Ratings based on 264 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Houston
Un asco de hotelPosted Mar 3, 2015
Baños asquerosos no había toallas personal al educado muy mal servicio
for Everyoneby A verified travelerfrom Vancouver Canada
Nice hotel near the beach with floating RestaurantPosted Feb 26, 2015
Pros: Location & Staff
Cons: More English speaking people at frount desk
Location: It was near to Temptations hotel where My Daughter was getting Married
The Beds are really way to hard & so are the Pillows. The Chicken needed to be cooked a little more. Front desk staff could use some improvement ion their English that was the hotel's weak spot.
for Everyoneby A verified travelerfrom DF
GOOD VALUE FOR THE MONEYPosted Feb 25, 2015
Pros: BEACH RIGHT THERE
Cons: FOR THE PRICE EVERYTHING IS FINE
Location: BUS STOP
GREAT PLACE TO STAY CLOSE TO THE BEACH FAR AWAY FROM DOWNTOWN HOWEVER THE BUS PASS RIGHT ON FRONT OF THE HOTEL FOR ONLY FIFTY CENTS WE REQUEST A MINI FRIDGE OR OUR MEDICINE THEY INSTALLED RIGHT AWAY WITH NO CHARGE!
for Everyoneby A verified travelerfrom Paris
Hôtel les pieds dans l'eauPosted Feb 24, 2015
Pros: le restaurant sur pilotis avec une vue de la mer!
Cons: les desserts lors des repas
Bon hôtel avec vue magnifique mer! La nourriture est bonne avec des soirées à thème (Mexicain, Italien, Yucatán...)
for Everyoneby A verified travelerfrom Winston San Diego
Hotel correctPosted Feb 17, 2015
Bon séjour personnel accueillant surtout en Restauration les chambres sont grandes mais le mobilier est à changer les salles de bains sont à refaire en urgence!!! L extérieur piscine resto plage sont très bien dommage que les personnes de l hôtel qui vous proposent les activités extérieures soient des menteurs et des escrocs hôtel propre personnel plutôt dévoué par contre hôtel très bruyant
for Everyoneby A verified traveler
Hotel salida directa a playa . Ambiente tranquilo.Posted Feb 10, 2015
Location: Rutas accesibles---
Estancia agradable, limpieza excelente, personal agradable y confiable + honradez, ambiente tranquilo , buen servicio de wi-fi, cuenta con servicio de estacionamiento .
by A verified traveler
DO NOT GO HEREPosted Feb 10, 2015
This place was horrible. The room was never cleaned, dirty beyond belief. The staff was rude. The first meal I got served had metal in my food; it was unreal. I told the staff at the front desk nicely that I would be leaving and walked to the next hotel location. The staff told me I would be refunded for my stay. When the time came and I called them about the refund they were completely oblivious about getting my money back. I had to go through a whole procedure just to speak to someone who spoke English. I won't reccomend this place. I just wanted a nice relaxing vacation after losing my husband.
by A verified travelerfrom NC
Decent if u want cheapPosted Feb 7, 2015
Imperial las perlas is a cheap beachfront hotel ... I was on a budget, but next time wld spend a little more to get something nicer...geared towards locals as the staff really don't know English, staff tried their best ...food was not good,but edible...Right on the bus line which was good...Beds hard as bricks i slept on top of a pillow...Felt safe...overall ok for a couple of nights & if u will b away from hotel most of the time ;)
by A verified travelerfrom COL
Unpleasant HotelPosted Feb 1, 2015
Hotel staff did not have sense of service. Bellboy did not help with luggage, room smelled terrible, toilet was out of order, we did not receive all the towels during all our stay and wifi did not work properly. Our worst staying in a hotel.
for Everyoneby A verified travelerfrom PA
Posted Jan 31, 2015
Not much of a beach but you cant beat the price if you need a place to crash.