Ratings based on 1,749 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Evansville,IN

Excellent service, beautiful scenery

Posted Jul 22, 2014
Pros: Service, pool, convenience of everything
Location: Restaurants, shopping and excursions
It was a exceptional hotel with fantastic service from everyone the minute you walk in until the minute you leave. The restaurants were amazing!!!
5 out of 5
Recommended
for Couples
by A verified traveler from Dallas, Texas

Outstanding Hotel

Posted Jul 22, 2014
Pros: Service, Food, Staff, Pool, Beach, Gym, Restaurant selection, Service.
Cons: Bigger glasses for drinks by the pool! Bring your own insulated cups and the staff at Live AQUA will be happy to fill'em up.
Live AQUA is absolute paradise! Customer service was impeccable, food was delicious, drinks were cold, rooms were clean, bed was comfy..... So glad I picked Live AQUA for a get-a-way vacations with my bride. We will definitely be back in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Very fabulous hotel

Posted Jul 22, 2014
My wife and I were very impressed all the way around. Good location and very nice staff. Besides the check in lady, everyone else were nice, especially roger the bartender.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great resort

Posted Jul 20, 2014
Pros: beach, pool, room
outstanding beach and very attractive pools and facilities, a great all inclusive resort for people who usually dislike all inclusive resorts
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Great resort, great time had by all. Some of the drinks were not as good as other resorts, but they did have more top end spirit choices. You had to watch some of the bartenders as they would try to pour you the lower end spirits even after you requested a certain brand. This was a little issue though. Would highly recommend this resort. Food was awesome!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Best vacations ever!

Posted Jul 18, 2014
It was a excellent experience inside the hotel. The staff is priceless and the details every night were awesome! The food in every restaurant is fabulous. I will be back, trust me!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was the best part of the trip

Posted Jul 17, 2014
The Aqua suite was worth the extra cost. You get the cabana at no additional charge with a free foot massage. You get access to aqua lounge on the fifth floor. Good for a pre-dinner drink. The pools are great, the beach was great. The food was ok. The staff was nice a few bad apples but don't let that spoil it for you. We really enjoyed our time at this resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

great !

Posted Jul 17, 2014
If you are considering traveling to Cancun, please stay at this hotel. It's worth the price and the service is outstanding. The view of the ocean and the pools are amazing. The food is great, there are a lot of choices and the presentation is great.
5 out of 5
Recommended
for Couples
by A verified traveler from Northwest Arkansas

Everything about it was great!

Posted Jul 16, 2014
Pros: Adults only, all inclusive
Cons: We could hear the party in the lobby area from our room
Location: expensive shopping mall across the street.
From the shuttle transport to everything about the resort, was fabulous. Our first time for an all inclusive and we weren't disappointed. Staff was very friendly and accommodating, our room was very clean and comfortable. The weather was perfect while we were there. The food was great, loved everything I put in my mouth. The pool area was clean and very inviting. We would definitely consider going back.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Amazing getaway don't doubt this place !

Posted Jul 16, 2014
All I can say is wow!! This was are first time in Cancun so I wanted somthing really nice for a 1st year anversery. It was live aqua or le blanc but my heart leaning towards live aqua. The service right when we walk in was like if we were king and queen from hand massage while checking in, to the great service while at beach giving us drinks. All I can say next time will be staying in suite ! Please do your self and soul a favor go to live aqua you have to experience it to believe it ! Happy travels :-)