Availability
Deluxe Platinum - All Inclusive
- One King Bed
Deluxe Room - All Inclusive
- One King Bed
Deluxe Family - All Inclusive
- One King Bed
4-star all-inclusive resort with 6 restaurants in Cancun (Cancun Hotel Zone)
VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
At VIP Access hotels, Expedia© Elite Plus© members receive free room upgrades and other perks upon availability at check-in.
See detailsBy the ocean
This all-inclusive resort is located in Cancun (Cancun Hotel Zone), close to the beach, Playa Ballenas, La Isla Shopping Mall, and Aquaworld. Also nearby are Luxury Avenue and Playa Marlin.
All-inclusive
Onsite meals and beverages are included in the room rate at Hard Rock Hotel Cancun All Inclusive. The resort also features 6 restaurants and a swim-up bar.
Free Wi-Fi, local calls
In addition to private spa tubs, guestrooms include complimentary wireless Internet access and minibars. Bathrooms feature showers and makeup/shaving mirrors.
Hotel Amenities
- General
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Hard Rock Hotel Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hard Rock Hotel Cancun All Inclusive features an outdoor pool and a fitness facility. Dining is available at one of the resort's 6 restaurants. A swim-up bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and audiovisual equipment. Event facilities include a conference center, conference/meeting rooms, and a ballroom. This all-inclusive resort also offers spa services, a complimentary children's club, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
- Elevator/lift
- Fitness facilities
- Restaurant
- Swimming pool - outdoor
- ATM/banking
- Gift shops or newsstand
- Total number of rooms - 571
- Number of floors - 12
- Multiple large conference rooms
- Audiovisual equipment
- Suitable for children
- Air-conditioned public areas
- Piano
- Pool table
- Swim-up bar
- Free breakfast
- Currency exchange
- Self parking
- Room service (24 hours)
- Safe-deposit box at front desk
- Spa services on site
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Banquet facilities
- Ballroom(s)
- Wedding services
- On-site medical assistance available
- Billiards or pool table
- Tours/ticket assistance
- Beach/pool umbrellas
- Free Wi-Fi
- Number of restaurants - 6
- Conference center
- Free self parking
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (free)
- Airport transportation (surcharge)
- Free parking
- Free guest parking during stay
- Free parking (limited spaces)
- Number of buildings/towers - 1
- Internet
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Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
- Parking
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Free parking, Free guest parking during stay, Self parking, Free self parking, Free parking (limited spaces)
- Room Amenities
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- In-room safe (laptop compatible)
- Free Wi-Fi
- Complimentary bottled water
- Air conditioning
- Electronic/magnetic keys
- Makeup/shaving mirror
- Slippers
- Shower only
- Wake-up calls
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Iron/ironing board
- Clock radio
- Desk
- Rollaway/extra beds available
- Private spa tub
- Free long-distance calls
- Cribs/infant beds (complimentary)
- Minibar
- Dining
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Guests are offered a complimentary breakfast each morning.
The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Frida - This restaurant serves breakfast, lunch, and dinner.
Ciao - This restaurant serves dinner only.
Zen - This restaurant serves dinner only.
Ipanema - This restaurant serves dinner only.
24-hour room service is available.
- Recreation
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Recreational amenities at the resort include an outdoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf lessons available nearby
- Golfing nearby
- Beach volleyball on site
- Spa
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- Massages
- Body treatments
- Facial treatments
Policies & Fees
- Check-in
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Check-in time starts at 3 PM
- Check-out
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Check-out time is noon
- Payment types
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Accepted at this hotel: American Express, Diners Club, MasterCard, Visa
- Pets
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Pets not allowed
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in
- Fees
- Show non-mandatory fees HideThe following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out fee: MXN 1440
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Promotions
- Details
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Resort Credit Offer
Book a minimum 3-night stay in any room category now – 15 December 2014, for travel now – 23 December 2014, and receive up to US$1500 in resort credits, based on length of stay as follows:
- US$500 in resort credits with a 3-night stay
- US$750 in resort credits with a 4-night stay
- US$1500 in resort credits with a 5-8 night stay