Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
칸쿤에 처음 도착하여 숙박하게된 호텔이다. 공항에서 찾는데 어려움이 많았지만 번화가에 위치하고 가격대비 아침식사는 너무나도 훌륭했다. 또한 주차장 시설또한 보안이 잘되어 너무 좋았다. 시설 서비스도 가격대비 너무 좋았다.
3 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, tn

May 11-16

Posted May 17, 2015
Cons: The first floor is LOUD. Hard to sleep. And something sounding like an oven started banging around 5am every morning. My room above the kitchen? Maybe
Very friendly employees, nice clean room with coffee maker/ fridge/ microwave, free shuttle, and centrally located. Within walking distance to mall, market 28, and walmart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel.

Posted May 17, 2015
Cons: Nothing
Location: Plaza Los America...walking distance.
Great location from the ADO bus. Clean. Breakfast is decent too.
5 out of 5
Recommended
for Families
by A verified traveler

全て揃った最高のホテル

Posted May 4, 2015
部屋には、冷蔵庫、電子レンジ、庭にはプール。値段も安く最高のホテルでした。また、行きます。ホテルのスタッフも対応が非常によい。
3 out of 5
by A verified traveler from JH

Sufficient enough

Posted May 3, 2015
Not exactly "near the airport" as advertised. There are several options closer. But that's a relative description I guess. Loud, continuous hum of a generator or something would have kept me awake all night had I not been exhausted. Very stark in appearance. No warmth or charm. That said, it was very clean. A place to crash and nothing more.
5 out of 5
Recommended
for Everyone
by A verified traveler from MERIDA

Excelente la ubicación cerca de la playa

Posted Apr 21, 2015
Pros: su ubicación, atención y comodidad
Cons: el aire acondicionado de la habitación.
Location: se encuentra cerca del centro comercial Las Américas y de la playa.
mi estancia fue solo de un día pero fue una experiencia muy agradable y cómoda, sí lo recomiendo
3 out of 5
Recommended
for Families
by Jennifer from Chemainus

Friendly staff, small room

Posted Mar 31, 2015 on Hotels
The hotel was clean and the staff were very friendly and helpful. However, we had booked a room for 5 people - two queens and a fold out couch, and got instead a very small room with two queens, no couch (fold out or otherwise) and no room for a cot. As we were only staying one night we just sucked it up but it would have been terrible for an extended stay. The pool was neat with spray of showers coming down from a wall.
4 out of 5
Recommended
for Couples
by Marco from São Paulo

Bom hotel, mas distante da região turística.

Posted Mar 28, 2015 on Hotels
O Café da Manhã é mexicano, com feijão e fajitas com creme. Algumas frutas, pães variados, wafles com mel, etc. Mas senti muita falta de queijos, pois não foi oferecido nenhum!
1 out of 5
Recommended
for Business Travelers
by Martin from Miami

OVERBOOKED HOTEL? UNACCEPTABLE!

Posted Mar 24, 2015 on Hotels
I really had a bad experience at La Quinta Inn & Suites Hotel. I arrived at the hotel to finally check in after traveling for 7 hours. I was checking in at 11:30 PM exhausted after working and traveling all day. The lady who received us at the front desk told us the hotel was overbooked. My reservations were confirmed 2 weeks in advanced by Hotels.com and I never received a letter from the hotel or a notification saying they were not longer going to take us. The "arranged" another hotel for my colleague and I near by. They said they had two rooms ready at the nearby hotel and when we got to the other Hotel they said they only had 1 room available, I found that completely UNACCEPTABLE!! I currently hold a Gold Membership at Hotels.com and this is the fist time in my life where I go to a hotel and they tell me they have a overbooked hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Posted Mar 24, 2015
Pros: Clean, modern, respectful staff.
Cons: When staff know people are checking in, it would be nice if the Air condition could be working and turned on ahead of time so the room is cool.
Location: It wasnt bad.
It was a very nice,modern hotel. We checked in in the afternoon around four, very hot and hungry and tired. The room was very hot and smelled musty due to humidity. The dining room was closed so we had to walk around the area to find food. We wanted to shuttle to the beach as per their advertising, but their shuttle driver wasnt there. We decided to go to the room and relax. The air conditioner didnt work! It was uncomfortably hot all the night which made sleeping next to impossible. Three of the most important advertised amenities were not available. We were very disappointed because we had travelled all day and were hoping we could just stay there and get food and rest in a cool place before our next leg of our journey.