Ratings based on 711 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from Indianapolis/Panama PA
This was Not what we ExpectedPosted Sep 8, 2014
Pros: Beautiful Sand and Beach. Oh? the hotel? Nothing!
Cons: Replace the Entire Management Staff, train the staff in customer service, hire a real chef than can cook better that me, hire a bartender...
Location: Well located to everything
for Everyoneby A verified traveler from Ft.Worth, Tx
Most Beautiful Hotel Grounds, Pool and BeachPosted Sep 5, 2014
Pros: The grounds, the pool area and of course the beach. Best Beach in Cancun by far........
Cons: Rooms could stand some upgrading and the beds were very hard.
Location: Great location - can walk to the shopping and other restaurants within 10 minutes.
We were upgraded to all inclusive when we arrived. Very nice surprise. Hotel grounds are the most beautiful and extremely taken care of. Pool area very nice and best beach.... Can't wait to book another trip and stay at this hotel again. Very peaceful and relaxing vacation. Food was good. Good selection for breakfast and lunch.
for Everyoneby A verified traveler from Aurora, Illinois
Great location, peaseful and relaxing beach side.Posted Aug 29, 2014
Great time, best beach side of the ocean, recomended for family with kids..
by A verified traveler from dallas, tx
ShowerPosted Aug 20, 2014
Staff was great except for the front desk clerks. I had to take a shower with cold water since the know was broken. Always had to call front desk for towels and toilet paper (they never restock when room is cleaned). Called maintenance for the shower but all he did was twist it back and fourth (which I had already done) for 15 minutes and said it is what it is and they never offered to switch rooms for us.
for Familiesby A verified traveler
Perfect hotel for kids at the beachPosted Aug 18, 2014
Pros: The pool is warm, various activities for kids such playground. The room have good space with a balcony, clean
Good location in cancun, 15 minutes driving to downtown and principal mall, the is located in one of the most beatiful beaches in cancun
for Everyoneby A verified traveler
Good hotel in CancunPosted Jul 30, 2014
Pros: Quiet, with access to very nice beach.
Cons: Rooms are somewhat dated, but you should be spending your time on the beach anyways.
Location: Not much to do within walking distance.
We spent the first two nights of a two-week vacation in the Yucatan peninsula in Kin-ha. It was a nice place to acclimate and spend some time on the beach. The rooms are somewhat dated, but very clean and comfortable. There is a very nice beach right in front of the property -- only issue (or non-issue) is that it is very shallow. We had a couple of meals at the hotel restaurant, which were nice, and reasonably priced.
for Everyoneby A verified traveler from vancouver
So awesomePosted Jul 28, 2014
Been there 5 days. Awesome view. Nice beach with few people. Service were good. Air conditioner was strong. Drinks were the best over all the hotel I visited in the hotel zone. I will for sure recommended this place for my family and friends; and for sure I'm gonna to come back next year! Too awesome to say!
for Everyoneby A verified traveler from DC
Nice locationPosted Jul 22, 2014
Pros: Location and price.
Location: You can walk to the flea market and night clubs and bar for less than 30 mins.
Kinha is nicely located along the Cancun hotel strip, there are mini grocery stores that you can walk nearby. Bus stop in front of the hotel, nicely priced restaurants outside and and foreign currency exchange less than a mile. I think every people expects a tip if you are a foreigner which is exasperating!
for Everyoneby A verified traveler from Canadian now residing in U.S.
We went there to be married.Posted Jul 9, 2014
Pros: The staff and our room was very good.
Cons: The food menú and the fact that when you say "all inclusive" you really mean it - not just a couple of things!
Location: Many tours available at reasonable prices. Downtown Cancun not far away and accesible by bus.
I had been there before 2 years ago, and stayed all inclusive, as I did this time. All inclusive had changed. Not all the food was included, which was disappointing. The variety of food left a lot to be desired, a lot of the time, it was the same thing meal after meal. The staff was very nice and accommodating. Pool was clean and beach sand was kept clean. Only the food was a bit of a problem. Need more variety and menú changed for lunch and dinner. Had a wonderful wedding, though.
for Everyoneby A verified traveler from Las Vegas
Nice hotel good locationPosted Jul 8, 2014
Pros: The beach and location were very well accepted.
Cons: Offer extra bed that would be acceptable to the guest.
Location: The location is good,close to bus station ,supermarket ,shopping center and the enbarcadero.
The staff especially Oscar was nice and very friendly and helpful ,the hotel was very comfortable and clean .we requested an extra bed and they brought a ridiculous replacement.