Ratings based on 1,834 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Great vacation spot

Posted Sep 20, 2014
Love the hotel and the food was five star quality. The only bad thing I can say about this place is I wish they had a better selection of beer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Royalty

Posted Sep 16, 2014
They treated us like royalty the moment that we walked in. The food, the drinks, the staff and the amazing pool are just a few of the reasons I'll be going back.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Excellent Vacation spot

Posted Sep 16, 2014
Pros: Amazing food, staff is super friendly and the facilities exceeded my expectations. Hotel is really close to everything
Cons: Can't think of anything
Location: Downtown Cancun is 5 min away if you enjoy nightlife (Ex. Cocobongo).
Me and my wife came to this hotel to celebrate our 3rd year anniversary and I have to say it was an amazing experience. The theme of the hotel is that of a spa and the food is amazing considering it's an all inclusive hotel. The staff really exceeded my expectations with their amazing attention to detail and friendliness. The spa they have is probably the best spa I have ever been to. If you want to party Downtown Cancun is 5 min away. Really recommend Senor Frogs and Cocobongo ( you will feel like you are in Las Vegas or Miami beach)
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very nice hotel, great experience

Posted Sep 15, 2014
I had heard A lot of good thing about this hotel from some friends that went previously but it far exceeded my expectations. The staff was very very friendly and helpful with any questions we had. The resort was beautiful and relaxing. I cannot wait to book our next trip to live aqua!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Best Hotel Ever!!

Posted Sep 13, 2014
Food was phenomenal, the staff was amazing!!! Alexis, Vanessa, Wilberth, David Manuel and Yesenia made this an unforgettable birthday!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfield County

Returning to paradise

Posted Sep 12, 2014
This is me and my boyfriends second time at this hotel and we don't have a bad thing to say about it. They added two new amazing restaurants, one of which being Italian with mouth watering flat bread pizzas! The staff are eager to get you whatever you need, right by your side even though the pool swim up bar is just steps away. The location is the best being across the street from an upscale mall. I highly highly recommend this hotel. Were already planning on going back next September and we can't wait!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Very nice hotel!

Posted Sep 11, 2014
We really enjoyed our stay at Live Aqua Sept 5th-10th. It just went by too fast. The grounds were very clean as well as the hotel itself. I would/will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2014
Wonderful relaxing vacation. The food was excellent and the staff was very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolute Paradise

Posted Sep 11, 2014
I cannot say enough good things about Live Aqua. This was our second stay within a year and we can't wait to go back. The food is incredible and there are so many options, the suites are huge and definitely worth the money and the cabanas are such a nice bonus. Honestly what sets Live Aqua apart from other very nice resorts is their staff. These people love their job and love serving the guests. We never wanted for anything. I would highly recommend Live Aqua to anyone considering an AI.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn,N.Y

Vacation in Cancun

Posted Sep 8, 2014
Pros: ease to get around,beach,pool restaurants,bars..
Cons: I would improved night entertainment beside Egos bar. Also this is an all inclusive hotel why you have to pay more to eat in one of the restaurant ?
Location: Hotel location is fine since is easy to get transportation to downtown Cancun or wherever you want to go, shopping malls close by,beach or pool .
Enjoy very much pool,beach, the bars located around the hotel and of course the restaurants specially the one called seven Chef Marcos lunch hours or Javier dinner could prepare a delicious meal for you.Other restaurants also have good food.Hotel stuff very courteous and answer all questions .when exiting airport some companies will try to sign u up for tour of a resort or hotel somewhere in the area they will give u a discount for a park tour.They say it doesn't take more than 2 or 3 hours but in reality takes more than half a day.they try to sell u TIME SHARES of these places.very aggressive sellers. Not worthy losing half a day of your vacation. Exit airport straight to your hotel.Most likely there is tour company in hotel.During this stay guest of live aqua help release hundreds of baby turtles to the ocean one night.It was an amazing moment .