Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
Cancun is beautiful the hotel is close to the clubs
5 out of 5
Recommended
for Everyone
by A verified traveler

Birthday cancun trip

Posted Sep 15, 2014
I had wonderful experiences. All the hotel staff are very nice, especially the front desks staff. The staff at the front desk provided many useful information and assistance for me in the whole trip. I really appreciate them! Overall, I appreciate very much for the sincere host of the staff in this stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted Sep 14, 2014
Pros: The staff were awesome
Cons: I would have liked to known in advance this was a timeshare property
Location: Snorkeling, shopping and island tours are all close. Most within walking distance
The staff were all friendly, helpful and very kind. We definitely did not want for anything. I would recommend others stay here for a quiet, peaceful Cancun vacation. The atmosphere was very quiet, unlike some of the other hotels in the area.
5 out of 5
Recommended
for Couples
by Suzy from Hungary

Lovely hotel with beautiful beach

Posted Jul 4, 2014 on Hotels.com
I loved my stay! Hotel is well maintained, clean, staff is really friendly and helpful. This hotel is not as huge as the others, but I prefer the personal touch. We had a room with balcony - ocean view, was really beautiful. We could admire gorgeous sunrises from there. The beach and the pool also nice. They have different kind of activities not to get bored by the pool. Perfect location - party places and restaurants are in walking distance. We couldn't wish for more, was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good beach frontage

Posted Jun 27, 2014
Some restaurant staff disinterested and did not care about service or getting orders right
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2014
Overall great experience, great staff, close to all attractions, but the wifi sucked
4 out of 5
Recommended
for Everyone
by ricardo from Panama Rep of Panama

Excellent hotel, nice people

Posted Jun 20, 2014
Pros: Everything was good
Location: Good location
NIce people who works and everything was good. The pizzas are very nice . People are so friendly.
2 out of 5
by A verified traveler

Disappointing

Posted Jun 5, 2014
Not much in restaurants or bar. The room smelled damp. Not much ambiance.
2 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
3 out of 5
Recommended
by Cl from MA USA

Excellent room , pool just ok

Posted May 29, 2014 on Hotels.com
Great customer service. Great room! Pool has no stairs to enter. Difficult to get in and out for older guests. Pool also was not the cleanest. Ocean had steps that were slippery and difficult to use.