Ratings based on 558 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby Orlando from Alberta, Canada
Excellent Beach coast. One of Cancun Best.Posted Mar 4, 2014
Pros: Beach coasts
Cons: timeshares rep's to be more professional. Breakfast package available or better cost on the restaurant menu.
Location: very close to informal restaurants, supermarket and laundry facility.
The hotel itself is well maintained even though it has more than +25 years. Is one of the best beach coasts you can enjoy especially if you like the beach and have young kids. the beach itself doesn't have any waves whatsover and it can be seen as a pool!. Pros: Beach Coast, friendly staff, clean rooms, decent hotel rate. close to informal restaurants and laundry facilitiy. 1st floor has a private hammock! Cons: Obnoxious time-share rep's trying to sell you their offers everyday. They lie to you in order to catch your attention. Restaurant cost pricey for the amount of food given + limited variety on the menu. Should have a breakfast package. Child care closed only opens in high season... they should have noted that. Mattresses were too firm... nothing alike to the rest hotels experience in the past.
for Everyoneby Mel from Orange County
President Resort ReviewPosted Mar 4, 2014
I was expecting a bit more out of the resort. Specially for the price we paid. But it was above average overall.
for Everyoneby Lisa from Wisconsin
Nice hotel on the beachPosted Mar 4, 2014
Pros: The proximity to the beach, friendliness of the staff and cleanliness of the hotel
Cons: Making sure the coffee is replenished in the rooms.
Location: The location was perfect, close enough to the restaurant/night club area but far enough away that it was quiet at night.
Our stay in Cancun was really nice. The hotel staff are very pleasant and always willing to help. The room was always clean. The beach is always clean and the bar staff were there to bring you food and drinks. We couldn't ask for a better place to stay. My only complaint is that we never had our coffee replenished in our room. Every night when we got back to the room we had to call down to Guest Services to get more coffee. They were quick to bring it up and someone always called us to make sure we got what we asked for.
for Everyoneby Rosie from Michigan
Phenomenal locationPosted Mar 4, 2014
Pros: Good food, comfortable room, good service, polite staff.
Cons: Change the location of the shower head in the bathroom. It's hand held and & prefer a permanent shower head.
Location: There's a bus stop right at the entrance of the hotel. There are plenty of things to do in Cancun. Taxis are also readily available.
The Caribbean beach is clear. The sand is beautiful and hotel staff take great care of the beach. We highly recommend the breakfast buffet. It's a great way to start your day. The rooms are comfortable with your own thermostat control. There are 2 pool choices - 1 for adults and 1 for everyone. We used the everyone pool the most. The hotel and grounds are well maintained. It's an awesome location.
for Everyoneby C from Vancouver, BC
Intercontinental Presidente CancunPosted Mar 1, 2014
Pros: I loved the beach. The beach was the best part of this hotel.
Cons: The lighting was a bit dim in the hotel, could use brighter lighting.
Location: Good location, right near the nightlife and the restaurants/shopping.
I had a very good experience at this hotel. The staff were very friendly and welcoming and there were no problems! It was a very relaxing vacation, just what was needed.
for Everyoneby Kathy from R.I.
Best beach and hotel in CancunPosted Mar 1, 2014
Pros: Staff and location.
Cons: Would not improve on anything.
Location: Close to shops with lots of restaurants near by
This hotel is by far the best managed hotel in Cancun. The entire staff is exceptional in their friendliness and attention to your needs. Any request is taken care of immediately. El Presidente is located on the best beach in all of Cancun. The water is calm, the waiters professional, and you can be in sun or shade, as the beach has many palm trees or shelters to escape the sun if you need to. I highly recommend this hotel as a great vacation!!
for Everyoneby Linda from Renville, MN
Great HotelPosted Mar 1, 2014
Pros: Beach, location, size, price, quiet
Location: On the bus route, making it easy to get to shopping and clubs
Perfect hotel for us! We loved the size of the hotel and thought the staff treated us wonderfully! Perfect Beach and the staff was awesome! We would love to go back!
for Familiesby Liz from long island
Great staff, nice beachPosted Feb 26, 2014
Better than expected. The staff was wonderful. From the bellman Fredrick to the concierge aldolfo to the wait staff. Everyone was great .they went above and beyond to help. The hotel was clean. We had the perfect rooms for my family. Nice location . Close enough to walk to the action but far enough you don't hear the noise.
for Everyoneby tami from san francisco
Nice hotel with beautiful resortPosted Feb 26, 2014
The room was clean and comfortable, not big , we asked 1 king bed but we got twin bads instead. The mini bar drinks in the room were too pricy compare to another luxury hotel that I have been. The resort is big and quite. Beautiful beach and pool. The hotel is 10 minutes walking from the bars. The internet is not included in the night price and it is 20 usd per day.
for Everyoneby A verified traveler
Accommodating and Comfortable - Right SizePosted Feb 25, 2014
Pros: On event nights the grounds were quiet by 10:30 pm. The beach was spotless and a very gradual slop under the water.
Cons: The rooms in the ocean view did not include balconies but that would have been nice.
Location: Most of the mall stores and larger brand restaurants are two to five miles down the road. The bus runs directly there and back for about 2 dollars.
This is not a large resort but a comfortable size with two pools and good beach facilities. It was a wonderful place to relax and then go offsite to dive, snorkel, and fish. I found the front desk, restaurant and bar staff very friendly and helpful. The personalities of the wait staff made our special event! The food was good in the restaurant, the grill and on the beach service as well. The only disappointment was that damp bathing suites did not dry in the room but the air conditoning definitely works! The view from the oceanside rooms is like a post card!