Ratings based on 3,429 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Kentucky

Off season week

Posted Oct 28, 2014
Pros: Staff is pleasant. Pool and beach were great.
Cons: Tour prices should be clearly posted. I do not want to listen to a sales presentation for 90 min in order to get a discount on tour prices.
Location: Bus line is right outside the hotel to go shopping.
The hotel needs updating. During a rain storm, the staff had to put towels around all the doors and some of the windows to keep the rain out. The pool table had a big tear in the felt. The meal buffets were very well presented but food needed more flavor. Salad dressing, jams and drinks were watered down for example. The coffee was instant coffee. As for the formal dining restaurant, it is not worth taking your pants and dress shoes as the food tasted the same as the buffets. The lobster my wife had was below average. We have better sea food in Kentucky! The entertainment staff did a great job. Romeo did an excellent job keeping our room clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is awesome. All stuff is the best.

Posted Oct 27, 2014
Entertainment stuff, servers, bartenders, room cleaners, and every single person that work there is great.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Amazing expedition

Posted Oct 26, 2014
Amazing customer service, great room, staffed with excellent taste, fantastic view... I cannot emphasize enough the kindness of the staff; their knowledge and their friendliness
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2014
Overall I enjoyed I guess it was worth it what I paid for
3 out of 5
by A verified traveler from edmonds wa

Terrible food

Posted Oct 24, 2014
Great place to stay but don't eat the food. It is terrible
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Clean, Inviting Hotel with beach access

Posted Oct 23, 2014
This hotel was surprisingly welcoming. My wife and I enjoyed our stay. The staff was friendly and very attentive. The facilities were clean. The food was extremely tasty, considering the whole stay was buffet style.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

great hotel, great staff, will return

Posted Oct 23, 2014
Pros: nice atmosphere, entertainment staff was great, rest of staff was great, room service, a show everynight, intimate, made interaction with guests easy
Cons: beds seem kinda hard, but then again I'm comparing it to my own icomfort bed, so not really a fair comparison. not a big deal, slept just fine.
Location: great location. on the beach in hotel zone. 10 min bus ride from all the nightclubs.
had a great stay. everything you would need is on premises. size and set up of resort makes it easy to interact with other guests, great beach, i don't see anything more i'd need from a resort. fast service, clean... take bus to downtown to save money. everynight you can go to one of the big nightclubs for an extra fee, with open bar and your own table.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin, NJ

It's All About the Guest at this All Inclusive

Posted Oct 22, 2014
Pros: They mean it when they say All Inclusive!! We didn't want for anything during our stay!!
This was our first time at an All Inclusive and we had a very enjoyable time. From the moment we walked in the front door to the time we said our goodbyes, it was all about our comfort, enjoyment and entertainment without worrying about anything. We were there for a family wedding and it was simply beautiful. Kudos to the management and staff of the GR Solaris for a job well done. We'll be back one day... Thank you!!
4 out of 5
Recommended
for Everyone
by A verified traveler from st louis, mo

Great for the money

Posted Oct 21, 2014
Very hard bed but easy to get used to. Food was as expected for an all inclusive but I could have lived on the guacamole. Pools nice and entertainment amazing (although front desk staff lacking). Entertainers work so hard to make your experience something to remember.
4 out of 5
by A verified traveler

Posted Oct 21, 2014
Enjoyed our honeymoon at the GR Solaris, the staff was very nice.