GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Pyramid ocean view - All Inclusive
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Oceanfront room - All Inclusive
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Pyramid Sunset - All Inclusive
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Standard room
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Sens VIP
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Oasis runaway program
Guests staying at this hotel can enjoy facilities at more than 5 partner hotels in the Cancún area for the day, including access to all food and beverage outlets, at no additional cost. Partner resorts are: Sens Del Mar, Oasis Cancún, Oasis Palm, and Grand Oasis Palm.
All guests must inform the Guest Services Desk (Oasis Plus Desk) of the date and time they plan to visit a partner hotel. Facilities at the Grand Oasis are not available to guests staying at Oasis sister resorts.
Honeymoon program
Honeymooners staying at Grand Oasis, Sens Del Mar, Oasis Cancún, Oasis Palm and Grand Oasis Palm will receive a complimentary upgrade to suite accommodations (where available) or best possible accommodation (based on advance request and subject to availability); a bottle of sparkling wine in their room; and 1 free night on their first anniversary's return trip (minimum 5-night stay) to the same hotel.
The anniversary trip also includes a room category upgrade and bottle of sparkling wine.
Reservations for the anniversary trip must be made via this Web site and for the original plan purchased. Anniversary trip requires minimum 5-night stay.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
Kids Eat & Stay Free 2012
Book a stay from January 4 - December 20, 2012 for travel during the same period and receive the following:
Offer is valid for booking and travel dates only. Children must share a room with at least 2 paying adults. Complimentary children's meals are offered with 2 paying adults. Value is calculated from the rate paid at the time of booking. Other restrictions may apply.
All-Inclusive Details
The majority of amenities and activities at the Grand Oasis Cancun All Inclusive are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.
All-Inclusive entertainment/nightlife Live acts by top named artists such as Pitbull, Kelly Rowland, Kool & the Gang among others Resident performance artists providing daily entertainment, including mimes, clowns, jugglers, and singers Evening entertainment including dinner shows and theme parties several times weekly with music, dance, and performances Entrance to on-site disco open 6 nights a week 2 beach clubs with resident DJs and full food and bar service Themed bars including Coyote Bar, Spice Disco, and Vegas on the Beach li>Entrance to disco's foam party one night a week Nightly live music and entertainment throughout the complex
All-Inclusive food and beverages Daily meals and snacks Unlimited domestic and select international alcoholic beverages, including house wines Unlimited non-alcoholic beverages 24-hour room service food and drink (not available for groups) Delicatessen items Minibar beer, soft drinks, bottled water (restocked daily) Taxes and gratuities
Not included: Lobster dinners; wine by the bottle; drinks in the top shots area of Bar Fountainebleau; other minibar drinks such as liquors
Scroll down to the Dining section for restaurant/menu details.
All-Inclusive activities and equipment
Non-motorized Water sports
Not included: Motorized water sports including Jet skiing, parasailing, fishing
Land sports
Not included: Tennis (night); rental of golf equipment
Classes/instruction
All-Inclusive resort exchange privileges Guests enjoy day facilities, including food and beverage outlets, at more than five companion resorts in the Cancún area: Sens Del Mar, Oasis Cancún, Oasis Palm, and Grand Oasis Palm
Not included: Transportation to companion resorts
Not included
Airport taxes may or may not be included.
Property Amenities
The hotel's main building features a pyramid shape with an eight-story atrium, skylights, and multi-story hanging plants; an upper lobby features Mayan artifacts, leather couches, and views of a dense tropical garden containing walkways and a waterfall pool in a sunken lower lobby. Two outer buildings offer Caribbean Sea or tropical garden views; guestrooms come with balconies or terraces.
Located in the lower lobby is a large, air-conditioned business center with contemporary furnishings, with computers providing high-speed Internet access (surcharge), and a gift shop. Meeting facilities can be configured for conferences or smaller meetings and can accommodate up to 2500 guests. Self parking is complimentary.
A health spa offers massage, body treatments, facials, waxing, braiding, and hair and nail care; it features a couple's massage room and a candlelit relaxation lounge.
Live acts from well-known artists such as Pitbull, Kool & the Gang, and Gloria Gaynor, along with daily shows by a troup of 60 animation members including clowns, mimes, jugglers and much more provide entertainment night and day. Instructor-led activities include pool games, water aerobics, and dance and cooking classes.
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This all-inclusive hotel offers 785 air-conditioned guestrooms in a six-story building shaped like a Mayan pyramid, and two outer buildings. Rooms feature ground-floor patios or upper-floor balconies furnished with two chairs. Views include expansive grounds and gardens, the Caribbean Sea, or Nichupté Lagoon between Cancún Island and the mainland.
Newly refurbished rooms with earth-toned walls and Mexican touches throughout. New 42 inch plasma TVs, minimalistic furnishings and updated bathrooms with shower/tub combination. Minibar is complimentary offering beer, soft drinks and bottled water and is refilled daily.
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort. These restaurants and bars are located in the complex, which includes both the Grand Oasis Cancun All Inclusive and its sister property (scroll up to the All-Inclusive Details section for more information).
Don Shula's - Steakhouse. Surcharge applies.
Tatish Restaurant - Air-conditioned buffet restaurant serving international buffets for breakfast, lunch, and dinner. Includes Tatish Deli which is open for snacks and deli items.
Tunkul Restaurant - Air-conditioned buffet restaurant serving international buffets for breakfast, lunch, and dinner.
Careyes - Fine dining, air-conditioned Mexican restaurant with Mayan-style artifacts, yellow and blue walls. Lounge with leather seating, dance floor, and live music nightly. Includes Careyes Bar specializing in tequilas. Open for dinner only. Reservations required. Dress code: Long pants, collared shirts, closed-toe shoes (no sneakers) for men. Children under age 13 not permitted.
Dos Lunas - White-linen service in open-air thatched roof palapa with colorful Mexican decor. À la carte service for breakfast, lunch, and dinner. Mediterranean cuisine.
Sarape Grill - Casual open-air spot under thatched roof palapa with rustic bamboo furniture and Tex-Mex a la carte menu for lunch and dinner. Live Mexican music.
Trattoria Tatish - Casual, air-conditioned restaurant serving Italian a la carte lunch and dinner.
Ibiza Restaurant - Poolside restaurant with air-conditioned seating as well as outdoor seating under a two-story thatched roof palapa. Breakfast and dinner buffets.
Wine and Tapas Bar – Small plates served with fine wines from around the world.
Cocoa - Air-conditioned, beachside dining with seafood specialties, including sushi. Dinner reservations required.
Las Palmas - Air-conditioned Brazilian-style steakhouse. Serves a la carte lunch and dinner. Dinner reservations required.
Sushi Bar Akeru - Sushi and sashimi served poolside daily.
Akeru - Asian specialites served beachfront. Open for lunch and dinner.
Sushi Beach Bar - Located beachfront offering sushi for lunch.
Steakhouse Tunkul - Traditional steakhouse with Caribbean dishes. Open for dinner only.
Deli Sports Bar - Light snacks served throughout the day and overnight. Full bar. Non-alcoholic beverages available midnight–6 AM (hours subject to change).
Bar Fontainbleau - This cigar bar contains one area where drinks are not included in the All-Inclusive plan. Cigars are also not included.
Six Senses Beach Club – Resident DJ providing light jazz music along with a variety of food and beverages. Located beachside.
Ibiza Beach Club – South Beach-style club with resident DJ along with a variety of food and beverages. Located beachside.
Club Up & Down - This disco/nightclub hosts a foam party on Thursdays. Music nightly. Closed Saturdays.
Beach Bar Cocoa - Beachfront bar open for daytime refreshments.
Ibiza Bar Lounge - Live piano music; open evenings.
Scirocco Bar - Tequila bar open mid-mornings.
Barlovento Bar - Mexican-themed bar open from mid-morning.
Cafe Bar Tatish - Located at the entrance to the Tatish restaurant.
Three swim-up bars: Ibiza, Dos Lunas, and Sarape.
Entertainment
Grand Oasis Cancun All Inclusive offers an extensive entertainment program, featuring high-profile artists such as Kool and the Gang, NE-YO, and Gloria Gaynor. More than 50 in-house performers include singers, acrobats, and comedians. Dinner shows are available at the Italian, Mexican, and jazz restaurants.
Recreation
The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
This resort's pool is large enough for three swim-up bars and a series of small waterfalls, plus a shallow area for children. Water sports include sailing and windsurfing at the resort's marina on Nichupté Lagoon, which lies between Cancún and the mainland. A water sports desk arranges Jet Skiing, parasailing, fishing, snorkeling, and scuba diving (surcharges for all). Two tennis courts are available (surcharges for night use). Greens fees are complimentary for the on-site par 3, nine-hole golf course (surcharges for rental equipment).
Cancún has two 18-hole golf courses, Cancún Golf Club at Pok-Ta-Pok, 10 km (6 miles) away and Hilton Cancún Golf Club, 0.5 km (less than half a mile) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Spa facilities are located in various areas of the property. Guests can enjoy poolside treatments overlooking the Caribbean Sea. Various treatments include manicures and the spa's signature Chocolate Massage.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Oasis Cancun All Inclusive
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Showing 1 - 10 results (of 100) · See more Grand Oasis Cancun All Inclusive reviews
“always happy going back”
Best vacation ever
“Top Hotel & we'll be back”
Second time in 6 months and we plan on going back every 6 months, Cancun is the best Vacation spot ever and you can't beat all inclusive, better than Boat Crusie, or Hawaii. The reasons are the Breath taking ocean, Great Location to so many activities, But most of all the Great Customer Service everyone has at the Grand Oasis Hotel, Even late at night walking around the grounds there were Security everywhere they even had a table set up outside the door way of the hotel rooms which made my Wife very happy. The food was very Good and so many Restaurants to choose from even Hot dogs or Hamburgers next to the pool. What is so great is you also meet so many people from different Contries, everyone has their mind set on having a Great time. When we got home we felt soooo relaxed and not tired like other vacations. Once again you will not make a mistake by taking your vacation at Cancun!!
“already planning our 7th trip”
Highly recommended---spent 14 days (Nov) at the Grand with it being our 6th visit there since 2000----our favorite place for sure---although Huricane Rina arrived on our 4th day with the wind keeping us up all night---we were never in any danger as the staff had adequately prepared for it and given out notices and plans should it had gotten worse. Only damage was a couple of places needing new thatch which was completed within 24 hrs. Staff are always polite and always busy maintaining the grounds and cleaning 24 hrs around the clock----the food is great at all the restaurants and the service is superb---the nightly shows are very entertaining and included in the package----they were planting new palms along the beach to add more shade along with the palapas before we left ---- definitely going back for trip 7 soon. Note---the Grand is recommended over the other sister buildings---due to no restrictions of # of restaurants to dine at and it has a higher quality of maintained rooms.
“Will be going back with family”
I enjoyed the hotel enough to return. I don't normally do all inclusives because I'm never there and I don't drink, but I utilized it this time. There were more than enough restaurants and the food was great in each was I was able to eat in. Only there from wed thru sun so there were still more to try. The club is right next door and had a foam party which was crazy fun. Liked that I didn't need to go into town to party because I was there for a wedding and to relax. I will come back with my family again. Didn't like that there were alot of electrical outlets that didn't work so I had to plug phone in bathroom, but overall rooms were fine.
“Can't wait to go back”
My husband and I just had our 4th visit to this hotel and have never been disappointed. We always have great service!!! We are looking forward to booking our next trip!
“Second visit but not our last...”
We stayed at the Grand Oasis for our honeymoon 13 years ago and returned again this year with our two sons. From the moment we stepped out of the taxi, we were treated like VIPs. The service is exceptional and the resort is beautiful. The all-inclusive plan is a wonderful way to get the most out of the resort experience. I would highly recommend the Grand Oasis for young couples or fun-loving families.
“Repeat customers!”
We have visited this hotel before and have enjoyed it very much. The weather was not optimal this time, but can't blame the hotel for that. We plan to visit again next year.
“Would never stay at this hotel again.”
The hotel is unique has nice marble floors and that is pretty much it...The food was terrible at every resturant except one and that was Dos Lunos.The grounds around the pool area was beautiful but, that is it.
“not even close to 3.5 stars, rooms are old and not attractive”
Very unhappy with the rooms, we changed 3 rooms and still problems in every room, the stuff was good, food avarage, no night entertament for families, MINI BAR HAD VERY OLD EXPIRED SNACKS, I THINK THIS HOTEL IS 2 STARS AT MOST
“Nice hotel”
The only 2 complaints we had were with the loud thumping noise from the pool that became annoying. We had a fan running and TV and you could still hear it till very late hours of the night.. Also-it was advertised to have 17 restaurants that we never found. The snack bar areas need to be improved with freshness of there food. Very cold with only choice of hamburger, hot dog, and cold French Fries. The hotel and view was beautiful with very helpful staff. Wished I spoke Spanish very hard it find someone to understand you.
Showing 1 - 10 results (of 100) · See more Grand Oasis Cancun All Inclusive reviews
Avenida Kukulcan, Km. 16.5 Cancun, 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Grand Oasis Cancun All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.1 km / 6.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Avenida Kukulcan, Km. 16.5 Cancun, 77500 Mexico
