Ratings based on 1,529 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 24, 2015
Overall was a good experience. Very friendly and safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from bonaire

Very friendly staff and good location.

Posted Jul 12, 2015
This hotel was beautifull and very good for the price. Staff and food were exellent. I enjoyed may stay and will visit it next year again
Comment from Hotel Management
Jul 22, 2015 by General Managment, Hotel Management
Thank you so much for your stay with us, we hope to see you soon again at your home in the Mexican Caribbean "Flamingo Cancun"
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago il

Good if you are on a budget!!!!

Posted Jul 8, 2015
I've stayed here three times already , never disappointed ! The staff is friendly, this place is not fancy so if you like fancy it's not for you. Get all inclusive!!!! They place is great if you get all inclusive, they have two restaurants one buffet and one al carta , the buffet is decent but the the al carte so good! The hotel is across the street from a sovienour mall which has a pharmacy which is great for snacks and the restaurant tacun is right around the corner, for authentic tacos!!!! This is my go to place for sure, don't forget to tip for service these poor people make money on tips.
Comment from Hotel Management
Jul 22, 2015 by General Managment, Hotel Management
Thank you for your stay with us, we hope to see you soon for your 4 time at your home in the Mexican Caribbean "Flamingo Cancun"
3 out of 5
by A verified traveler

Posted Jul 8, 2015
We had stayed at this hotel 9 years ago. To tell you the truth it was much better 9 years ago. It seems like they have not taken care of it as well as they should have been. The workers were all very helpful and friendly but the structure could use some improvements
Comment from Hotel Management
Jul 22, 2015 by General Managment, Hotel Management
We apreciate your feedback, thank you for taking the time to share with us your apreciation, hope to have again the oportunity to host you !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Distrito Federal

Muy buen Hotel

Posted Jul 6, 2015
Pros: muy buen playa por el costo del hotel
Cons: Un poco de mantenimiento en Areas comunes
Location: cerca de zona de antros y bares
Buen Hotel, gran ubicacion y playa muy comoda. el personal se esfuerza por complacer, todo muy limpio
Comment from Hotel Management
Jul 8, 2015 by Flamingo Cancun, Hotel Management
Muchas gracias por brindarnos la oportunidad de servirles, esperamos pronto tenerlo de regreso a esta su casa. Saludos cordiales.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel forget about the all inclusive

Posted Jul 5, 2015
Pros: Nice rooms and staff was great.
Cons: Better food quality.
Location: Location is good close to cancun party central.
The hotel was nice but I don't recommend the food you get with the all inclusive not good at all.
Comment from Hotel Management
Jul 22, 2015 by General Management, Hotel Management
Thank you for taking the time to share your comments with us, we would love to have the oportunity to host you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and nice secure hotel.

Posted Jun 29, 2015
Pros: location - close to restaurants, food at hotel was good, beach was spectacular!
Location: Tour packages were fun
We loved our stay! The hotel is very clean and safe and you can't believe how beautiful the beach is. The staff was so friendly and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Wonderful Surprise.

Posted Jun 25, 2015
Pros: Pleasant staff and the beauty made this hotel.
Cons: The buffet could have been a little better.
Location: snorkeling, swimming with dolphins, amazing shopping mall, partying, laying on the beach
Unbeatable service. Right on the beach. Spectacular hotel within walking distance of shopping, dining, and having a fun time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice location Nice location

Posted Jun 17, 2015
The people is very nice all ways smile nice. We had ocean view from our room also the beach it was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jun 16, 2015
Pros: food, drinks, beach, most workers.
Cons: standard rooms aren't the best.
Location: Close to CocoBong Senor Frogs, Many things to do.
So when I first checked in the lady was sort of rude, I found out they didn't actually have snorkeling, beds in standard room weren't comfy, and the safe in the room was sketchy. After trying to talk to the lady at the front desk again she was still no help very very rude. But when I spoke to the manager he was more than happy to upgrade us to a beautiful room for no extra cost and very comfy beds. So if you go I recommend upgrading. The food was amazing for a hotel def go the restaurant! I was so amazed by the food. Bartenders were super nice, but drinks were watered down. The beach was beautiful, close enough to do things in town. They brought us to CoCo Bongo our tour guide was the BEST! Overall I would definitely go there again. It was a rough start but an amazing vacation.