Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guangzhou, China

Nice hotel great view

Posted Nov 8, 2014
Pros: the view, the pools, and the sound system in the suite
Cons: It would be the best if cooking oil and salt can be provided or purchased in a small volume package.
We were upgraded to ocean view suites with a spectacular view and a small but nice kitchen. The private beach is small but not crowded. The pools are bigger than that of the other 4-star hotel we spent the first two nights. It's great for family. The kids are more engaged here, both in the pools and in the children's playroom. The kitchen is very handy - we cooked our own meals. Don't shop in the attached supermarket though -- it's far more expensive than the shops across the street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Posted Nov 4, 2014
Everything was great- The only bad negative thing was not having The internet in your room- had to go to The lobby to be connected
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lagrange, Ga, USA

wonderful time

Posted Nov 3, 2014
Pros: hotel staff was very professional and friendly
Cons: bigger room which they had , and I didn't know , but this was my first time so made note of it
Location: so much , for any age
All was good , time of year weather was a little rough , but was good anyway
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Posted Nov 2, 2014
Overall not much to complain about. The staff were extremely friendly and helpful. It was not as touristy as other hotels on the strip. We had a great experience there. The only recommendation would be to the restaurants and bar located in the courtyard. The drinks, specifically margarita, were made from mixers instead of fresh lime juice. We were expecting at least decent margarita in the country of origin.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, texas

perfect place for vacations

Posted Oct 27, 2014
Pros: all
Cons: nothing
Location: this hotel is close to everything
everything was more the excellent, customer service, place, beach, personnel, iguanas, close to Isla Mujeres, Puerto Morelos, Rivera Maya, Cozumel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia, USA

Very nice.

Posted Oct 26, 2014
Very nice, clean, easy beach access. Staff was very helpful and friendly. Bar arra was ok the one day I used the bar Exept too may people for to an Event on October 23rd. Very happy and will returned
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver

Nice hotel right on a beautiful beach

Posted Oct 25, 2014
Hotel restaurants are nice especially sea food but a bit on the expensive side. Typical of the area though.
4 out of 5
Recommended
for Families
by A verified travelerfrom Mexico City

Nice beach

Posted Oct 15, 2014
Pros: The beach
Location: Is just around the corner of "Museo Maya"
Family oriented. Very comfortable beds. They have a children area really close to the pool. My room was a little too small but considering the price I paid I couldn't ask for more.
4 out of 5
Recommended
for Couples
by A verified travelerfrom LV

Nice place on the beach

Posted Oct 8, 2014
Pros: It is on the beach
Cons: Rooms and suites should be separated. Period!!!
Location: Great location for my wife and me. Very nice, not crowded in October. Good part of the beach.
We were presently suprised with whole set up. Beach is 2 minutes from the room. Take a breakfast buffet. It's a good start of the day
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Would stay again if travelling on business

Posted Oct 7, 2014
Pros: Large apartments with full kitchens. Comfy beds and clean.
Cons: Its old and the area carpets needs changing, urgently. NO WI-FI IN THE ROOMS!!
Location: Great location at one end of the hotel strip but very accessible. Great, wide beach.
Stayed here because its located in the hotel strip and close to many restaurants and sport activities. The beach right behind he hotel is amazing! My wife and I paid US$85.00 including taxes and for that price per night, this hotel is a great deal. Would not pay a cent more... Hotel restaurants are brutally expensive so eat out in one of the many restaurants around.