Ratings based on 913 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Great hotel. Staff was outstanding and our room was perfect. Would highly recommend!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oswego, NY

Great hotel! Plenty of activities!

Posted Mar 21, 2015
Gustavo, Angel, and Elena did a great job my the main pool. They kept he day fun and entertaining. They remembered your face from the day before and were very personable. They made our vacation great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Great Stay, the food was good and never got bored because there's so much, the wifi was annoying but not too difficult to connect to. The pools and beach were really nice. Very friendly staff, especially the pancake woman! Worth every penny
5 out of 5
Recommended
for Students
by A verified travelerfrom Penn State University

Perfect in between hotel for spring breakers

Posted Mar 17, 2015
Pros: The staff was incredibly hardworking and friendly. The bartender, Alberto Martinez, was very personable and could get along with anyone. He was more t
Cons: Nothing, everything was beyond what I expected.
Location: Very close to two bus stops that take yippy right into downtown for $1 US dollar or $10 pesos
I am a senior in college and traveled with three other friends for our final spring break. Great hotel if you don't want to be surrounded entirely by drunk 19 year old, loud, and ride college kids 24/7. All the students at the hotel could still party but knew how to handle themselves. Plenty of families and non-university students too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mz

Excellent for spring break

Posted Mar 17, 2015
My friends and I stayed here for the whole spring break. This please is excelent and has very good staff abd facilities. There are activities during the day; however it's quiet during the night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois,USA

Nice hotel close to the beach

Posted Mar 14, 2015
Travelers there were very friendly met a lot of nice people only downfall was the food needed more variation for those that don't like what was served
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Nice hotel. Close to mall and bus stop.

Posted Mar 14, 2015
Had a great time. Need more bartenders. Beach could have been cleaner. Overall, we enjoyed our stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

super buena la posicion del hotel

Posted Mar 11, 2015
Muy buena fue de mi agrado todo,la estancia los servicios gastronomicos,las opciones recreativas muy bien
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Nice resort, plan on going back next year.

Posted Mar 5, 2015
Pros: Staff was courteous, friendly, always pleasant.
Cons: Selection of food and some resturants required shirts and slacks for men but the women could go to them with their bathing suits on.Fonz
No complaints, everything was terrific. One problem was with resturants, men had to wear a shirt with sleeves, some resturants wanted men to wear slacks when women could go in to them with bathing suit tops & shorts.
Comment from Hotel Management
Mar 12, 2015 by Ricardo Reyna Robles, Hotel Management
Dear Fonz: Thank you for your visit to Barcelo Tucancun Beach and for send us your comments are very important to us, we are sending your comment to the department envolve to verify the situation Cordially, Ricardo Reyna Robles General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Califorina

Very great hotel and next to the beach

Posted Feb 26, 2015
Pros: Staff,food,everything could not complain excellent service
Cons: Nothing should improve everything was excellent
Me and my wife had a great time and it was our first time in cancun and on our honeymoon, the staff and overall the hotel was great i couldnt ask for a better place to stay the food the service and even the events they had by the pool and at the theater was awesome. I recommend this hotel to eveybody i got back home and told all my family and friends about it i give this hotel 5 stars everything was awesome thanks for everything Barcelo Tucancun
Comment from Hotel Management
Mar 12, 2015 by Ricardo Reyna Robles, Hotel Management
Dear Daniel: Thank your for your visit and for send us your comments it is good that you had a great time with us, feed back customers help us to make your dreams come true with a better service and quality. Cordially, Ricardo Reyna Robles General Manager