Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Hotel en zona hotelera practico si vas en auto

Posted Mar 28, 2015
Bueno atención instalaciones agradables y practicas
3 out of 5
Recommended
for Everyone
by A verified traveler

Detalles del cuarto

Posted Mar 23, 2015
El aire se apagaba de vez en cuando los wc no se llevaba bien el agua y los colchones algo incómodos
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, little bit of the beaten path.

Posted Mar 21, 2015
Stayed at this hotel for a few nights on the way back from Isla Mujeres, very comfortable.
Comment from Hotel Management
Mar 22, 2015 by recepcion@hiecancun.net, Hotel Management
Thank you very much for the comment, I`m going to share it with all the staff,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Obregón, Sonora, México.

La mejor opción para una visita rápida.

Posted Mar 19, 2015
Excelente ubicación, el desayuno es rico y en general muy limpio. Lo recomiendo.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oaxaca, México

Hotel cómodo para descansar

Posted Mar 17, 2015
Pros: El jardín y la alberca. La atención en el desayuno buffet por parte del personal es muy buena.
Cons: La limpieza de las habitaciones, no está mal pero se puede mejorar.
Location: Solo las plazas comerciales y antros, nada familiar para mi gusto.
Está bien aunque no tiene playa, está cómodo, y tiene todos los servicios, me gustó el jardín y la alberca para descansar y relajarse, está cerca de las plazas aunque si hay que tomar autobús.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
I stayed at this hotel for a week while getting dental procedures done in Cancun. The hotel was simple, but very nice, and it attracted people and families of all ages and nationalities. My room overlooked the pool, and it was so nice to sit outside on the small balcony. The pool was nice too, and just big enough to do some laps. One of the best parts of the hotel was the breakfast, which looked forward to it every morning. The staff were all very polite and helpful anytime I had a question. Some people might think this hotel is too far away from the beach and shops and restaurants, but I welcomed the quiet area, and the twenty-minute walk. I would definitely recommend this hotel to a friend, and if and when I return I will stay here again.
Comment from Hotel Management
Mar 19, 2015 by recepcion@hiecancun.net, Hotel Management
Thank you for the coment, we are all the time to serve you
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good priced hotel with excellent staff

Posted Mar 8, 2015
Pros: Price, breakfast, staff, pool, nearby deli serving tacos.
Cons: Sink was fragile and collapsed on last day! Also my room was noisey from something - an air con unit or something.
Location: Not a lot - deli serving tacos.
Stayed for a week, great staff and ok price. Good day trips from the desk. Brilliant breakfast which will keep you full all day. Breakfast area overlooks pool. I had an upstairs room and it had a balcony overlooking the pool. Clean room, cleaned daily. The hotel is away from all the others - a brisk 10 minute walk back to the bus stop to get get up and down the hotel zone/into Cancun downtown. There are no restaurants nearby - but a great deli that has a guy cooking tacos every night - they were amazing. There is also a small supermarket.
Comment from Hotel Management
Mar 12, 2015 by recepcion@hiecancun.net, Hotel Management
Dear Russell: Thank you very much for the comments, we are going to verify all this inconvenients at that room
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for stop over

Posted Mar 4, 2015
A good over night spot in Cancun, decent place at a decent price
Comment from Hotel Management
Mar 12, 2015 by recepcion@hiecancun.net, Hotel Management
Thank you for the coment !!!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Los Angeles

confortable

Posted Mar 3, 2015
Pros: nice and clean pool, quiet hotel
Cons: maintnance
Location: nigth clubs, water tours, golf
We had good experience, checking in was so easy and quick
Comment from Hotel Management
Mar 12, 2015 by recepcion@hiecancun.net, Hotel Management
Dear Math: Thank you for the comment, we are here to serve you!!!
Comment from Hotel Management
Mar 12, 2015 by recepcion@hiecancun.net, Hotel Management
Dear Math: Thank you for the comment, we are here to serve you!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom c

quiet comfortable hotel

Posted Mar 1, 2015
Ok for the price, had washroom issues Great b'fast, nice pool