Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to the beach and in a festive area.

Posted Mar 1, 2015
Cons: Computer access.
Only 4 days but relaxing and convenient the only thing wrong would be that we couldn't use your computers. They had blocks built in so we could not get into our emails.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So Cal

F.A. Cancun

Posted Mar 1, 2015
Pros: Friendly hotel staff. Clean. Price.
Cons: None.
Location: The location is close to everything and very convenient.
While this is not one of luxurious mega hotels, you cannot ask more for the price. The room we stayed was apparently renovated recently. It was very clean and spacious. I did not use the hotel pool, but it looks nice and perfect for kids. The beach at the hotel is rocky and not suited for swimming, but you can easily walk to the adjacent beach in front of neighboring hotels. Actually, this turned out to be better because you can enjoy beautiful ocean view without seeing too many people while dining at a only restaurant in the hotel. Fish tacos at the restaurant was excellent. Many shops and restaurants are at walking distance from the hotel. Hotel has a convenience store. You can buy some foods there at reasonable price. Hotel staff are all very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the money

Posted Mar 1, 2015
Pros: Friendly staff, spacious rooms, intimate feel to the pool and beach areas
Cons: The hotel rooms have a persistent smell which seems to be of a rather harsh cleaner and the smell never seems to subside.
We stumbled upon this hotel and were really delighted. Despite being located in the congested Hotel Zone in Cancun, this small hotel offers an intimate, calm environment. It will appeal most to older adults and families. Younger clientele in search of a lively, party environment will be more satisfied elsewhere.
4 out of 5
Recommended
for Families
by A verified travelerfrom JAPAN

カンクンのたくさんのアクティビティ利用に便利な場所に位置してます

Posted Feb 24, 2015
Pros: とにかくスタッフが優しい!気さくで話しかけやすいし、いつも声をかけて気にしてくれます。
Cons: 改善しようにも難しいとは思いますが、ビーチの砂浜が波打ち際までないので景観に欠けました。
Location: ロケーションは最高な場所です。 とっても便利なのでいうことはないです。
2015年2月に 6泊ほど一人で利用しました。ホテルの規模も大きすぎず中規模ってところです。豪華すぎずですが、ホテル派バカンスにはもちろん、利用料も高くないのでアクティビティ利用でホテルを空かす人にも利用はOKだとおもいます。 ナイトスポットやセントロなどにも徒歩やバスですぐなので、行動の拠点としては申し分ないですね。スタッフはとても気さくでした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Winthrop, WA

Great Family Vacation!

Posted Feb 22, 2015
Pros: Hotel was about 3 blocks from Main Grocery Store & shopping/party zone. Perfect location as was quick walk to get to the action but quiet at night.
Cons: Beach is rocky in front of hotel, BUT plenty lawn chairs, beautiful view, just need to walk next door to swim in ocean. Pool little cold. Hottub tiny
Location: Taxis are ridiculous expensive, so walking the 3 or 4 blocks to action was great! Visited Tulum & Xel-ha (twice). Great snorkeling, Ocean is beautiful
We booked out trip very last minute & "settled" for what was available. To our surprise the Fiesta Americana Villas was much more then we could have hoped for! Huge rooms, full kitchenette, fully stocked with all utensils, blenders, toasters, cooking implements etc. We had a Junior Suite with a separate bedroom, huge bathroom complete with jacuzzi tub and shower. Two balconies, one off bedroom, one off living room. Maid service was great, belongings were secure & undisturbed. King size bed was clean & very comfortable. Hide-a-bed was a bit "firm" but my 17 year old son was fine with it. We were a total of four people, our 14 year old daughter was also happy with the spacious comfortable environment. Free Wi-Fi worked great. I would absolutely recommend this hotel & go back in a heartbeat!
2 out of 5
by A verified traveler

Small family friendly hotel

Posted Feb 20, 2015
On the beach but no access to the water due to concrete levee and sharp rocks. Quiet but late morning loud music and games began which was unexpected and unwanted. The maids were very chatty early in the morning while cleaning adjacent rooms and woke us up every morning. The towels were very scratchy and hard on sun and wind dry skin. Water pressure was so poor one day was unable to take a shower mid afternoon. Having said all that, it was a clean hotel close to good restaurants and markets. The food at this hotel is fair
3 out of 5
by A verified travelerfrom Oklahoma

Fiesta Americana Villas Needs An Overhaul!

Posted Feb 15, 2015
Pros: staff was nice
Cons: Entire hotel needs to be updated and upgraded to meet expectations
Location: Great location actually. Walking distance to the restaurants and clubs.Would stay in this area again at a different hotel with good beach
This hotel staff is nice. The hotel itself is in major need of renovations. They were painting and working on our floor during our short stay. It is outdated and there is nothing "nice" about ht grounds or facilities. There is no real beach to enjoy. Very rocky and difficult access. We actually had to go to adjoining hotel properties to even get to walk on the beach or get in the water. You are not supposed to do that. Our room was very basic. Bathtub had sand in it when we got there. Room was not that cool and when we reported it they said it was on a set temp range ( which was not cold) so we couldn't turn it down more than 3 degrees. Overall I would only say to stay here if you are on a strict budget. It is fine for just a place to sleep and spend your money elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotell som går för nån dag

Posted Feb 4, 2015
Närhet till strand. Känslan av ett gammalt hotell, dock hyfsat välbehållet. Wifi fungerade inte bra, kanske en tillfällighet. Helheten var medelmåttig där en vistelse för några nätter fungerar bra.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jalisco

Buena opción con gran ubicación.

Posted Jan 25, 2015
Las habitaciones muy cómodas, aunque en cuestión de la limpieza dejo que desear.
2 out of 5
by A verified travelerfrom ny

On the strip

Posted Jan 25, 2015
Not all inclusive, no entertainment, old facility without anything special. Staff was very plaseant and place was clean but that's about it