Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Fantastic! Enjoyed everything. Great staff and services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom clovis,ca

Great spot

Posted Mar 23, 2015
Had a great room #505. Awesome views, very clean. Food down by the beach was very good and reasonably priced. Always a lounge chair by the pool or on the beach. Beach access not good but can walk 50 feet to hotels on either side for a safe entrance into the water. Not overly crowded and very quiet.
2 out of 5
by A verified travelerfrom Texas

Bad service and ugly hotel

Posted Mar 23, 2015
Cons: Rebuilt the hotel, provide training to your employees for better customer service.
Location: Location is good, close to the shopping area.
We did not received the room we reserved, the customer service was horrible. The hotel is old, it is in bad conditions, some bugs inside the room, not clean, internet too slow, unclean swimming pool. There is not internet in the gym. Beach not nice and very rocky, you have to go to the hotel next door to access to a beautiful beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel close to Riu

Posted Mar 20, 2015
Very beautiful beach! Just next to Riu hotel which is excellent we share the same beach. And it's near the Supermarket which has many products including all kinds of sunscream and a food court! Big room and beautiful ocean view!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel great location

Posted Mar 19, 2015
Pros: Great staff. Very professional. Answered every request I had in a reasonable time frame.
Location: Hotel zone. Everything you want or need to do is walking distance
Great hotel to stay at. It's one of the older hotels but still nice. Has great view of water. Customer service is a1.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portsmouth VA

Really enjoyed this hotel

Posted Mar 9, 2015
The room was very nice, enjoyed the two balconies in the Jr. Suite. The picture of the jacuzzi tub was a little misleading. It was the only tub / shower. It wasn't nothing I would chill in and take a romantic bath in, but it did fine as a shower tub. Also don't expect the hot water to be too hot, more like lukewarm, even after maintenance came up to fix it. Omar the entertainment coordinate was extremely helpful and professional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, Mo

Wonderful Hotel

Posted Mar 4, 2015
My wife and I had a wonderful experience at the Villas. The staff was outstanding and very helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great Hotel at a Great Price

Posted Mar 3, 2015
Pros: good price, clean, comfortable and walking distance to shopping, eating and drinking
This hotel was great. We had a junior suite that included a good size bedroom, bathroom with nice tub, a living room and a kitchen (which included a stovetop). The two balconies each had a view of the water. The room was clean and comfortable. Restraunts and the party area is within walking distance. You can also take the blue bus for $1 to areas like Playa Delfines, a beautiful public beach. The beach isn't great for swimming but wonderful to layout at and enjoy a piña colada from the Bikini Bar. As mentioned above, the public beach is really nice and just a short bus ride away. The Bikini Bar (swim up bar) was also fun and the drinks were delisious! The pool area is very pretty! I would certainly go back and would recommend this hotl.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to the beach and in a festive area.

Posted Mar 1, 2015
Cons: Computer access.
Only 4 days but relaxing and convenient the only thing wrong would be that we couldn't use your computers. They had blocks built in so we could not get into our emails.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So Cal

F.A. Cancun

Posted Mar 1, 2015
Pros: Friendly hotel staff. Clean. Price.
Cons: None.
Location: The location is close to everything and very convenient.
While this is not one of luxurious mega hotels, you cannot ask more for the price. The room we stayed was apparently renovated recently. It was very clean and spacious. I did not use the hotel pool, but it looks nice and perfect for kids. The beach at the hotel is rocky and not suited for swimming, but you can easily walk to the adjacent beach in front of neighboring hotels. Actually, this turned out to be better because you can enjoy beautiful ocean view without seeing too many people while dining at a only restaurant in the hotel. Fish tacos at the restaurant was excellent. Many shops and restaurants are at walking distance from the hotel. Hotel has a convenience store. You can buy some foods there at reasonable price. Hotel staff are all very friendly.