Ratings based on 555 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from columbus oh
Muy excelente!Posted Jun 28, 2015
Pros: Service, setting, food and drink. The service was extrodinary in every sector of the facility. The grounds were impeccable.
Location: Great central location on then main hotel road. If you wanted to leave the facility, a number of shopping and club locations are available.
My wife and I had the great experience at this hotel. From the greeting at the door to the wait on our return ride to the airport, we were pampered and served by a happy staff who loves serving travelers
for Couplesby A verified traveler
Le Blanc is an excellent choice for all inclusivePosted Jun 26, 2015
Pros: Service and food......
Fantastic resort.....great attention to detail.....takes serving the guest very seriously.....a must visit.
for Couplesby A verified traveler from Toronto
Amazing hotels for couples with high expectation.Posted Jun 7, 2015
Pros: I loved the infinity pool and the beach!
Cons: Organizations of excursions can improve by being a bit organize, because there was twice were our excursions were a bit mixed up.
Location: Coco Bongo
This is my first time to Cancun, and I was a bit worried about the quality of hotels since I usually have very high expectations. When I first arrived I was already in love with the white design of the hotel and simple and modern. The infinity pool was absolutely beautiful and the beach was just perfect with blue teal water and white sand, very clean. Overall the food was okay for the hotel, I think it's already one of the best in Cancun. The staff were all very friendly and helpful, with the exception of one who help and explained the resort credits to me when I was first arrived, and caused a huge confusion and wasn't responsible for it. However her manager stepped up and resolved it very nicely. Really enjoyed my trip here, wonderful for couples wanting to spend a relaxing and quiet time in Cancun.
for Everyoneby A verified traveler from NJ
Hotel and staff is high rank, nice .Posted Jun 6, 2015
Smelled bad in the back by Laguna , really bad smell couldn't go to balcony , otherwise staff and hotel with service is top rank. Food from 1 to 10 I will say 7. Not great but good.
for Couplesby A verified traveler from Rio de Janeiro
Sem palavras!Posted Jun 6, 2015
Realmente não tenho palavras para descrever minha experiência nesse hotel! As instalações são excelentes, mas o diferencial, realmente, são os serviços. Impressionante o sistema de all-inclusive deles, com menu a la carte bem variado nos restaurantes (italiano, francês e asiático). Somente o restaurante internacional adota o sistema de buffet, mas é um um buffet com grande qualidade. O ambiente é calmo e tranquilo, talvez pelo fato de não aceitarem crianças. As piscinas (são 3, cada uma mais maravilhosa que a outra) contam com uma musiquinha ambiente, bem discreta. Paz total. A equipe do hotel é maravilhosa! Gostei muito do sistema de créditos, que nos permite utilizar o spa, sem custo adicional. Talvez o único ponto negativo que eu possa mencionar seja a insistência em nos fazer participar de uma palestra para oferecer o programa de fidelidade deles.
for Everyoneby A verified traveler from Dallas, TX
Posted Jun 5, 2015
This was the second time I have stayed here, amazing once again!!!! Most attentive helpful staff I have ever encountered, the facilities and rooms are perfect, and the restaurants amazing!
for Everyoneby A verified traveler from Ottawa, On
Great food and atmospherePosted Jun 2, 2015
Staff was great, food was excellent and facilities were amazing
for Everyoneby A verified traveler from At
Posted May 30, 2015
Don't think twice, just go there, you won't be sorry. Best hotel ever, the staff is what makes this hotel #1
for Everyoneby A verified traveler from houston texas
Great All Inclusive ResortPosted May 29, 2015
My wife and have stayed at several all inclusive resorts but never have we had this level of personal service. They said the resort was sold out but we never felt it was crowded.... In fact my wife thought the resort was having trouble filling rooms. Between our butler and the rest of the staff they made our experience amazing and we will return VERY soon.
for Everyoneby A verified traveler from Calgary, AB
Relaxation in luxuryPosted May 26, 2015
This is the perfect hotel to relax and unwind at in Cancun. The food and drinks are high quality. The rooms are comfortable. The pool is quiet and serene but still has a fun vibe if you are social. The beach is beautiful with covered lounging options. The service is amazing. The little extras (mostly spa themed) are so many and special (aromatherapy, bath salt and pillow menus in your room for example), the hotel really stands out from other all inclusives. The spa is a haven and the real reason we chose this hotel. Exceptional.