Ratings based on 1,649 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Posted Jul 11, 2014
very nice resort,friendly staf ,butiful beach ,good food,great tours
4 out of 5
Recommended
for Everyone
by A verified traveler

Good vacation spot !

Posted Jul 10, 2014
Pros: Location
Cons: Better food choices.
Location: walking distance to shops,clubs and flea market.
Overall good experience, wifi charges not good, food ok, Italian restaurant the best of the three options. The villas were definitely the place to stay at the hotel with your own private butler and private swimming pool on your balcony. Close to the clubs and shops.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aliso Viejo, CA

Very Nice Hotel on the beach

Posted Jul 7, 2014
Pros: Same as above
Cons: Change up the type of food served in the buffet. Get rid of the timeshare reps at the front entrance. Did not like being hijacked at check-in.
Besides being a four star all inclusive resort, we chose this hotel because all rooms face the ocean. The food and service in all three restaurants (dinner reservations required) were excellent. The hotel and grounds were immaculate. The beach that fronts the hotel was beautiful. We would choose this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler from ky

Older resort

Posted Jul 6, 2014
Booked ocean view was told ground floor was all that was available unless I wanted to pay an additional 70.00 per night for a villa. After 2 nights & a lot of complaining got a rm on the 6th floor. The beds & pillows are extremely hard & the hotel is in need of updating. I would rate it a 3.5
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice experience, great weather, great views.

Posted Jul 4, 2014
Really east, comfortable and low key hotel. Only issue was mildew smell in room but I think that's because of all the humidity.
5 out of 5
Recommended
for Everyone
by A verified traveler from rialto ca.

Nice ocean view

Posted Jul 4, 2014
Excellent, excellent I would go back the staff greats you as if you were the only one staying there I cannot say enough good things.
3 out of 5
by A verified traveler from CA

buyer beware

Posted Jul 3, 2014
Pros: the view
Cons: less condo sales people, clear expectations on booking
Location: great beach
Make sure when you book this hotel that you reserve for 2 people. I thought I had that in my expedia reservation when I looked at rates. But I only booked for one. Reservation confirmation says it sleeps 4 so pretty misleading. When I got there they charged me an extra $110 for my wife. What a rip off. Good food, noisy rooms so no sleep after 630 AM. Excellent staff, too many condo sales people, premium liquor, decent pool area and great beach and view. Sewage smell around elevator area.
2 out of 5
by A verified traveler from Cupertino, CA

This hotel is terrible.

Posted Jul 1, 2014
Pros: The food is good, both buffet and Restaurant,
Cons: Stop the Time Share staff to chasing customer, Make Restaurant booking easy. Stop charge local call and toll free call, Make internet access free.
Location: It is good.
The Time share staff is lobby always mess you up, they chasing customers. The Restaurant booking need 2 days in advance, that is impossible for people only stay for 2 days. Charged 1$ for local call, 3$ for toll free! un-believable! Charged 16$ for internet, per device, per day. If a family had 3 iPhones, you have to pay $48 per day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Great Hotel on the beach!

Posted Jul 1, 2014
Pros: everything! staff, food, clean
Cons: nothing.. all is great !
Location: submarine, tours, shopping :) jetski
this was beyond my expectations!! staff is so great - whatever i needed they were always there. food was amazing! couldnt have been a better stay. I have gone all over the world but this by far was my favorite vacation
3 out of 5
by A verified traveler from Phoenix, AZ

Just okay

Posted Jun 30, 2014
Pros: Buffet opens till late at 11pm
Cons: Hotel rooms need make-over. Send unfriendly staff to training. Good to have steak and seafood at the buffet.
Location: Very close to nightlife district.
Front desk and convenience store staff were not friendly, like we were bothering them. Food at the buffet was just okay, we expected better quality and variety for the price we paid for all inclusive. Room and facilities were old.