I visited for my 30th birthday and have absolutely no complaints. The staff was wonderful. I came with 6 friends and we received champagne in arrival. We arrived hours before check-in and were still able to go ahead and check-in to our rooms. I would recommend this all inclusive to anyone.
This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment …More
The moment that we arrived at the hotel, there was always a person from the staff who helped us with all needs. Everyone on the staff rocked and made the vacation that much better. We were given a lower room when we checked in early and requested another room with a view. The staff put us in room # 345 and it was fantastic- large and clean- with a grand view of pool and beach. Upon check in, we were given food or spa vouchers that we used every day at the pool bar and for food. The kitchen down by the pool turned out some excellent pizza's and the bar served some nice strong drinks. The location is perfect as it was close to the grocery store and local bars. Only negative comment would be room service did not stock coffee daily when cleaning room but purchased at store for morning jolt. If I am ever in Cancun Downtown and need a place to relax by pool/sea-- I would come back to this place in a heartbeat!!!!!
David from Arizona
Nestled on the beach, this Cancun hotel is within minutes of Plaza Caracol, Playa Caracol, and Forum Beach. Also nearby are …More