Ratings based on 623 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Philadelphia
A small oldie but with good qualityPosted Aug 25, 2014
Pros: Hotel rooms were renovated, and the view of the sea was really a must. The hotel was quiet and small, and thus was very relaxing.
Cons: hotel facade was old and gives a poor impression on arrival. however once in your room it was all great.
Location: the beach was the best part of this hotel, quiet transparent very warm waters. We were not so trilled about the city and spent most days out the sea
We are members of the intercontinental program and thus this often will be included in the decision to pick the hotel. In this case we read that the hotel was situated in one of the nicest and quieter beaches in cancun , and it was not far from all amenities. We were not disapointed, the beach in itself was amazing. The hotel had reall its value on its people. we were very welcomed and at any turn all our requests were well attended. We did not do a all inclusive rate, but in fact ended up eating in the hotel most days given the quality of food and service. All in all a very nice and welcoming experience.
for Everyoneby A verified traveler from KZ
Great beach!!!Posted Aug 22, 2014
The most great thing about this hotel is the beach, it is great and very close to the hotel. The hotel itself is slightly old, but retaurants and beach (where we spent most of the time) are great. The food is also very good and reasonably priced.
for Everyoneby A verified traveler from texas
Great beach quiet hotelPosted Aug 8, 2014
Not an all inclusive like expedia page says..$80 us for wifi charge Needed a massage for each time I slept on the hard bed.. They charge you for calling a cab.. But ,Gorgeous beach and calm water. Great friendly staff and service. Better food at hotel than all other restaurants we tried on the hotel strip. Ridiculous pricing for mediocre food and wines.. Go downtown for real food and pricing..maracame or vecci at atrium
by A verified traveler from Columbus, Ohio
Pretty Beach, bad service.Posted Aug 6, 2014
The beach was beautiful with amazing sand but the hotel staff was Unhelpful and do NOT order room service. The food always comes cold and they forgot something every time. We wouldn't have ordered twice if it weren't for the fact we got back so late. Valet tried to make us park our own car because they were busy and told us that's how it worked and then multiple times had us go get our own car as well because they didn't want to. The room is big and has a nice shower and bathroom. The view of the ocean is amazing but the bed is kind of hard for my taste. Overall the room is nice though.
for Everyoneby A verified traveler from houston, tx
Next to the beach!!Posted Aug 3, 2014
We had a great time at this hotel. Everyone was very nice. I would go back to this hotel.
for Couplesby A verified traveler from Orlando, Florida
Excellent VacationPosted Jul 29, 2014
Pros: Room was great! Stayed on 6th floor with ocean view, private deck. Did i mention how great the staff was?
Cons: Heard from staff it will be closed September through November for renovations. Not a moment too soon. But it is holding up well regardless.
Location: Centrally located, short walk to just about everything
Excellent location, condition, room and great staff. Lots of water sports options (extra). Easy walking to shop and food. Did i mention how great the staff was? So attentive and friendly!
for Everyoneby A verified traveler from Austin
Nice hotel on the beachPosted Jul 27, 2014
We had a wonderful stay at this hotel on the beach. We were on the Club floor with a balcony with an ocean view. Breakfast was great, and what this hotels strongest selling point is its excellent location. Be careful of bringing valuables to the beach - someone walked off with my nephew's goggles. But overall, this was a great place to stay.
for Everyoneby A verified traveler
Luxurious hotelPosted Jul 12, 2014
I had a fantastic time. Everything about this hotel was extordinary
for Everyoneby A verified traveler from ca, usa
BEAUTIFUL BEACHPosted Jul 11, 2014
Good experience but be careful with your personal items. My cell and shorts were stolen from beach area :(( someone went into my beach bag while swimming. Hotel security did nothing to help :((
for Everyoneby A verified traveler
Execellent stayPosted Jul 11, 2014
Cons: Beware of the Xcarat salesman in the hotel. Untrustworthy
Good hotel, good location. Would definitely stay there again