Ratings based on 805 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Peoria, Illinois

The prettiest facility I have ever been to

Posted Jan 31, 2015
Pros: Everything
Location: Drugstore, grocery store, pizza restaurant, and laundromat accross the avenue from the Presidente
I thought the Presidente was a new facility, but found out it hab been rehabed. The staff was very helpful and cooperative. Always willing to help us out with speaking spanish. The grounds were beautiful with 2 large swimming pools, one called the quiet pool, for adults only. Outside bar and restaurant with a lovely view of the Carribean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Concon, Chile

Completely happy

Posted Jan 31, 2015
Pros: Everything
Location: The location is very good, and is hard to go anywhere when you have all you need.
The hotel facilities are outstanding, the restaurants excellent, the beach with a perfect sand, the service above anything you can image.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Lovely hotel.

Posted Jan 29, 2015
Pros: Staff are outstanding. Gorgeous beach. Great breakfast buffet. Fabulous bed in the room; so comfortable it feels like you're sleeping on a cloud.
Cons: More activities on site when weather is not good outside. Better lighting in bathroom for applying makeup. A foot rest in shower for shaving legs.
Location: Location is excellent for walking to tourist zone. Bus right outside hotel front. Beach is superb. Concierge excellent in finding offsite activities.
We had a terrific time. Great hotel, beautiful grounds, beach and pool. Walking distance to stores and restaurants and bus transportation right outside front doors. Staff are excellent. Beautiful area. Fabulous breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Clean hotel. Very friendly and accommodating staff. Relaxing, quiet hotel and environment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Excellent hotel and beach

Posted Jan 24, 2015
Pros: Everything but the rooms are kind of noisy
Cons: The noise between rooms and hallways
Location: Very well lacated close to all night life and several good restaurants
Everything about this trip was awesome, weather included.
4 out of 5
Recommended
for Everyone
by A verified traveler

Muito bom a estrutura de praia do hotel

Posted Jan 24, 2015
Hotel com ótima estrutura de praia pra relaxar, porém o hotel não tem internet, tem q se pagar
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 23, 2015
Great hotel. 15 mins walk into town, bus stop right outside. Hotel has several good restaurants and 2 great pools. It also has the gorgeous beach that pretty much comes into the hotel. It's not cheap but it's worth it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
The staff are very friendly and helpful. We asked them about the information on almost everything. They were every patient. The breakfast is really good. The beach is nice, not crowded. If you are seeking places which are not all-inclusive, this is definitely worth staying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel and Beach

Posted Jan 21, 2015
Pros: Beautiful beach, excellent staff
Cons: Not much
Location: Beach, golf, restaurants, shopping
Beautiful Hotel with the nicest white sugar sand beach in Cancun. Excellent staff, excellent food, great pool, great location. Doesn't get much better.
4 out of 5
Recommended
for Couples
by A verified travelerfrom New York

Very good (4) star property

Posted Jan 19, 2015
Pros: The Club Lounge and room size were really nice. Staff is very attentive.
Cons: It's at every property in Cancun, the sales people are a bit of a bother.
Location: Fish tacos must do, right across the street for about $5.00.
The new renovation is really nice, I previously stayed at the property about (2) years ago, and nice to see they invested in not only maintaining, but upgrading the property.