Ratings based on 716 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Relaxing and quiet getaway

Posted Oct 23, 2014
This open air boutique resort and it's staff was warm and inviting from the moment we a arrived until the time we left. It was located on hotel row close to the center of Cancun with easy access to shopping, transportation and other conveniences. The beach was gorgeous - it was like a clear pool of light green ocean water and warm with white powdery sand. Hotel was immaculate and staff very helpful too. Only warning is very limited food options so don't recommend paying for all-inclusive if you do not drink a lot. We had a suite with full kitchen and ocean view and grocery store was 2 blocks away so we ate well. Overall, we loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston texas

Nice beach

Posted Oct 16, 2014
Everything cool I love it the view of the beach next year I will be there with my kids and the staff are friendly the room was cleaning every morning , bar was awesome the price cheap for the room clubs ,bars , restaurants , mercadito , malls are near cxxxxxxxxxccccccccccccccccccc
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh PA

Great Hotel

Posted Oct 2, 2014
Pros: Right on the beach.
Cons: Maybe a better menu for evening dining.
Location: Lots of activities and shopping near by.
Fantastic beach. Great hotel and will stay again. I have already recommend this hotel to my friends.
1 out of 5
by A verified traveler from Greensboro, NC

Posted Sep 20, 2014
Pros: The ocean
Cons: Too much to say
Food sucked, service sucked, access to clubs sucked, no entertainment at hotel. Never go back!!!!!!!!!!!!!!
1 out of 5
by A verified traveler from Indianapolis/Panama PA

This was Not what we Expected

Posted Sep 8, 2014
Pros: Beautiful Sand and Beach. Oh? the hotel? Nothing!
Cons: Replace the Entire Management Staff, train the staff in customer service, hire a real chef than can cook better that me, hire a bartender...
Location: Well located to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft.Worth, Tx

Most Beautiful Hotel Grounds, Pool and Beach

Posted Sep 5, 2014
Pros: The grounds, the pool area and of course the beach. Best Beach in Cancun by far........
Cons: Rooms could stand some upgrading and the beds were very hard.
Location: Great location - can walk to the shopping and other restaurants within 10 minutes.
We were upgraded to all inclusive when we arrived. Very nice surprise. Hotel grounds are the most beautiful and extremely taken care of. Pool area very nice and best beach.... Can't wait to book another trip and stay at this hotel again. Very peaceful and relaxing vacation. Food was good. Good selection for breakfast and lunch.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aurora, Illinois

Great location, peaseful and relaxing beach side.

Posted Aug 29, 2014
Great time, best beach side of the ocean, recomended for family with kids..
1 out of 5
by A verified traveler from dallas, tx

Shower

Posted Aug 20, 2014
Staff was great except for the front desk clerks. I had to take a shower with cold water since the know was broken. Always had to call front desk for towels and toilet paper (they never restock when room is cleaned). Called maintenance for the shower but all he did was twist it back and fourth (which I had already done) for 15 minutes and said it is what it is and they never offered to switch rooms for us.
5 out of 5
Recommended
for Families
by A verified traveler

Perfect hotel for kids at the beach

Posted Aug 18, 2014
Pros: The pool is warm, various activities for kids such playground. The room have good space with a balcony, clean
Good location in cancun, 15 minutes driving to downtown and principal mall, the is located in one of the most beatiful beaches in cancun
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in Cancun

Posted Jul 30, 2014
Pros: Quiet, with access to very nice beach.
Cons: Rooms are somewhat dated, but you should be spending your time on the beach anyways.
Location: Not much to do within walking distance.
We spent the first two nights of a two-week vacation in the Yucatan peninsula in Kin-ha. It was a nice place to acclimate and spend some time on the beach. The rooms are somewhat dated, but very clean and comfortable. There is a very nice beach right in front of the property -- only issue (or non-issue) is that it is very shallow. We had a couple of meals at the hotel restaurant, which were nice, and reasonably priced.