Ratings based on 366 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Marcos, TX
Great location.Posted Jun 29, 2015
Pros: The location of the hotel is great. I would suggest upgrading to the "newer" building or one of the suites. The hotel provides towels for the beach.
Cons: I wish there was Wi-Fi throughout the hotel. Not sure if this is possible, since you have to sit in an un-air conditioned lobby to get Wi-Fi.
Location: Restaurants are all within walking distance. This location has its own pool and a bar on the premises.
After my initial review, the management addressed my concerns. One of the concerns was not cleaning the room until after 4:00 p.m. The management responded immediately, and my room (and the others in my group) had our rooms cleaned before lunch time and did a great job. I appreciated that the staff allowed us to store our luggage as we had arrived early. This allowed us to go eat and look around. They also allowed us in our rooms early (at least 45 mins early), before check-in time, which helped tremendously when starting our vacation.
for Everyoneby A verified traveler from Columbia
Mexico TripPosted Jun 26, 2015
We had a great time.Everything went very well.Our experience all and all was great.
for Everyoneby A verified traveler
Good locationPosted Jun 10, 2015
been going to posada for 10 years. Always seems like home.
by A verified traveler from Texas
Don't stay here.Posted May 28, 2015
Location: Was able to walk to a convenience store about two blocks away to get a diet coke the next morning. No coffee at hotel.
Staff first put me in a room that had not been cleaned. After room change, no king bed as requested, shower curtain covered in mold, towels were something that I would use to dry my dog, no facial tissue and very little toilet paper. Stayed one night and bailed.
for Everyoneby A verified traveler from jason
Room wasn't as big as I thought/ no coffee.Posted May 19, 2015
Overall good. Liked the gardens but they were not open to the public.
by A verified traveler from Cancun
Mal personalPosted May 4, 2015
El hotel tiene una excelente ubicacion, de noche estranquilo y es seguro, lástima del personal de recepción, la señora de la limpieza ea la única persona sonriente del personal, y las habitaciones descuidadas con mobiliario roto y sabanas que picaban y en las que dormimos vestidos.
by A verified traveler from Edmonton, Canada
Terrible placePosted May 4, 2015
Cons: Update the rooms...
Location: Location is the only thing this place had going for it
The room we thought we booked looked nothing like what we ended up with... the smell was horrendous only 2 bath-towels that were pretty ratty looking.. no hand towels or face cloths, no coffee maker, air conditioner leaked all over the floor. The balcony is so small your knees are against the railing. And service was horrible... There was so much dust and dirt on the ceiling fan we were afraid to turn it on. Front desk doesn't care.. we asked for more towels and it didn't happen the 1 and only chair on the balcony was broken. We asked for a couple different chairs... didn't happen. We would never recommend this place to anyone... we tell people stay away...
for Everyoneby A verified traveler
Muy descuidado pero con excelente ubicaciónPosted May 4, 2015
Pros: La ubicación
Me tocó en la parte antigua del hotel la cual está muy fea y descuidada, recomiendo llegar a la parte remodelada, la ubicación es genial.
by A verified traveler from Repentigny
Je pense que l'on peut trouver mieuxPosted Apr 26, 2015
Cons: Rénover les chambres
Location: Plage, restaurants, boutiques
2e visite à cet hotel. La première fois nous étions dans la section rénovée et cette fois dans la vielle section. Nous avons de loin préféré notre première expérience. Pour le prix, la chambre dans la vielle section ne vaut pas la peine... Nous n'avons ni aimé la chambre, ni aimé la vue. On peut trouver mieux pour le même prix.
for Everyoneby A verified traveler from cancun
Terrible limpiezaPosted Apr 21, 2015
Sábanas sucias, cubre colchón manchado, no tienen roll de lavado de blancos. Piso sucio, no limpian cristales nouebles de terraza. Piso de baño con moho, regadera tapada con sarro. Se ve muy feo unas telas rosas al rededor de los preciosos postes labrados del bar. Vean que bien se ven los postes iguales del hotel de al lado solo barnizados