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Expedia Guest Rating
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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Junior suite - All-Inclusive
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Junior Suite Ocean View
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Junior Suite Ocean Front - All Inclusive
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Gran Junior Suite Beach Front Walk-out
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Gran Master 1Bedroom Ste
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Gran Jr. Suite Ocean View
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Gran Master One Bdrm Ste. Ocean View
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Gran Presidential Ste Ocean View
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Family Junior Suite - All Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
All-Inclusive plan - Rate includes the following: Accommodations as selected Breakfast, lunch, and dinner; à la carte, buffet service, and show cooking Low-calorie and vegetarian meals Domestic and selected international drinks Snacks at pool and beach area Access to 24-hour club with self-serve snacks, bar, and games Access to 24-hour Gran VIP Lounge with exclusive concierge service, snacks, drinks, game, and Internet access (for Suite room categories only) In-room minibar stocked with soft drinks, beer, and water (liquor cabinet included in Junior Suites Ocean View and upgraded categories) Room service from 8 AM to 10 PM Non-motorized water sports provided in a marina nearby, including kayaks and snorkeling equipment (transportation not included) Fully equipped fitness center and spinning program Wireless Internet access in all resort areas Waiter service at pool areas, beach, and beach sundeck Daily social activities Nightly live entertainment, theme parties, and shows Introductory Scuba lesson in the pool Paddle tennis court access Unlimited use of squash court Unlimited complimentary golf green fees (for Gran Junior Suite Ocean View and upgraded suite categories) at 18-hole Cancun Golf Club, from 6 AM with mandatory use of golf cart at discounted rate Kid's Club with supervised activities for children ages 4-12 (open from 9 AM to 8 PM) T-Zone club and video games for teenagers (open from 11 AM to 11 PM Bicycle center Gratuities and current hotel taxes Exchange privileges at partner resort Gran Porto Real in Playa del Carmen, including use of restaurants and facilities (transportation not included)
Restrictions may apply.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
A two-story health club contains men's and women's massage and steam rooms and includes an air-conditioned fitness center featuring cardio and weight machines, free weights, and an aerobics area. As part of the all-inclusive plan, a large, air-conditioned clubhouse provides supervised activities for children. Complimentary wireless Internet and a 24-hour busines center are available.
Daylight activities include pool aerobics, bingo, cooking and Spanish lessons, and handicrafts as well as athletic competitions. After-dark activities include karaoke and stage shows in an air-conditioned theater four nights weekly. The Gran Caribe Real Resort & Spa purifies its water.
Rooms
The Gran Caribe Real Resort & Spa All Inclusive offers 507 air-conditioned guestrooms in a six-story tower. Salmon-colored buildings with white roofs feature Moorish-style domes and decorative oval windows. Balconies and ground-floor terraces provide views of either the Caribbean Sea to the east, Nichupté Lagoon, on the western side of Cancún Island, or the resort's gardens and neatly trimmed lawns.
White walls and ceilings include bas-relief headboards in a nautilus-shell pattern. Floors are pink marble, furniture the color of honey, drapes dark green, and bedspreads in a floral pattern. In-room safes are available (surcharges).
All-Inclusive Golf is offered with select room type categories. Please refer to the individual room descriptions for details
All-Inclusive plan - Rate includes the following: Accommodations as selected Breakfast, lunch, and dinner; à la carte, buffet service, and show cooking Low-calorie and vegetarian meals Domestic and selected international drinks Snacks at pool and beach area Access to 24-hour club with self-serve snacks, bar, and games Access to 24-hour Gran VIP Lounge with exclusive concierge service, snacks, drinks, game, and Internet access (for Suite room categories only) In-room minibar stocked with soft drinks, beer, and water (liquor cabinet included in Junior Suites Ocean View and upgraded categories) Room service from 8 AM to 10 PM Non-motorized water sports provided in a marina nearby, including kayaks and snorkeling equipment (transportation not included) Fully equipped fitness center and spinning program Wireless Internet access in all resort areas Waiter service at pool areas, beach, and beach sundeck Daily social activities Nightly live entertainment, theme parties, and shows Introductory Scuba lesson in the pool Paddle tennis court access Unlimited use of squash court Unlimited complimentary golf green fees (for Gran Junior Suite Ocean View and upgraded suite categories) at 18-hole Cancun Golf Club, from 6 AM with mandatory use of golf cart at discounted rate Kid's Club with supervised activities for children ages 4-12 (open from 9 AM to 8 PM) T-Zone club and video games for teenagers (open from 11 AM to 11 PM Bicycle center Gratuities and current hotel taxes Exchange privileges at partner resort Gran Porto Real in Playa del Carmen, including use of restaurants and facilities (transportation not included)
Restrictions may apply.
Room Amenities
Dining
Gran Caribe Real Resort & Spa All Inclusive features show cooking. Inquire with resort staff for details and locations.
Gaviotas - Beachfront restaurant and bar. Show cooking. Featuring pasta, seafood, and vegetarian fare. Open for breakfast, lunch, and dinner. Bar open at night.
Albatros - Casual restaurant overlooking the beach and pool. Buffets, à la carte menus, and show cooking. Open for breakfast, lunch, and dinner.
Health, Sushi, & Snack Bar - Located beside the pool and overlooking the ocean. Light, Japanese-influenced fare. Nonalcoholic beverages and juices with Caribbean accents. Open from mid-morning until late night.
Maria's - Contemporary Mexican cooking in an aristocratic and historical atmosphere. À la carte menu and show cooking. Open for dinner.
Trade Winds - Light, Mexican-influenced fare and snacks. Beverages and Caribbean drinks. Located on the beach with a deck featuring swings, hammocks, lounges, and double sun beds. Open at night.
Lobby Bar - Located beside the quieter, smaller pool overlooking the lagoon. Views of the ocean and large pool. Happy hour. Live entertainment every evening. Open from morning until past midnight.
All-Inclusive Clubs - Two clubs offering 24-hour self-service snacks, an international open bar, games, and activities.
Show Bar - Bar open for entire length of show. Air-conditioned theater offering a selection of shows including Tropical, International, Caribbean, Pre-Hispanic, Mexican, and Le Fantastique.
Recreation
The All Inclusive Plan includes use of one racquetball court, and two squash courts. Other facilities include a recreation area containing a half basketball court, bocce, Ping-Pong tables, shuffleboard, horseshoes, a maze, and giant outdoor chess.
As part of the All Inclusive Plan, guests may use pedal boats and kayaks at a marina on Nichupté Lagoon 2.5 miles (4 km) away. A water sports center at the hotel arranges rentals of snorkeling gear, boogie boards, Jet Skis, windsurfers, motor boats, and Hobie Cat sailboats and also books scuba diving and snorkeling lessons and excursions, parasailing flights (including Skyrider flights for two), and fishing trips. Cancún has two 18-hole golf courses, Cancún Golf Club, 2.75 miles (4.5 km) away and Hilton Cancún Golf Club, 4 miles (6.5 km) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Gran Caribe Real Resort & Spa All Inclusive
of guests recommend
out of 359 reviews
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Showing 1 - 10 results (of 359) · See more Gran Caribe Real Resort & Spa All Inclusive reviews
“love it there”
great. been there 7 times
“no name”
great place, only negative is the bread wasn't good or fresh
“Will be back next year!!!”
Love Love Love the service. I can't say enough about the staff at this resort, they are fun, entertaining and they also do everything to make your stay the best you could have. If you are planning a trip to Cancun, THIS IS THE PLACE to stay!
“Gran Caribe Real exceeded my expectations, great honeymoon!!!”
Loved it the staff was great, the food was wonderful not to mention all the alcoholic drinks!!! i had a great honeymoon experience thanks to Gran Caribe Real.
“Won't Return”
The employees were great, the hotel was clean but the food left much to be desired. They need to work on that. Also, lots of noise at night. Fighting, yelling, screaming in the hallways was not addressed by security. One night it went on for forty minutes. We were not the only guests complaining. No top shelf liquor either. We were with a group of thirty and most of us would not return to this hotel. Too bad. Great beach and great people.
“Hotel in decline”
I stayed here a few years ago and had a great time. I decided to go back. Very disappointed with the "improvements." Wi-fi did not work. Food was horrible. Got stalked by employees to buy a timeshare. I would not recommend this hotel.
“A great value”
We just returned from the Gran Caribe Real, having stayed for a week under their all inclusive plan with VIP lounge access & swim with dolphins package (Swim with dolphins, we discovered, means only ONE of you get a ticket, the other ticket is at 50% off!). The hotel itself was WONDERFUL; the service was overall outstanding, and it was spectacularly clean. The beds & bedding were great-- we had the best nights' sleep we've had in months! My ONLY issue at all is that the food & drinks could be better. There is a good variety of choices in the many restaurants, but overall I felt that the food lacked some FLAVOR, for lack of a better description. However, as part of an all inclusive, it was a great bargain. The drinks tasted good, but weren't very strong at all--> again, an all inclusive thing I think. Didn't really care for Maria's the specialty restaurant, although we went twice to give it a second try; food just so-so, but service great. Only went to one show, not great. Overall, it was wonderful, great location, great access to surrounding activities, awesome beach. I would return!
“Had a great time!”
Loved the resort, workers where very friendly,would go back next year.
“Relaxing”
The employees were very friendly and provided great service. Hotel was average or a little below as far as decor. Food was not as good as the other two area hotels I have stayed in, in the past. ...although the restuarant "Marias" which required a reseravation, was excellant. Great location. Had my 87 year old mother along so was good for her with not a lot of walking. Good general overall experience.
“"Can'twait to go back"”
Modern, clean and very attentive staff. Cant' wait to go back.,
Showing 1 - 10 results (of 359) · See more Gran Caribe Real Resort & Spa All Inclusive reviews
Boulevard Kukulkan, Km. 11.5 Cancun, 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Gran Caribe Real Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 15.2 km / 9.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Boulevard Kukulkan, Km. 11.5 Cancun, 77500 Mexico
