Book your room at Hyatt Zilara Cancun - All Inclusive
Premium Suite, 1 King Bed, Ocean ViewMax Occupancy: 2 guests (up to 1 infant)
Premium Suite, 1 King Bed, OceanfrontMax Occupancy: 2 guests (up to 1 infant)
Deluxe Suite, 1 King Bed, OceanfrontMax Occupancy: 2 guests (up to 1 infant)
Premium Swim Up suite KingMax Occupancy: 2 guests (up to 2 infants)
Junior Suite, 2 Double BedsMax Occupancy: 4 guests (up to 3 infants)
Junior Suite, 1 King BedMax Occupancy: 2 guests (up to 1 infant)
Premium Suite, 2 Double Beds, Ocean ViewMax Occupancy: 4 guests (up to 2 infants)
Premium Suite, 2 Double Beds, OceanfrontMax Occupancy: 4 guests (up to 3 infants)
Presidential SuiteMax Occupancy: 2 guests (up to 1 infant)
Luxury Cancún resort close to shopping malls for adults only
The Hyatt Zilara Cancun - All Inclusive Adults Only Resort lies along Cancún's resort boulevard, with the Caribbean Sea on one side and the calm of Nichupté Lagoon on the other; downtown is 12 km (8 mi) away. Plaza La Isla and Plaza Kukulcan malls are located nearby.
All meals and beverages at 6 restaurants, a 24-hour snack bar, and 6 bars, plus room service and minibar, as well as nightly entertainment and use of recreational facilities are included in The Hyatt Zilara Cancun's room rate.
Double jetted tubs
Bathrooms feature slippers, double jetted tubs, two shower heads, multiple massage jets, and marble vanities with two bowl sinks; beds have mahogany headboards and duvets.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and local beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Surcharges for premium or imported alcoholic beverages, bottled wine, and bottled liquor
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Surfing/boogie boarding
- Fitness facilities
- Onsite entertainment and activities
- Onsite live performances
- Airport transfers
- Use of golf cart
- Use of golf equipment
- Laundry/dry cleaning services
- Motorized water sports
- Premium and/or non-domestic beverages
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.
A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, spinning, aerobic, and stretching sessions. Tennis courts and complimentary bicycles are on-site. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, two spa tubs, and infinity-pool area.
Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.
Dining choices can be found at six restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.
Meeting, conference, and banquet facilities are on site. A business center provides five computers, a scanner, printer, copier, and high-speed Internet access (surcharge). Wireless Internet access is complimentary in the lobby area.
- Free breakfast
- Free valet parking
- Free WiFi
- Free wired high-speed Internet
- Number of restaurants - 6
- Full-service spa
- Turkish bath/Hammam
- Number of bars/lounges - 2
- Swim-up bar
- Health club
- Spa tub
- Coffee shop or café
- Steam room
- Free beach cabanas
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Rooftop terrace
- Coffee/tea in lobby
- Spa treatment room(s)
- Spa services on site
- Business center
- One meeting room
- Free pool cabanas
- Pool sun loungers
- Dry cleaning/laundry service
- Laundry facilities
- 24-hour front desk
- Limo or Town Car service available
- Arcade/game room
- Express check-in
- Free newspapers in lobby
- Tours/ticket assistance
- Multilingual staff
- Wedding services
- Gift shops or newsstand
- Hair salon
- Television in lobby
- Shopping on site
- Luggage storage
- Number of buildings/towers - 1
- Number of floors - 8
- Total number of rooms - 307
- Year Built 2007
- Tennis on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
Free valet parking
- Free WiFi
- Furnished balcony or patio
- Pillowtop mattress
- Jetted bathtub
- Room service (24 hours)
- LCD TV
- DVD player
- Premium bedding
- Hypo-allergenic bedding available
- Separate bathtub and shower
- Coffee/tea maker
- Pillow menu
- Rollaway/extra beds available
- Daily housekeeping
- Turndown service
- Free newspaper
- Free local calls
- Free bottled water
- In-room massage available
- Hair dryer
- In-room safe (laptop compatible)
- Free toiletries
- Iron/ironing board
- Blackout drapes/curtains
- Air conditioning
- Climate control
- Ceiling fan
Where to Eat
Reservations are not required at any restaurants. Dress is casual; wet clothes are not allowed.
Tapas & Pinxos - Serves Spanish tapas from northern Spain and the Basque region. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.
24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.
Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.
Sample menu for Spice
Pelicanos - Fusion of Caribbean and Mexican food served for breakfast, lunch, and dinner. Indoor and outdoor seating overlooking the beach and sea.
Sample menu for Pelicanos
Asiana - Features a koi pond and serves Asian food such as Cantonese, Thai, and Japanese for lunch and dinner. Two teppanyaki tables and sushi bar. Buffet or à la carte. Overlooks the palm-lined boulevard.
Sample menu for Asiana
Maria Marie - Mexican and French cuisine served à la carte for dinner. Restaurant is on two levels, with a brick ceiling and two-story window overlooking Kukulcan Boulevard and Nichupté Lagoon beyond. Bright, wall-sized flower and landscape murals.
Sample menu for Maria Marie
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
Nearby Things to Do
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. A rooftop tennis court allows both day and night play. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The hotel's spa, The Spa, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.
The Spa also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.
Minimum check-in age is 18
Check-in time starts at 3 PM
Special check-in instructions:
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Minimum guest age is 18
Caters to adults only
We should mention
Children 18 years old and younger are not permitted at this adults-only property.
Awards & Affiliations
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.