Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MERIDA

Excelente la ubicación cerca de la playa

Posted Apr 21, 2015
Pros: su ubicación, atención y comodidad
Cons: el aire acondicionado de la habitación.
Location: se encuentra cerca del centro comercial Las Américas y de la playa.
mi estancia fue solo de un día pero fue una experiencia muy agradable y cómoda, sí lo recomiendo
3 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Posted Mar 24, 2015
Pros: Clean, modern, respectful staff.
Cons: When staff know people are checking in, it would be nice if the Air condition could be working and turned on ahead of time so the room is cool.
Location: It wasnt bad.
It was a very nice,modern hotel. We checked in in the afternoon around four, very hot and hungry and tired. The room was very hot and smelled musty due to humidity. The dining room was closed so we had to walk around the area to find food. We wanted to shuttle to the beach as per their advertising, but their shuttle driver wasnt there. We decided to go to the room and relax. The air conditioner didnt work! It was uncomfortably hot all the night which made sleeping next to impossible. Three of the most important advertised amenities were not available. We were very disappointed because we had travelled all day and were hoping we could just stay there and get food and rest in a cool place before our next leg of our journey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MIAMI

Posted Mar 18, 2015
Pros: EXCELLENT FOOD & SERVICE
Cons: EXCELLENT HOTEL
EXCELLENT FOOD & SERVICE , GREAT ROOM, GOOD PARKIING. VERY GOOD LOCATION,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey, N.L.

hotel muy confortable

Posted Mar 18, 2015
Pros: habitacion en general
Cons: variedad en el desayuno
Location: hay antro y bares cercanos, restaurantes comodos
hotel cerca de transporte publico, cerca de la playa
5 out of 5
Recommended
for Everyone
by A verified travelerfrom livorno

Ottimo per una notte a Cancun

Posted Mar 9, 2015
L' hotel e' facilmente raggiungibile dall' aeroporto 15 min in macchina, il personale e' molto cortese, offrono free shuttle service per brevi distanze, c'e' il parcheggio privato chiuso, la colazione buona ma otrebbe essere meglio, ma per i canoni del Messico va bene, le camere nuove belle spaziose e moderne, ottimo per appoggiarsi una notte a Camcun
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasoble price with good conditions.

Posted Mar 7, 2015
Clean and spacious room, but emplyees are less trained. Reasonable price with good conditions.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom milano

Albergo di passaggio

Posted Feb 27, 2015
Vicino all'aeroporto a circa 20 minuti. Pulito , senza pretese. Va benissimo come hotel di passaggio .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom france

Family stops in Cancún

Posted Feb 23, 2015
Nice and large rooms Clear and quiet Staff was nice and hepful Large choice in Buffet breakfast Large underground parking Very good for the price
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Nice, non-overpriced, conveniently located hotel

Posted Feb 23, 2015
Hotel was a convenient location-- short walk to the bus stops to get to wherever you need. The buses come so regularly we never had to wait for one. And they take you to all the different beaches- Hotel Zone- etc. Next door is a convenient store which was great for grabbing water and other necessities. There's also a couple restaurants located right by the hotel- one of which seemed to be a popular locals place and was absolutely delicious! You can also easily walk to the Las Americas Mall which is a huge, super modern mall with tons of stores and places to eat. This was a great way to spend a rainy day- which we had the day we were leaving. The hot tub didn't work which was a bummer, and the pool is small and was cold the majority of the day since the sun only hits it in the morning. But we weren't there for the pool so it was fine. Staff was incredibly friendly, knew English, and the breakfast/service was GREAT! If you're interested in seeing the local side of things, and/or will be traveling with kids I'd definitely recommend taking a walk to Parque de Las Palapas on Sunday evening! (Recommended to us by front desk.) It is a huge park with a TON of things for kids to do including a bunch of car toys for them to ride around in and various other amusements. There's also 40+ food stands with local vendors serving up dishes and treats for CHEAP. This was definitely a nice stay for for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Clean and nice staff

Posted Feb 10, 2015
Nice if you don't mind not being near the beach, but public transportation is good, and the city is safe overall.