Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Terrible

Posted Jul 29, 2015
My experience so bad because terrible customer services and
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Really nice..

Posted Jul 21, 2015
All nice , everything it's clean... Perfect pool Nice market
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel and suites, just steps from the beach.

Posted Jul 17, 2015
Pros: The cleanliness, the swimming pool, the full kitchen, and the friendly staff.
Cons: Please, fix the elevator, it is the only one to get to the first floor!
We spent 10 nights at this hotel, very nice location, very quiet, it's far away from the downtown hotel zone. We stayed in a one-bedroom suite with a full kitchen and ocean view. The food at the restaurants is very expensive. The hotel is very clean, the staff very friendly. Our biggest disappointment was the beach, we weren't able to swim in the sea at all, red flags every single day :( we wish we knew this before we book the room. If you are looking for a place where you can swim in the sea, look elsewhere. The swimming pool is very nice, though. Another issue was the only elevator to the first floor was out of service for several days, had to carry our luggage four story, so inconvenient. Because we have small children that love to play sand at the beach and swim in the sea we wouldn't stay here again. Otherwise it is a good place to relax.
2 out of 5
by A verified traveler from ca

Poor service

Posted Jul 15, 2015
Not good experience for the poor service and dealing with the mosquito Poor service in cleaning our room
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel, great for a family

Posted Jul 14, 2015
Pros: Room, location, hotel stuff, kids' pool.
My kids enjoyed their kids swimming pool a lot (small, but more than enough for small kids). Staff were friendly, and room was really comfortable. We will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Beautiful place to stay

Posted Jul 13, 2015
The pool size is amazing,staff really friendly,the buffet for breakfast is super good and have so many choices.Its just the bar close at 11 pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Jul 13, 2015
Estubo muy bien, me gusto mucho la playa y la alberca.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect for the price!

Posted Jul 10, 2015
Pros: You cannot check in until 3:00.
Cons: The rooms need fans because the a/c is not the best.
Location: Go to the Blue Gecko for sure!!!!
We booked this hotel because it was reasonably priced. It really surprised us! We paid for the cheapest room but got a nice ocean view. Nice rooms, good staff. The food at the hotel is not that good. We ate at the restaurant down the street 3 times. The Blue Gecko is a must stop. We would come back here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, ID

Very nice hotel right next to the beach!

Posted Jul 7, 2015
Pros: Our room was right on the beach and the pool and restaurant area were very nice as well.
Cons: All was well
Location: The beach is right outside the hotel and it is in the hotel zone which is pretty close to everything.
We arrived and we were greeted by a staff member who wasn't very helpful and I quickly asked for another associate to come and check on the situation. Her name was Cessna and she did an incredible job of fixing it all up and making us feel like a valued customer. She even got us a room upgrade right next to the beach. Overall very pleased with the resort and the beaches there!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
El hotel es muy bueno, esta bien ubicado, el personal es amable. La zona de playa y albercas son muy buenas. Quizá mi única critica es que algunas instalaciones son un poco antiguas y las distancias son largas.