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Pools need to stay open later. Dinning staff needs to be friendly ALL days of the week. Be better at refilling water. It was a fun and great time.
Great friendly staff, especially in the restaurants. The food is very good for an all-inclusive, with a nice variety of options. The beach is very nice, and the pool is good, However I wish they had hot tubs available in the pool area, and that it would stay open past 8pm. The rooms were comfortable, ...
This was our 6th visit to the Riu Palace. Almost feels like home. This year was stay in the All Adults Villas and truly enjoyed it. The pool is very nice with a quiet atmosphere. If you want action, the bar pool and others are just across the lawn. At the Villas, we were truly pampered with having ...
From the moment u get there you are treated Like royalty. The grounds are beautifully kept and immaculate. Service is immpecable. Food and drinks are great.we came last yr as well.will be back next yr.
Trip was great, food was incredible however when we checked into our room, we noticed we had an 'adjoining' room for families and we were in the 'kids' side. There was no alcohol in our fridge, our robes and slippers were kids sizes and the liquor cabinent was locked. We called the operator to have ...
This is my 6th time to Cancun & we keep going back because of the wonderful time we always have! This has been by far the best resort I've stayed. Everything from our check-in to check-out was absolutely wonderful. And as I always say...the mexican people go above & beyond & are truly wonderful to ...
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