Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby kari from oreg
Nice hotel, on beachPosted Nov 28, 2013
Older hotel for cheap, on nice beach, great pools, rooms clean, but not terribly comfortable , staff wonderful and attentive
for Everyoneby andy from nashville, tn
Nice Hotel that is clean and quitePosted Oct 17, 2013
Pros: The head waiter will do anything to keep you in food or drink from 0700 to 2230 everyday. He a great asset to the hotel
Cons: shower water, toilet function, and a softer mattress
Location: shopping a short bus ride away, many restaurant's there also, all day trip you choose to do you are pick up at the lobby.
This hotel is an older one but is very well maintained and the staff goes above and beyond to ensure your stay is enjoyable.
for Everyoneby A verified traveler
Worst experience!!Posted Aug 11, 2013
It was brutal, not even just the bedrooms but also the service. I'll never go back to this hotel!
for Everyoneby Nate from Boulder CO
Great for the pricePosted Aug 1, 2013
Cons: Wifi Sucks
Location: Far away from the airport, but a 7 minute bus ride to downtown.
Really good. When I got there they tried to give me a room with two twin beds, even though I'd reserved a single King. I asked to be switched to a different room which they were cool about. But no king's were available, only a single double...yeah. Thumbs down. The second room door lock wasn't working properly, so I asked to be switched again. And lo and behold a super sweet suite with a king sized bed overlooking the ocean was magically available. The inclusive breakfast was different but nothing great. The beach is small, but not bad at all. Good security, awful wifi access, and overall pleasant. Bring both cash and pesos, because everyone charges some different exchange rate.
for Getaway With Friendsby Hugo
Worst everPosted Jul 28, 2013 on Hotels.com
Room didn't match description given by hotels .com nothing like it suggestion take it out of ur list of hotels it's horrible
for Everyoneby priscy
Vacation in cancunPosted Jun 24, 2013
Pros: The staff was always helpful.
Location: Nice quiet place just 10 mins on the bus from everything.
We slept at this hotel for a week we didn't spend a lot of time here we were always out doing things.
for Couplesby Gary from Wisconsin, USA
Cancun tripPosted Apr 21, 2013
Location: no worse than anywhere else
Our room had a beautiful view of the ocean hotel beach. Everything was clean. However, the food was sparce. We had breakfast included which was ok with fruit, pancakes etc. And eggs to order. The rest of the menu was less than expected. We went one day for lunch and they had no hamburgers. Just hot dogs and tacos. The bartender near the pool, Miguel, was great. We had a good time and would stay there again.
for Everyoneby A verified traveler
the food and the marina gentleman was excelentPosted Apr 14, 2013
i will never go back to this hotel, no coffe machine in the room, no iron neither iron board, no hairdrier. the hotel needs lof of updates. in the bar the play the same music all the time, i canot listen to carlos santana anymore. the bathroom smell like swer. the food was EXCELENT and everyone was very polite. it was a little marina and the gentleman in charge mr omar told us where to go and places to visit.
for Everyoneby A verified traveler from Florida
No Comfort At AllPosted Apr 2, 2013
Cons: Bed, Bathroom
Location: Location was between Downtown Cancun and the bar scene (Coco Bongo, etc.) in the Hotel Zone.
Room smelled, even after we asked to deodorize it. It was bare basics, a bed with a boxspring that was very uncomfortable, a nightstand, table w/2 chairs, tv and a fridge. The room was large, #302, first floor with sliders opening to the pool. But still bare basics.No comfort at all. Bathroom was very small and shower didn't drain properly (even after they 'fixed' it). Never did get any hot water from the sink. Shower took a while to heat up. Breakfast was a nice spread, wifi only in lobby (I already expected this). Parking is very limited if you have a rental (otherwise $50 taxi from the airport, $30 to the airport). Beach, pool, exterior of the hotel was nice, but the room? Dissappointed. Hotel Zone bus picks up across the street and drops off next door at the Holiday Inn, so that was nice.
for Familiesby Dave from Mechanicsburg, PA
A bargain stay close to everything, but quiet!Posted Mar 29, 2013
Pros: I pefer an economy hotel with a beach, and walking distancc to Cancun Centro. For my desires, this hotel was perfect.
Cons: I gave this question some serious thought, but came up with a blank!
Location: The closest hotel on the strip to downtown Cancun, plus having a beach and pool.
I stayed at this hotel for two weeks, and found it to be a real bargain. It is close to the hotel zone for those that like the party scene but far enough away to be nice and quiet! It is only a 1.5 mile (3 metre) walk to Av Tulum if you would like to visit Cancun Centro to mingle with the locals and enjoy being in Mexico. Try it, I think you will like it! In any case it costs just 8.5 Pesos to go either way by bus, if you don't like to walk. The Hotel is not 5-star so don't expect that and that is not what you are paying for! But, you will find that the hotel staff will do their best to make you as comfortable as possible and experience a pleasant stay. The rooms vary from rather old, to relatively new and nice. If you are considerate when asking favors from the staff (such as a room change) they will accomadate as soon as a more plesant room is available. Be careful, the shower water is HOT. The buffet breakfast is plentiful, but get there as early as possible, as the food is not kept hot. A cook is on duty to make eggs and omlets to order. There are plenty of other breakfest foods and fruits to choose from. This was about my 20th trip to Cancun. I've stayed at many different hotels, and all things considered, this was one of my most enjoyable trips. I visited there during March, and I will definately be returning to this hotel next winter if not sooner!!!