Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Great Location, Dated Hotel rooms

Posted Aug 11, 2014
Pros: The Location is great and there is parking available, The pool area is nice.
Cons: Internet in the rooms would be great, The rooms need more maintenance as a number of items where not working.
Location: Jax Restaurant next floor was great for Dinner and Breakfast, there are plenty of other type of restaurants minutes away and the beach right across th
The Hotel is in a great location right across the beach and close to restaurants, shops and so on. The rooms are a bit dated we booked there supposed to newly renovated suite but it showed its agar, The refrigerator was not working, the shower head was spraying water all over and a number of other small items . But considering the price and location it is a good option for Isla Mujeres. Internet is only available in the Lobby Area which is a drawback.
3 out of 5
by A verified traveler

NO WiFi .. No bridge to go there .

Posted Jul 29, 2014
There is no WiFi in rooms .. you have to stay in lobby to use the WiFi .. Also, you need to take a ferry to go to Cancun each time .. The ferry costs about $16-19 , so you can add this amount and stay in a better hotel in Cancun .
3 out of 5
Recommended
for Everyone
by A verified traveler from Indy

The pictures and description are not accurate.

Posted Jul 21, 2014
I was smart enough to research my trip through various websites to know that the pictures posted through Expedia was not completely accurate. My room was clean. The housekeeping staff was very friendly. The front desk staff wasn't rude however they were overly friendly. I didn't let this impact my experience, I wasn't on the island to be in the hotel or mingling with the staff.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2014
WE HAD A VERY NICE TIME. THE STAFF WAS SO FREINDLY. FOOD WAS REALLY GOOD. THE WEDDING WAS FANTASTIC. THEY DID A GREAT JOB. WE WOULD COME BACK AGAIN
4 out of 5
Recommended
for Everyone
by Lim

Good location

Posted Jun 5, 2014
A few minute walk from the ferry station if you board the ferry from downtown Cancun. Close to shops and restaurant. Room is clean and has lots of light. The bathroom design is a bit weird - one can look into the shower from the room. Wifi in room is nondetectable. Recommended.
3 out of 5
by Clinton from Calgary Ab

Needs work but location is great

Posted May 21, 2014
We got the hotel on an extremely cheap price so we didn't expect too much. We were very happy with the location and cleanliness of the room as well as the staff. We were disappointed about the condition of our supposed new wing room. Our shower barely got to warm with zero pressure. Our toilet was plugged every other day and our balcony was covered in pigeon poop. Our room was airconditioned and we had a sea view and that was what we prioritised. The only way I would recommend or consider staying there again is if it was thrown in for free as part of a package.
4 out of 5
Recommended
for Families
by nathalie from canada

Posted May 20, 2014 on Hotels.com
We did enjoy our stay at this hotel. The price was good. The room was nice and clean. It is well situated. There is a nice beach in front and short walk to North Beach.
4 out of 5
Recommended
for Getaway With Friends
by April from Texas

Good location

Posted May 19, 2014 on Hotels.com
We enjoyed our stay here. Rooms were clean. Enjoyed the creations made from towels every day by our cleaning staff. Beach is right across the street. Pool was nice for windy days. Very poor service at the on site restaurant. So we opted to eat at other locations. Shopping and restaurants are all within easy walking distance. WiFi was not available in rooms. Had to go to lobby or to bar area. Once logged in we could go to shady patio outside lobby or to the pool to continue on Internet.
4 out of 5
Recommended
by Daniel King from Roanoke, Va

Nice location

Posted May 5, 2014 on Hotels.com
Was able to check in early. Our room opened up to the pool and the hotel is just across from the beach! Just a short walk from the pier!
3 out of 5
Recommended
for Everyone
by torsten from Winchester Virginia

Ok hotel by the beach

Posted Apr 28, 2014
It's a very old hotel that needs a lot of help !!the new section needs help too. No water press !! Small old pool everything run down but just ok.