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Jr. Suite Spa or Pool View - Adults Only
Two-Story RooftopTerrace Ste Spa-Pool Vw - Adults Only
Excellence Club Jr. Ste Swim Up OCV - Adults Only
Excellence Club Two-story Rooftop Terrace Suite - Adults only
Luxury adults only all-inclusive resort in Playa Mujeres
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This romantic, all-inclusive resort is nestled on a 2 mile (3.2 kilometer) white-sand beach in a complex with inland marina, day spa, and a golf course designed by Greg Norman. Downtown Cancún is within 5 miles (7 kilometers).
The Excellence Playa Mujeres - Adults Only - All Inclusive features 9 restaurants, 11 bars, 7 outdoor pools, and 9 spa tubs. A health club, business center, and use of water-sports equipment are also included in the room rate.
Private spa tubs
Spacious guest suites have balconies or patios, separate sitting areas, private spa tubs, and 2-person rainfall showers. Also included are 42-inch LCD TVs, DVD players, and wireless Internet access.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Table tennis
- Water aerobics
- Access to onsite clubs
- Onsite live performances
- Manager's reception
- Theme parties
- Assistance with document preparation
- Personal wedding consultant
- Airport transfers
- Motorized water sports
- Activities and services offered by independent operators
- Offsite tours
Excellence Playa Mujeres - Adults Only - All Inclusive is nestled on 2 miles (3.2 kilometer) of white-sand Caribbean beach in a resort community with inland marina, spa, and golf course. The resort features 9 restaurants, 11 bars, and 24-hour room service. Amenities include a nightclub, 4 freestanding spa tubs, 5 spa tubs adjoined to pools, and 7 outdoor pools, 4 of which are heated in the winter.
Other recreational opportunities include scuba diving, deep sea fishing, private yacht rentals, and the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman. A health club, which includes a sauna and a steam room, is also on site. The full-service day spa, Miile Spa, offers massage and beauty treatments for a charge.
In addition to a business center, the property offers 6 meeting rooms for large and small groups, banquet facilities, and complimentary wireless Internet access. Concierge services are available at desks throughout the property.
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Arcade/game room
- Audiovisual equipment
- Tennis on site
- Banquet facilities
- Number of bars/lounges 11
- Number of poolside bars - 2
- Beauty services
- Business center
- Complimentary newspapers in lobby
- Concierge desk
- Multiple large conference rooms
- Currency exchange
- Dry cleaning/laundry service
- Full-service health spa
- Event catering
- Gift shops or newsstand
- Beach/pool umbrellas
- Tours/ticket assistance
- Massage - spa treatment room(s)
- Medical assistance available
- Multiple small meeting rooms
- Multilingual staff
- Number of floors - 4
- Total number of rooms - 450
- Free parking
- Pool table
- Beach bar
- Room service (24 hours)
- Meeting facilities size (feet) - 182986
- Snack bar/deli
- Meeting facilities size (meters) - 17000
- Number of meeting/conference rooms - 6
- Security guard
- Number of buildings/towers - 9
- Spa services on site
- Spa tub
- Swimming pool - outdoor
- Swim-up bar
- Wedding services
- Free Wi-Fi
- Free valet parking
- Number of restaurants - 9
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Free valet parking
- Room Amenities
- Air conditioning
- Bathroom scale
- Bathroom phone
- DVD player
- In-room safe (laptop compatible)
- LCD TV
- Blackout drapes/curtains
- Complimentary bottled water
- CD player
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Hair dryer
- Handheld showerhead
- Daily housekeeping
- Iron/ironing board
- Jetted bathtub
- Makeup/shaving mirror
- Premium TV channels
- Separate sitting area
- Sewing kit
- Turndown service
- Voice mail
- Wake-up calls
- Welcome amenities
- Window opens
- Free Wi-Fi
Toscana - Serving buffet breakfast and lunch, and Fine Italian à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Lobster House - Serving late Continental breakfast, deli-style à la carte lunch, and lobster and seafood dishes for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Grill Restaurant - Open for casual grill-style à la carte lunch, and steakhouse-style à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Barcelona - Fine-dining Mediterranean restaurant serving à la carte dinner each evening. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Flavor Market - Specializes in wine and entrée pairings for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Agave - Fine Mexican restaurant for à la carte. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Basmati - Contemporary Indian cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Spice - Asian restaurant with à la carte menu, sushi bar, and tepanyaki stations. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Chez Isabelle - Offering French cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Lobby Bar - Extensive martini menu. Open mid-morning to late evening.
Coffee Bar - Located in the hotel's main square. Serving ice cream, coffee, and pastries from mid-morning to early afternoon.
Pool Bar - Swim-up bar open from mid-morning to early evening.
Pool and Beach Bar - Located by the main pool. Open mid-morning to late afternoon.
Excellence Club - Offering two pool bars.
Piano Bar - Featuring sing-a-longs and comedy. Open mid-evening to late night.
Theater Bar - Open early evening to late night.
Cigar Bar - Open mid-afternoon to late evening.
Revive - Fruit-juice bar. Located by the spa. Open mid-morning to mid-afternoon.
Chill-Out Lounge - Located on the beach.
Room service - Available 24 hours a day.
The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.
Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a basketball court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.
Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Windsurfing nearby
- Boat launch nearby
- Motor boating nearby
- Boating nearby
- Scuba diving nearby
- Water skiing nearby
- Parasailing nearby
- Fishing nearby
- Aerobics on site
- Basketball on site
- Bicycle rentals on site
- Dock on site
- Kayaking on site
- Running track/path on site
- Sailing on site
- Snorkeling on site
- Swimming on site
- Volleyball on site
- Yoga classes/instruction on site
The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.
Advanced reservations are required for massages and spa treatments.
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Hydrotherapy treatments
- Turkish bath/Hammam in spa
- Sauna in spa
- Spa tub in spa
- Spa boutique
- Garden view from spa
- Hot springs/mineral springs in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Accessible path of travel
- In-room accessibility
- Roll-in shower
Policies & Fees
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum guest age is 18
Caters to couples
Caters to adults only
Caters to groups
- Additional Details
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.
Awards & Affiliations
- A Green / Sustainable Property - Third Party CertifiedThis property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
- Excellence Playa Mujeres - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
Complimentary Honeymoon or Anniversary Package
Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:
- A champagne breakfast in bed (reservation must be made in advance with concierge)
- One special romantic dinner
- Basket of fresh fruit in your room upon arrival
- One bottle of sparkling wine
- Rose petals in your room upon arrival
- Special turndown service
- 15-percent discount on all spa treatments at the Excellence Group Spa
At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."
Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complimentary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.