customers are very important, make us give better service and quality. Cordially, Ricardo Reyna Robles General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mz

Excellent for spring break

Posted Mar 17, 2015
My friends and I stayed here for the whole spring break. This please is excelent and has very good staff abd facilities. There are activities during the day; however it's quiet during the night.
Comment from Hotel Management
Apr 2, 2015 by Ricardo, Hotel Management
Dear Guest: We want to thank you for your visit, and for send us your comments are vey important to us, it´s good to hear that you enjoy your vacation that´s our goal. Cordially Ricardo Reyna Robles General Manager