Ratings based on 971 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Mark from SB Indiana
OK hotel, nice locationPosted Mar 7, 2014
Pros: bed, beach, food, location, price
Cons: bathroom, shower and faucet
Location: awesome beach, mall across the road, bus stop
Did not do the all inclusive, however, ate at the restaurants and the food was very good off the menu. Location was good, staff good, bed very good, room a little dated and needed some improvements, (shower and faucet) overall ok for the price
by A verified traveler
Nice beach and lounge chairs.Posted Mar 6, 2014
Location: Three great restaurants across the street.
The beach area was nice, but not enough chairs. The pools were small and not that great. We signed up for the all inclusive, the buffet food was not good, had to eat out every night. Breakfast and lunch was workable.
by cheryl from kamloops, bc
Location nice. Definitely a 3-star hotel.Posted Feb 27, 2014
Staff were all great but the hotel and food were average at best. We only stayed two nights so it was fine, but I would not have liked a week there since the food was not great. If you are on a budget and planning to spend most of your time out and about then this hotel is a good choice. If you are looking for a luxury all inclusive then skip this one.
for Everyoneby ken from ft worth tx
Nice Hotel close to beach and shoping.Posted Feb 26, 2014
Pros: Price and beach front. The frendly staff.
Cons: up grade the internet.
Location: great local close to mall and restaurants
The staff was great, all the bell hops, Bartenders, waiters, cleaning staff thanks for a great time. To the omlet lady great job. to the front staff thanks for being so helpfull.To all staff Thanks.
for Everyoneby A verified traveler from canada
Clean hotel, excellent beachPosted Feb 21, 2014
Pros: Beach, location, swim up bar, nice size, clean
Cons: More Activities (eg. Pingpong table, bicycles), music, another bar closer to the beach, better beds (they were hard), toilets often hard to flush
Location: Great location, central, walk to shopping and night life, Coco Bongo is worth the money to go see, good bus system
Clean hotel in a great location. Food adverage, often had to get my own coffee at breakfast. Beds were hard and uncomfortable. Booze was watered down but apparently most all inclusive resorts in cancun do the same. Beach volleyball was great but other than that the hotel lacked in activities. I would stay here again.
for Familiesby Tony from Saskabush
Memorable ExperiencePosted Feb 19, 2014
Pros: The Staff, location on the beach, breakfast omelet and over all ambiance.
Cons: The snacks by the pool is just horrible burgers and hotdogs. The salads at the buffet were not great.
Location: It has beautiful beach in front of it. Main clubbing area is a quick 5 min bus ride up the strip. Stores and shops right across the street.
Basically it all depends on what you are looking for. If you want a ritzy all out resort with huge pools and all the bling this isn't for you. If you want a great beach to hangout on, down to earth, fun, courteous staff, clean rooms, good food and a laid back memorable experience this place is might be for you. I had a great time here and would definitely go back.
for Everyoneby Mario from Minnesota
best hospitalityPosted Feb 18, 2014
Pros: the people that works there and the ocean view
Location: Coco Bongo , if you are in cancun and you don't go there is like you didn't go to Cancun, we did Explore this year and was awesome
I go to the Flamingo hotel every year, sometimes twice a year, and wouldn't change it for anything, love the service, the food, etc and it has a beautiful beach.
by Jim from Chicago
Hotel is nice, BUT! (See below).Posted Feb 18, 2014
Pros: The support staff, waiters/house Excellent!
Cons: Replace the front desk!
Location: Good location.
Here is the problem. The hotel is OK to very good. The wait/cleaning staff is even EXCELLENT! However, the front desk staff is HORRIBLE! The worst I have ever I countered and I travel a lot. A simple room change was refused, a couple in front of us were in tears, over booked, bussed to another sub. hotel. Very rude to all of use checking And Out! Never stay there again!!! Jim, From Chicago
by Darren from New York
Decent HotelPosted Feb 18, 2014
Pros: Honestly just the ocean view room & the
Cons: I did notice a few holes & cracks on the wall ceiling staffs need to engage a bit more rather than just ask those typical question where your from
Location: Great Restaurant margaritaville, limoncello, bubba jump sunday morning all you can eat Shopping the isla & the flamingo mall
you must get an ocean view room your experience will go from not so ok to great !
for Everyoneby Shelley from Minnesota
Overall reviewPosted Feb 18, 2014
Pros: Customer Service
Cons: Maybe some of the food choices
Location: Shopping malls and markets. Entertainment within walking distance
The Flamingo is the most clean and has the most curteous staff you can find. It is in a great location in Cancun, with access to shopping malls and markets. This is my 5th time to the Flamingo and I would recommend it to any of my friends. We even brought our friends with that have never stayed there and they enjoyed themselves very much.