Ratings based on 670 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Grace from San Jose, California
Total RelaxationPosted Dec 3, 2013
Pros: Great Location. Beach front property. Ocean view beautiful.
Cons: Extra help at front desk for simply answering questions not related to checking in. Colder refrigerator. Allowing food to go to room.
Location: The hotel is located behind the Kukuclan Mall. A 5 minute bus ride to the clubs/ bars and the flea market for souvenirs.
Great Location beach front property. Check in fast and simple. Great costumer service by receptionist. TV wasn't functioning but was taken care of immediately after reporting the problem. The entire staff was wonderful. We enjoyed the food selections and tried different restaurants each day. The nightly shows were incredible. We especially enjoyed the Michael Jackson Show.
for Everyoneby Nick from Chicago IL
Nice hotel, but poor service.Posted Nov 30, 2013
Pros: . Beautiful beach,nice pools
Cons: The staff should be more friendly to English speaking people,
Location: Nice location-close to shopping malls and entertainments.
This is our fifth time in Cancun,but for first time we were disappointed from the service.The food was good,but the same every day .Most of the staff did not speak English and definitely took their time to provide the service.
for Everyoneby Chris from Vancouver, Canada
Thank you Tucancun! GREAT EXPERIENCEPosted Nov 19, 2013
Pros: Entertainment staff(Ulises and Angel), beach, adult pool, location
Cons: Shower drains in only one of the towers. No big deal though.
Location: GREAT! Right beside the Liverpool mall which is so convenient! So much cheaper to go to the mall if you forget something (like sunscreen or Advil)
I have now been to Barcelo Tucancun a few times and thought it was time that I write them a well deserved review. This is a solid 4 star hotel that is INCREDIBLE for its price. I did a lot of research before going to Cancun for the first time and based on price and reviews, this hotel seemed to stick out the most. Well I was right and I have gone back 3 times since because of it. First off, the pool and beach are as good you are going to find. The entertainment staff around the pool are extremely helpful and always keeping people enjoying their day. Daily volleyball, water aerobics, bingo, zumba are the regular activities. Then they throw in drink mixing classes on other days and ever karaoke on rainy days. Angel and Ulises are the ones to ask for as they will take care of you for your entire trip! The rooms are your typical 4 star Mexico rooms. Clean & good beds. I've had both lagoon and ocean view and of course their is a big difference, but the amount of time you spend in your room is minimal, so both work. Housekeeping staff is great! Buffets/food were solid throughout the whole trip. In general I get tired of buffet food no matter what hotel I stay at but overall food was good. I enjoy a good night out with friends. My goodness Ulises and the rest of the entertainment team were awesome! Really do take care of you for nights out. Overall, couldn't have been happier with my choice to come to Barcelo Tucancun!
for Couplesby cata from Miami , Fl
Great price amazing placePosted Nov 5, 2013
In this hotel everyone is one of the nicest hotel that I have been the staff was really nice the food was amazing
for Everyoneby Janie from Indiana
Posted Oct 22, 2013
Cons: Gift shop would not accept US dollars, only pesos. Front desk would not break large US bills.
Found the facility to be quite nice. Hotel and restaurant staff very pleasant. Best pool is the infinity pool on upper level. Loved it. View of beach awesome watching the sunrise and enjoying the breeze. Room was adequate and enjoyed the first floor with table and chairs outside the sliding doors to relax, talk and watch activities. Weather was great during our stay. Shopping center within easy walking distance. As an all inclusive it filled the bill.
for Everyoneby A verified traveler
very nice place for this pricePosted Oct 16, 2013
beautiful beach, excellent restaurant, friendly staff. etc
for Everyoneby Allison from Belize City
Nice hotel, very close to the beachPosted Oct 16, 2013
Cons: The food offered for all inclusive rates could be better.
Location: Very near to shopping malls, walking distance . Near to all the water activities. Near to lots of good restaurants.
We had a wonderful time staying at Barceló Tucancun. The on site entertainment is an added attraction. The beach was beautiful and we had fun jumping the waves. The good could have been better but all in all we enjoyed ourselves.
for Everyoneby A verified traveler
Don't like the hotelPosted Oct 12, 2013
Cons: Room amenities, food and drinks.
Location: Location is good.
The hotel is antique, has limited variety of food and drinks are low quality.
for Everyoneby Maggie from Chicago, IL
Nice, beautifully located hotelPosted Oct 1, 2013
Pros: Location, beach, pool area.
Cons: Room cleanness.
I had a great time. I enjoyed pool area, beach, food, shows, etc.
for Everyoneby adrika from GB
PerfectoPosted Sep 25, 2013
Everything perfecto.Everything perfecto.Everything perfecto.Everything perfecto.Everything perfecto.