Ratings based on 159 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Great Location, Dated Hotel roomsPosted Aug 11, 2014
Pros: The Location is great and there is parking available, The pool area is nice.
Cons: Internet in the rooms would be great, The rooms need more maintenance as a number of items where not working.
Location: Jax Restaurant next floor was great for Dinner and Breakfast, there are plenty of other type of restaurants minutes away and the beach right across th
The Hotel is in a great location right across the beach and close to restaurants, shops and so on. The rooms are a bit dated we booked there supposed to newly renovated suite but it showed its agar, The refrigerator was not working, the shower head was spraying water all over and a number of other small items . But considering the price and location it is a good option for Isla Mujeres. Internet is only available in the Lobby Area which is a drawback.
by A verified traveler
NO WiFi .. No bridge to go there .Posted Jul 29, 2014
There is no WiFi in rooms .. you have to stay in lobby to use the WiFi .. Also, you need to take a ferry to go to Cancun each time .. The ferry costs about $16-19 , so you can add this amount and stay in a better hotel in Cancun .
for Everyoneby A verified traveler from Indy
The pictures and description are not accurate.Posted Jul 21, 2014
I was smart enough to research my trip through various websites to know that the pictures posted through Expedia was not completely accurate. My room was clean. The housekeeping staff was very friendly. The front desk staff wasn't rude however they were overly friendly. I didn't let this impact my experience, I wasn't on the island to be in the hotel or mingling with the staff.
for Everyoneby A verified traveler
Posted Jun 27, 2014
WE HAD A VERY NICE TIME. THE STAFF WAS SO FREINDLY. FOOD WAS REALLY GOOD. THE WEDDING WAS FANTASTIC. THEY DID A GREAT JOB. WE WOULD COME BACK AGAIN
for Everyoneby Lim
Good locationPosted Jun 5, 2014
A few minute walk from the ferry station if you board the ferry from downtown Cancun. Close to shops and restaurant. Room is clean and has lots of light. The bathroom design is a bit weird - one can look into the shower from the room. Wifi in room is nondetectable. Recommended.
by Clinton from Calgary Ab
Needs work but location is greatPosted May 21, 2014
We got the hotel on an extremely cheap price so we didn't expect too much. We were very happy with the location and cleanliness of the room as well as the staff. We were disappointed about the condition of our supposed new wing room. Our shower barely got to warm with zero pressure. Our toilet was plugged every other day and our balcony was covered in pigeon poop. Our room was airconditioned and we had a sea view and that was what we prioritised. The only way I would recommend or consider staying there again is if it was thrown in for free as part of a package.
for Familiesby nathalie from canada
Posted May 20, 2014 on Hotels.com
We did enjoy our stay at this hotel. The price was good. The room was nice and clean. It is well situated. There is a nice beach in front and short walk to North Beach.
for Getaway With Friendsby April from Texas
Good locationPosted May 19, 2014 on Hotels.com
We enjoyed our stay here. Rooms were clean. Enjoyed the creations made from towels every day by our cleaning staff. Beach is right across the street. Pool was nice for windy days. Very poor service at the on site restaurant. So we opted to eat at other locations. Shopping and restaurants are all within easy walking distance. WiFi was not available in rooms. Had to go to lobby or to bar area. Once logged in we could go to shady patio outside lobby or to the pool to continue on Internet.
Recommendedby Daniel King from Roanoke, Va
Nice locationPosted May 5, 2014 on Hotels.com
Was able to check in early. Our room opened up to the pool and the hotel is just across from the beach! Just a short walk from the pier!
for Everyoneby torsten from Winchester Virginia
Ok hotel by the beachPosted Apr 28, 2014
It's a very old hotel that needs a lot of help !!the new section needs help too. No water press !! Small old pool everything run down but just ok.