Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Muy buen hotel.

Posted Jun 17, 2015
Agradable y bonito lugar. Con playa privada. Muy amable el personal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lerum

Härligt hotell nära stranden

Posted Jun 3, 2015
Pros: Närheten till stranden
Bra mat och utmärkt service. Personalen var mycket tillmötesgående i alla hänseenden
5 out of 5
Recommended
for Everyone
by A verified traveler

Super agradable

Posted May 22, 2015
Pros: TODO espacio y comodidad
Cons: Sigan en lo que van.... En la hab 373 hay un "espacio" entre la cama y la pared donde etan los controles..... No se... Un sillon pequeño
Location: No explore mucho pero las discos para bailar y todo eso....
La pasamos muy bien.....La mesera que nos atendio.... Silvia? Ayyy se me fue su nombre.... Pero, con todo respeto, tenia quemadas algunas partes de su rostro..... Ella un amor de mujer.... De la parte del restaurante...... Y en todo David y Rodrigo.... Unos buenos amigos que extrañare... y De las habitaciones.... El buen Pedro que nos limpio el cuarto todos los dias.... Un diez!!! Todos.. Recepcion, concierge.... El viaje a Tulum!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
Excelente hotel com ambiente familiar. Não tinha o luxo excessivo dos hotéis vizinhos, mas tinha todo o necessário para garantir dias maravilhosos para minha noiva e eu. A praia do hotel é excelente e as pedras ali presentes não incomodam em nada. O hotel ainda dispõe de uma lavanderia para os clientes usarem gratuitamente. Recomendadissimo!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Close to restaurants and night clubs. Very secure

Posted Apr 11, 2015
Excellent place to stay. Specially if you are looking for the extra space. Our room had a bedroom, living room, balcony with an excellent view to ocean, kitchen even a refrigerator. You can either cook or go put to restaurants since the location is excellent. I definitely recommend this hotel.
5 out of 5
Recommended
for Families
by Héctor Guillermo from Los Ángeles

Excelentes vacaciones

Posted Mar 30, 2015 on Hotels
Es un excelente hotel muy limpio y buen servicio regresaría otra vez .
4 out of 5
Recommended
for Families
by A verified traveler

Family friendly with nice beach

Posted Mar 30, 2015 on Hotels
Very nice studio allowed us to have quick breakfasts before heading out on early tours. Outdoor patio, ocean and pool views and two TVs were nice. Great beach, close to shopping and restaraunts in the hotel zone. On the bus line so getting to and from downtown costs less than $1 each way. Not a college party hotel which works out well for families.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Fantastic! Enjoyed everything. Great staff and services
4 out of 5
Recommended
for Everyone
by A verified traveler from clovis,ca

Great spot

Posted Mar 23, 2015
Had a great room #505. Awesome views, very clean. Food down by the beach was very good and reasonably priced. Always a lounge chair by the pool or on the beach. Beach access not good but can walk 50 feet to hotels on either side for a safe entrance into the water. Not overly crowded and very quiet.
2 out of 5
by A verified traveler from Texas

Bad service and ugly hotel

Posted Mar 23, 2015
Cons: Rebuilt the hotel, provide training to your employees for better customer service.
Location: Location is good, close to the shopping area.
We did not received the room we reserved, the customer service was horrible. The hotel is old, it is in bad conditions, some bugs inside the room, not clean, internet too slow, unclean swimming pool. There is not internet in the gym. Beach not nice and very rocky, you have to go to the hotel next door to access to a beautiful beach.