Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
73% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Los Angeles, CA

not close to the beach

Posted Aug 1, 2015
Pros: staff were friendly, free continental breakfast
Cons: the room itself, needs a lot of upgrades, plus there was no balcony
neighbors were really noisy, bed was very uncomfortable, the shower door was broken, this has been the worst hotel ever :-( but the staff was really great :-)
4 out of 5
Recommended
for Everyone
by A verified traveler from Comalcalco, tabasco

Excelente ubicación y vista a la laguna

Posted Jul 28, 2015
Muy agusto todo bien, ka ubicación esta excelente cerca de los principales lugares de diversión, el centro de la ciudad cerca y la playa esta padrisima.
5 out of 5
Recommended
for Getaway With Friends
by Mariela from caracas

excelente

Posted May 2, 2015 on Hotels
Por parte de hoteles. Com tienen un excelente servicio el personal muy amable
3 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma W.A.

Affordable hotel for two days.

Posted Apr 23, 2015
Pros: It was ok, staff were nice enough, location is close to all the action.
Cons: The continental breakfast was pitiful. No fruit, nothing other than fruitloops, coco crispies, frosted flakes, white toast, cheapo pastries etc.
Location: Very close to the main strip, just a few blocks away.
Just needed a cheap place for a couple days before checking into an all inclusive just down the street.
2 out of 5
Recommended
for Families
by Jose Luis from Monterrey

Hartos de que ofrezcan tiempos compartidos

Posted Apr 17, 2015 on Hotels
Fatal, me ofrecieron lo de una comida para lo de los famosos tiempos compartidos y ni comida nos dieron, después de que nos chutamos toda la platica y el recorrido. Nada mas nos hicieron perder todo un día
1 out of 5
Recommended
for Families
by A verified traveler

Stay away from this hotel!!!!

Posted Apr 10, 2015 on Hotels
This was the worst hotel I have ever stayed at!!!! We got a room for four people and for three days we had only two towels so i went amd asked the front desk. That man was rude and gave me some beach towels to use! Later tha same day my husband asked for toilet paper because the house keeper NEVER put any refills! Again the front desk employee was very rude amd irritated that we asked for things! In the eight days that we stayed at the hotel not once did the house keeper change the sheets! Every day she expected a tip so my mom would leave her a couple of dallars when my mom left on the fourth day we left her pesos which she seemed to not like because she did the worst job in making the beds because thats ALL she ever did and taking out the trash! The room itself was horrible one of the beds was broken they were both hard as a rock, the sink would leak, the bathroom shower was also broken so when we showered the water got out! The room was not what they showed online! To top it all off every single day and night there was a lot of mosquitos even if we didnt open the window in the room! NEVER EVER will i stay here again! If you can avoid this hotel at all cost.
1 out of 5
by A verified traveler from huoston tx

The terrible night

Posted Mar 11, 2015
It was a nightmare I would never stay in this hotel the staff have an altitudes no nice people I booked for a room with a king bed they gave me the only room they have available it was a bad experience and I still wating for my deposit refund
3 out of 5
Recommended
for Couples
by Michael from Canada

One night visit

Posted Feb 13, 2015 on Hotels
Very short one night stay not much to do in immediate area a very outdated hotel
3 out of 5
Recommended
for Families
by A verified traveler

se não quer gastar muito, vale a pena.

Posted Feb 9, 2015 on Hotels
O hotel está muito bem localizado a pouco metros da Boulevard, uma vantagem enorme, o café da manha é fraco,o preço é bom, vc terá o que pagou mesmo, wifi não funciona no quarto só na recepção, o quarto é limpo, porém tem um cheiro de mofo grande, mas voltaria a me hospedar lá tranquilamente.O restaurante do hotel é bom com um ótimo preço.Vc em Cancun não fica quase no hotel, só p durmir mesmo.
5 out of 5
Recommended
for Couples
by Jessica from Arizona

Great!!!

Posted Feb 4, 2015 on Hotels
I got this hotel for a very low price on hotels.com and I loved it. It was a great location the staff was very friendly and helpful. No it's no in the best condition but because of how helpful the staff was and since it was in a great location I would stay here again and highly recomed to to my friends and family!