Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby Lisa from Chicago, IL
Cancun November 2013Posted Dec 2, 2013
Cons: the decor and flat screen tv's
Location: the location was great
As mentioned in previous reviews, the decor is dated; however, the service and cleanliness was very good. I had initially looked into renting a condo; however, the price wasn't right. After looking at this resort, they offer rooms with kitchenettes. We booked the Jr. Suite and it had a full kitchen (fridge, dishwasher, electric cooktop, and coffee maker), table w/chairs and living room apart from the sleeping area. This worked out well for us since we have two children. We took a cab ride to Wal-Mart (you can also take the bus, take R-2 bus) and picked up food to cook, juice, beer, snacks, etc. We weren’t hounded by the timeshare folks either, my husband and I were upfront and told them we had been to Cancun numerous times and weren’t interested. Overall, our experience was good for the money we paid. If you are looking for calm, relaxed atmosphere without the luxuries of some of the larger hotels, then this place could work for you.
for Everyoneby A verified traveler
Posted Nov 22, 2013
Clean room. Hot water. great view. Pool was clean, but too warm for my tastes. Beach was clean and service at the beach was excellent. Breakfast buffet was very nice, good variety and lots of fresh fruit. Third stay at this Hotel. Staff was friendly and accommodating.
for Couplesby Meg from San Francisco, CA
Beach Front Clean HotelPosted Sep 30, 2013
Pros: The pool was very clean and nice. the beach front with a beach and water.
Cons: Have a king bed be standard instead of the 2 fulls. Also, update the rooms a little.
Location: the beach was awesome, also just a few hotels down there is Captin Hook dinner cruise (super fun)
Stayed with a large group throughout the hotel last week for 4 days. Enjoyed staying here, very clean hotel and beautiful pool. it is right on the clean beach and has a bar front on the sand with good food. The rooms were a little out dated and all of us had got 2 beds in the room (2 fulls)... I don't sleep without my husband so they put our beds together, since I wasnt going to pay $75 for an upgrade to a room with a king. I did enjoy my stay here. The internet (WiFi) was very cheap and worked very well. I also liked the fact that they were very strict on the people walking through the doors, they gave us a wristband and checked for them at all hours of the night. There was a group of 20 of us and there was one guy who didnt have it and they made him check in and pay to come in. I felt very safe!
for Familiesby Yasmin from El Paso, TX.
This hotel has one of the best beaches in Cancun.Posted Sep 30, 2013
Pros: It has a wonderful beach.
Cons: Less noise in the afternoon.
Location: I like to take the bus to downtown Cancun for shopping. All excursions are available just like in other more luxurious hotels.
I like the hotel. Although it is old, it has an excellent beach, good location and low prices. Meal plans are optional.It is a family oriented hotel. Everything was very good for the price, except for the noisy music in the afternoon and also in the evening. Also, the air conditioning or some other motor on the roof made a lot of noice all night long, so I had problems sleeping. My room was on the 8th floor. Maybe in a different room the noise would be less noticeable. All in all, I think it is a good hotel and might chose it again.
for Everyoneby A verified traveler from san francisco
Loved the locationPosted Sep 29, 2013
Location was nice the staff was great! The only complaint I have is the the TV needs to be upgrade and they need softer beds!!!But beside that it's a great place!!
for Everyoneby elena from san jose cr
Very nice and comfortable for the price.Posted Sep 28, 2013
Best beach for children. Excellent ubication near centro cancun, airport and easy acces to playa Carmen and chichen itza
for Everyoneby A verified traveler
NICE HOTEL NICE BEACHPosted Sep 28, 2013
WE LIKED THE STAY AT CASA MAYA.....STAFF WERE VERY FRIENDLY ...ROOMS WERE A LITTLE OUT DATED, BUT FOR THE PRICE IT WAS GOOD
for Familiesby Martha from Texas
Posted Jun 24, 2013 on Hotels.com
Rms need 2 b updated w new furniture. Bed was too soft gave us back pain . Rms need to be Painted n more sound proofed. The beach n location is ideal
for Overnight Stay Before Destinationby dave
Posted Jun 17, 2013 on Hotels.com
for Everyoneby Jesse from Houston
OKPosted Jun 11, 2013
Pros: The spaciousness of the suite.
Cons: The smell.
Location: Location is good, but again, this is NOT the nicest beach in Cancun.
This is NOT the nicest beach in Cancun! It is ugly, with ships and boats around, and there was sea weed. I was surprised that no one even attempted to get me to attend some sort of presentation. The beds are hard, so it was not easy to sleep. The view from my room was dreadful. I was looking forward to hearing the sounds of the waves, but I was supremely let down.