Book your room at Hotel Xbalamque Resort and Spa

Room type

Standard Room, 1 Double Bed

Max Occupancy: 2 guests (up to 1 child)

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Suite, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family-friendly Cancun hotel in Downtown Cancun with 4 restaurants

Location

This family-friendly Cancun hotel is located near the beach, within a 10-minute walk of Iglesia de Cristo Rey, Market 28, and Ceviche Square Cancun. Mercado 23 and Ayuntamiento de Benito Juarez are also within 15 minutes.

Hotel Features

Along with 4 restaurants, this hotel has a nightclub and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 91 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include rainfall showerheads, showers, and phones.

Hotel Amenities

Hotel Amenities

In addition to a seasonal outdoor pool, Hotel Xbalamque Resort and Spa provides a sauna and a steam room. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a nightclub, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Free! Free valet parking
  • Luggage storage
  • Conference space size (meters) - 85
  • One meeting room
  • Wedding services
  • Free! Free Wi-Fi
  • Porter/bellhop
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Total number of rooms - 91
  • Number of floors - 3
  • Bar/lounge
  • Coffee shop or café
  • Concierge services
  • Elevator/lift
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Library
  • Spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Parking (limited spaces)
  • Garden
  • Poolside bar
  • Safe-deposit box at front desk
  • Free! Free self parking
  • Year Built 1990
  • Number of restaurants - 4
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 1
  • Spa services on site
  • Steam room
  • Outdoor seasonal pool
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Internet

Available in all rooms: Free! Free Wi-Fi

Available in some public areas: Free! Free Wi-Fi

Parking

Free! Free self parking, Free! Free valet parking, Parking (limited spaces)

Room Amenities

  • Rollaway/extra beds available
  • Free! Complimentary toiletries
  • Rainfall showerhead
  • Air conditioning
  • Climate control
  • Phone
  • Daily housekeeping
  • Shower only
  • Television
  • Iron/ironing board (on request)
  • Desk
  • Cable TV service
  • Free! Free Wi-Fi
  • Room service (limited hours)
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Where to Eat

La Adelita - This restaurant specializes in Mexican cuisine.

Cafebreria El Pabilo - This coffee shop serves lunch and dinner.

Bar Las 4 Estaciones - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Restaurante Buonissimo - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Ecotours on site
  • Pilates classes on site
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Spa Services

  • Manicures and pedicures
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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