Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from north carolina

Best hotel to date

Posted Jun 26, 2014
The staff was wonderfull they fulfilled to all of our needs, we never felt We where away from home at all. We will be staying there again soon.
1 out of 5
by E.Garza from Texas

If you are expecting just a bed.

Posted Jun 21, 2014
Wifi only available in lobby or restaurant. A/C is only on while occupying room. Front desk associates are definately not helpful as if the guest (we) inconvenienced them. All requests totally ignored. We will not ever stay there again.
4 out of 5
for Couples
by Bird from Branchville NJ

Great Hotel

Posted Jun 20, 2014
i booked this hotel for a family friend that needed to stay 1 day in cancun..nothing but positive feedback from the couple..i am happy they like it and not complians.
4 out of 5
for Everyone
by Emma from Sydney, Australia

Quiet little hotel

Posted Jun 14, 2014
Lovely little hotel, about a 10 minute bus ride from the party zone. The only thing missing from the room was a fridge.
4 out of 5
for Families
by A verified traveler

nice hotel close to the beach

Posted Jun 8, 2014
Pros: everything
had a great little restaurant and bar. swimming pool
2 out of 5
by HL from Baltimore, MD

Home of the mosquitos

Posted May 28, 2014 on Hotels.com
The mosquitos in the room is like crazy. The room is damp and hot. I could not even fall asleep at night. Location is OK. OXXO convenience store is within walking distance.
3 out of 5
for Everyone
by Bob from Ottawa, Canada

Good value in Cancun

Posted May 12, 2014
Pros: The price
Cons: Small decor improvements
Location: Just off the hotel strip, but regular buses will take you down to where the action is.
Spent the week diving in Cozumel and had our last 2 nights in Cancun. Very surprised at how expensive things were in Cancun so the Sotavento was a nice surprise. The accomodations were relatively simple, but the beds were clean and comfortable. (They use some type of greasy floor cleaner so walking around bare-foot is not advisable.) I think if they made a few small changes my overall impression would have been better. The bathroom mirror was in terrible shape (what does a mirror cost?) and yet the rest of the bathroom was clean and worked well. A few pictures or colorful painting scheme would greatly enhance what is otherwise a very stark bedroom decor.. Overall it was good value for what we got.
4 out of 5
for Business Travelers
by leo from texas

fair for the price..

Posted May 10, 2014 on Hotels.com
Not bad
3 out of 5
for Everyone
by A verified traveler

good place to stay if your budget is limited

Posted May 7, 2014
Nice staff and room service. The room is not fantastic but worth the price you paid. Very close to the ferry to Isla Mujeres.
3 out of 5
for Everyone
by Emily from chicago

Nice hotel

Posted May 2, 2014
Pros: Location, price
Cons: The food
Location: Excellent location
Very nice hotel for a low budget, the rooms are clean, Carlos (front desk) very helpful & nice, good hotel for a long stay.