Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from mtl
Nice getto spotPosted Jul 24, 2014
We were there for a music video, far from the resort but this is what we wanted.
by A verified traveler
You-get-what-you-pay-for hotelPosted Jul 11, 2014
The hotel is far away from all the action in Cancun. Moreover, the air conditioning had no temperature display or remote control, and the temperature couldn't be adjusted. When we requested another room, the front desk told us they were all set to a cold 18 degrees Celsius. We demanded a technician who could set the temperature higher, and when he came he told us there were indeed rooms available with adjustable air conditioners. He arranged a different room for us, but there the temperature display was definitely not accurate. A smell of paint outside the room, and a tiny pool contributed to the disappointment. The front desk was situated behind bars, reminiscent of a bank in a bad neighborhood.
by A verified traveler
Not the nicest area to stay inPosted Jul 11, 2014
Staff were okay but the place smelt and was not visually appealing. Just looked dirty.
for Everyoneby Jorge from Barquisimeto, Lara, Venezuela
Nice hotel for the pricePosted Jun 12, 2014
I came here just to spend a night before going to the resort, and I stayed here ONLY because I arrived late this date and thought not to pay the nite for an all inclusive resort thinking it was going to be a wasted nite...bad move! The location of the hotel its in the center of the city butthe surroundings are not good at all, If you need food or medicines or something at night make sure you have it with you, because there's not enough lights on he surroundings and it can be dangerous.
for Everyoneby A verified traveler
OKPosted Jun 7, 2014
NOT A BAD PLACE FOR THE MONEY WE PAYED.WOULD RECOMEND
by notsohappyguest from belize
Too secluded, far from everything.Posted Jun 7, 2014
Pros: DONT EVER EAT AT THE RESTAURANT. Food was expensive and terrible. You would be better off eating at a MCDonalds. Place was clean but looked a bit old.
I thought the hotel was closer to downtown. It is far from town and in a very secluded area. We were told by many taxi drivers that that neighborhood was very dangerous because there were many bars around. Drunken people would be roaming around at night and there is no telling what can happen. We were told not to walk around the streets at night. DONT EVER EAT AT THE RESTAURANT. Food was expensive and terrible. You would be better off eating at a MCDonalds.Place was clean but looked a bit old. Staff didn't do much to make our stay pleasant. I left my daughter's pillow in the room after I checked out and the guy who was there refused to let me back in the room to get it. He told me they had already given out the room to someone else and he was not told of any personal belongings left in the room. And that he wouldn't know where the pillow would be.
Recommendedby HL from Baltimore
Good for overnight stayPosted May 28, 2014 on Hotels.com
If you just want to spend a night in an inexpensive hotel before departing to Chichen Itza. This place is ok.
Recommendedby Nancy from Victoria
Posted May 21, 2014 on Hotels.com
The room was spotless. The front desk people were helpful with information on places to eat.
by E&G from BC
no hot water for 4 days....a bit far from busesPosted Apr 16, 2014
nice staff, coffee ok, dark neighbourhood, ok for the price
by Cora from Portland, OR
Good price, bad location!Posted Apr 10, 2014
Arrived at night for a one night stay and found our hotel in the old part of town. Very sketch even the cab drivers were surprised that we were staying there. We were all very relieved that we only stayed one night! No elevator, not a lot of guest but we were put on the 3rd, sweltering floor. None of us would stay there again, even for one night!