Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane AUS

Great location!

Posted May 16, 2015
Across from the ferry on the front strip, no need for taxi. Great view of the harbour an walking distance to centre of town an beach. Lovely still new hotel, great size rooms with balcony to enjoy the view. Big beds, aircon an good working hot shower. A lovely little pool to cool off at the end of the day! To top it off staff were great, very helpful. I would recommend this hotel esp at its price point.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 7, 2015
Das Hotel liegt direkt am Hafen, man braucht also kein Taxi, wenn man mit der Faehre kommt. In ca. 10 min ist man am "Playa norte", dem schoensten Standabschnitt auf der Insel. Das Personal war sehr freundlich und hilfsbereit, das Zimmer war jeden Tag sauber. Der Pool ist etwas klein, braucht man allerdings nicht da man das Meer vor der Haustuere hat. Zimmer sind ausreichend gross, das Bad und vor allem die Dusche war sehr schoen und gross. Wir kommen gerne wieder.
5 out of 5
Recommended
for Everyone
by A verified traveler

Viaje dr descanso

Posted May 6, 2015
Es un hotel agradable que cumple con las expectatvas para descansar
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Apr 20, 2015
Pros: Staff, rooms, etc.
Cons: our balcony was noisy because it was on the main street.
Location: view of ocean, fishing boats, restaurants, beach....what else is there!
Great! The staff were wonderful, helpful and always gracious.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Excelente! Buena ubicación, muy buen trato por parte del personal. Hermosa la habitación en la que estuvimos! Desayuno sencillo pero abundante. Muy recomendable
4 out of 5
Recommended
for Everyone
by A verified traveler

NIce hotel close to ferry

Posted Apr 7, 2015
Pros: clean and well priced
Cons: unfortunately no beach view but you could see the ocean over the tops of the buildings across the street
Location: sat on balcony and listened to traffic/people watched
No beach view, but well priced and clean. Pool was small but refreshing. Not crowded even though it was spring break.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom gallegos

Buena limpieza, cómodas habitaciones

Posted Apr 6, 2015
Gran experiencia muy limpio , agradable , buen servicio y cómodo , buena ubicación
4 out of 5
Recommended
for Families
by A verified travelerfrom Colorado

We enjoyed our stay!

Posted Mar 27, 2015
Location: Recommend eating at The Joint, a Reggae bar and restaurant and Que Bravo, excellent taco's, quesadillas and salads, staff are super friendly!
Super friendly staff, nice facility, felt very safe, great location--we walked everywhere. Room was spacious, very clean, nice firm beds, nice ocean breeze with our bay view room, nice continental breakfast in open patio. Street noise-the traffic was annoying for this small island, we did get used to it however. Only feedback for Expedia is to clarify age and rate for child, we had accounted for our 17-year old online, but the front desk clerk stated there was a mistake, at first we thought they would charge us, but in the end, they did not, which was very nice of them. So hopefully Expedia will step-up! If we go back, we will stay at the Bahia Chac Chi again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jackson, Wyoming

Great hotel!

Posted Mar 15, 2015
Pros: Location and view. Amenities.
Cons: Turn the business office into a fitness room...?
Location: La Lomita restaurant just behind the hotel is a gem!
Just a few minutes walk from the best beaches, Hotel Bahia Chac Chi also costs less than on-beach hotels. I actually like the location--just a short distance from the ferry dock. The staff is extremely friendly and helpful. My room was bright and clean, with a balcony with a fantastic view of the bay! Breakfast was modest, but sufficient--cereal, toast, fresh fruit, yogurt, coffee and juice. I never used the little swimming pool, but it looked like a good idea for those wanting to get in out of the sun. They provide free beach towels and water, which come in very handy. The only down side is there is traffic noise, but for me it was such a constant din I was able to sleep right through it. This is my new go-to hotel in Isla Mujeres!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with water view close to the ferry

Posted Mar 9, 2015
Pros: Staff, location.
Cons: Internet speed.
Location: Near everything
The staff were very helpful and we enjoyed our stay. The hotel is very conveniently located so that you can walk one block from the ferry landing. It's close to all the restaurants, shops, beaches there. We'll use them again.